732 comments found

Hi! Your theme looks good but i can have a normal timetable created. I made some weekdays naming Monday, Tuesday etc and put classes in these weekdays, but the all come out in the last column. Can you help me with this? Thanks!

QuanticaLabs

Support for all our items is conducted through our Support Forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!

prilab Purchased

Why is there no simple step-by-step instructions on your setup like most elite authors have? There are videos and details on the structure and everything that’s great for extensive customization.

But there are some fundamental assumptions that require lots of time scouring your forums and other questions to resolve problems that people have run into. In looking at most of the comments people have in setup, LOTS of them could have been solved simply with detailed instructions and not having to waste time going through videos.

It would be much EASIER and more helpful simply to have a comprehensive FAQ on your product, that outlines installation, content upload, widget setup, and other common configuration problems. Also, the control panel could be more extensible – like showing samples of the fonts, a screenshot or image showing the classes (i.e. BODY HEADER TEXT COLOR and BODY HEADER TEXT 2 are not intuitive, especially when NEITHER change the color of the header text!)

We’ve wasted literally a couple hours going through your forums to configure what should be a simple site install to get your demo site operational.

For a senior design and development house that hosts and maintains hundreds of sites to take this long to get it operational is disappointing. I can’t imagine how frustrating some less technical people are running into to get the site working 100% like your demo.

Quantica is a very capable and quality designer/developer, and we expect a higher standard. The forums are fine, but the FAQ there is generic and not applicable in most cases.

Please improve your documentation and provide a more comprehensive installation and setup, or provide a packaged wordpress build with prepackaged database files so that when you install, it is 100% complete instead of bits and pieces.

QuanticaLabs

Thank you for your thoughts! In our new themes we are using one click ‘Dummy content import’ option. It isn’t implemented yet in GymBase, so right now you need to use xml file to import contents. It’s not so simple as clicking on one button but I think it’s not so hard and taking about 2 minutes: http://www.screenr.com/tIL8

I’ll for sure add new FAQ entries on the forum with common configurations problems, thank you for pointing this.

Hi, great theme. I have a presales questions. I need to be able to support multiple locations and wanted to find out if your theme supports associations between classes / teachers / locations?

I need to create a page for each gym (the location) and list the classes and teachers.

I also need to create a page for a teacher and be able to list all of their classes and schedule.

Thanks and glws.

QuanticaLabs

Hi, thank you!
Classes can be displayed by categories as well as trainers. Schedule can display only certain classes (which can be passed with ‘class’ parameter). So you can use categories to support multiple locations. If you would like to display schedule for a specific teacher, then you need to assign categories to schedule hours. Schedule can be also displayed by hour category. So I think that your idea can be reached.

I am looking for a theme for a client, a pilates and training center, and your theme seems to be the closer of what I am looking for. But I have some pre-purchase questions:

1) I like the features of GymBase but prefer lighter colors (white, blue and grey). I saw that in other responses you are suggesting the possibility of buying the Medicenter theme instead of GymBase. Does they have the same features? What are the differences?

I would like to have a page dedicated to the trainers similar as the “Meet the team” one in MediCenter (http://quanticalabs.com/template/medicenter-responsive-medical-wordpress-theme/4718613). Does the GymBase offers this possibility? And also: is it possible to make a specific category in the main menu (like “home”, “news”, “classes”,…) for this content?

The fact is that I am not sure if purchasing the GymBase or the MediCenter theme… Apart from all these things, I am interested in downloading dummy content, as an easier way to build the page and reuse content, icons, etc. so from that point of view GymBase seems to be more suitable… What would you recommend me?

2) Are the demo photos free licensed? Can we use them (after purchasig the theme) in our webpages?

3 ) I would also like to ask you about the “upcoming classes” widget. How does it works? Do we have to be continuously feeding the database for the upcoming events or can it take the contents of, for example, the calendar? I mean, if the training center is always offering the same classes / timetables, can we automate the content or must we be updating it every day/week?

In any case… Can we hide the “upcoming classes” widget?

4) In the home page, is it possible to replace “Latest Tweets” by a Facebook widget? In affirmative case, is there any Facebook widget you would recommend?

Thanks and congrats for your work!

QuanticaLabs

1) You need to choose between them by checking live previews and descriptions. In GymBase there is trainers component: http://quanticalabs.com/wp_themes/gymbase/contact/ which is similar to ‘Meet the team’. There is no light skin included in GymBase but there is colorpicker tool in theme options available, so you can configure this skin.

