773 comments found

Hello please help, i get the message

“An error occurred while updating WPBakery Visual Composer: To receive automatic updates license activation is required. Please visit Settings to activate your Visual Composer.”

Thanks

QuanticaLabs

Hello,
Please wait for the update which will come with theme later today (you should receive an email notification when theme update will be available). Then please follow this instruction to update Visual Composer: http://support.quanticalabs.com/forum/topic/6433/faq-frequently-asked-questions#question_33

I am attempting to activate my VisualComposer so that I can update the plugin with out getting an error. I have added my envato user name and API but I cannot locate the Visual Composer License Key that is required. I attempted to use the license key from my gym base purchase but that did not work. Thanks.

QuanticaLabs

The newest version of Visual Composer is included with the newest version of theme, so please update theme. You don’t need separate license for Visual Composer as it’s bundled with theme. Please check FAQ section: http://support.quanticalabs.com/forum/topic/6433/faq-frequently-asked-questions for details about updating theme and Visual Composer.

hi, theme seems to be broken in latest version of wordpress?

Default-user

is ok, worked it out

How do you change the map coordinates?

QuanticaLabs

You can do this in ‘Contact Info’ component settings. It should be placed in your page content editor.

Hi There Great theme, very classy.

We are wondering if you have integrated the membership plugin Member Mouse into a version of this theme or know how that performs from someone who has?

Thanks, Ben

QuanticaLabs

Hi,
Unfortunately I don’t. Anyway every plugin should work with theme without issues.

bencarew

ok we’ll try it

Hi Guys, i’m having a problem with the blog not showing, please can you check http://raytindall.co.uk/blog/ and offer suggestions? thanks

QuanticaLabs

Hi,
Support for all our items is conducted through our Support Forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!

qakbar Purchased

Hello,

Please advise when you will be adding videos to the slider?

This request has been asked many times but none of the updates contain this.

Thanks

QuanticaLabs

Hello,
To have slider with videos you need to use some external slider plugin. Right now I’m not planning to extend default slider by video support.

Hi, I can’t find where to set Google Analytics. Is there any field in the theme? Thank u!

QuanticaLabs

Hi,
Support for all our items is conducted through our Support Forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!

Hi, I have a specific dumb question: does the theme allow to upload images as texture backgrounds instead of chosing a color?

QuanticaLabs

Hi,
Yes, you can set image as background. In case you will have any issue with that, we’ll help.

Hi there, Quick pre sales question for the events calendar, can we setup recurring classes? So for example if we have a yoga class that happens every Monday can we set that up or do we need to manually set up each class every Monday?

Really liking the theme and hoping it has recurring feature built in :)

QuanticaLabs

Hi,
Yes, events are recurring by default. If you would like to change this, you need to edit event hours.

I just bought the theme, is it normal that I can’t see any of the pages I could see on the preview?? On the first preview I just get a black page with the green gymbase logo… In wordpress I can see “classes” , “trainers” or “gallery” pages, but what about “home” and its predesigned blocs, or “contact”...? I’m a bit worried could u help please..?

Default-user

The “home” is absolutely not ok, there is text and searchbar in the middle of the slideshow and its unremovable, I really need help here because its not what I was expecting at all. We can’t find any of the preview’s content which could have helped a lot. Thanks

QuanticaLabs

Please import dummy content under Appearance->Theme options. Follow this instructional video: http://www.screenr.com/pmmN

If you’ll need any help, please visit our Support Forum.

kwitmer Purchased

Really nice theme. Would be great to see preset color schemes down the road. Thanks!!

kwitmer Purchased

Really nice theme. Would be great to see preset color schemes down the road. Thanks!!

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