2) The license which we’ve purchased allows using photos on client webpages, so you can use them.

3) You’re providing classes/times only once, you don’t need to update them each week. And yes – widget can be removed from sidebar.

4) There is sidebar in the footer so you can use there another widget. There are many available for Facebook, so you can choose the one which will be the best for you.

2 days ago I wrote on the forum in question still did not get the answer,I would appreciate it if you could help

QuanticaLabs

We’re answering only on workdays (Monday – Friday). You’ll get the answers today. Thank you for your patience!

Default-user

thank you for your interest

Hi where will I find the short codes?

QuanticaLabs

Hi,
Please check documentation. If you’ll need any help please use our Support Forum.

Default-user

thank you:) I found it

I have another question…I cannot figure out how to align the contact form so nicely as you have it on your sample website. When I add the short code its all over the page.

QuanticaLabs

Support for all our items is conducted through our Support Forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!

when I add an image to the page it doesn’t stretch accordingly it’s larger then the page container. Wow can I add image to be responsive and resizes automatically?

QuanticaLabs

Support for all our items is conducted through our Support Forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!

does this theme have support for woocommerce?

QuanticaLabs

Woocommerce will work with theme but build in support isn’t implemented.

Hello!

Would be great if you could include all or even some shortcodes from MediCenter theme to GymBase theme. I didn’t see the MediCenter theme at first and bought GymBase, but now I see the difference – MediCenter has lots of shortcodes, while GymBase has shortcodes only for classes and timetables…

Thank you!

QuanticaLabs

Hello,
I’ll consider to expand GymBase theme with Visual Composer in the future.

Greetings!

I am testing you theme. Using Polylang multilanguage there seem a problem with Weekdays. Timetable shows 14 days of the week (testing with 2 languages). Translated days seem to be considered as additional days of the week. Any ideas to correct this? Thanks!

QuanticaLabs

Support for all our items is conducted through our Support Forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!

Default-user

your site required purchase code. I am in testing process. how i can ask question there?

QuanticaLabs

I don’t share any demo/test version. How did you get the theme?

skylio Purchased

Hi, I am a new user of wordpress, trying to work on my studio website with the “Gymbase”. Everything goes well before upgrade, after upgraded to 3.9,the widgets are out of control, once I update the content, the other widgets at the same column gone automatically. Also I can’t update the timetable as well. And clicking the class name on timetable can’t bring to the addition content. I would like to ask how to solve these problems? Can I downgrade to an older version of wordpress to make it work again?? Thanks.

QuanticaLabs

Hi,
Theme is compatibilie with WP3.9, so there is other reason of your issues. Please create new topic on our Support Forum and we’ll help you to solve that. Please post also your site url.

Nice theme i planing to used this theme for a nutrition center can a customer make a purchase trhou my page thanks for the support

QuanticaLabs

What do you mean by purchase through your page? What kind of purchase?

Just bought the theme, where do I download the dummy content?

Default-user

Nevermind, it was in the root directory. Sorry. Great theme btw!

QuanticaLabs

Thank you!

I try to dowload the widget date json and i get this mensaje

Sorry, there has been an error. This does not appear to be a WXR file, missing/invalid WXR version number

QuanticaLabs

Support for all our items is conducted through our Support Forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!

How often does this theme get updated? Latest was February but I was wondering when the next update might be scheduled?

QuanticaLabs

Right now we aren’t working on next version. Update may come when we find some bug, when for example new version of WordPress will be released or if we will decide to add some new features.

QuanticaLabs,

I have contacted you regarding a minor issues numerous times and each time you have responded poorly, without even looking at the error. You have produced a great item, but with the few flaws that it casts, you provide horrid customer support.

I understand that the theme is very cheap and you cannot cater to everyone, but the responses you have given and quite unacceptable.

To all, this is a very good theme, but if you run into issues with it, best of luck to you.

QuanticaLabs

Hi,
I’ve found one topic of yours: http://support.quanticalabs.com/forum/topic/8710/slider-content-disappears and I can see that our support team member wasn’t able to reproduce your issue. Would you be able to give him more info about it (like browser and operating system versions)? You can also send us your admin area login details via contact form, so we’ll be able to make some test. I’ll also note support to take a look at this again.

I am working on this template for a client who purchased through their account. I am wondering how to I update the slider?

QuanticaLabs

Support for all our items is conducted through our Support Forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!

How do I get the sidebar home top widget to display dates?

QuanticaLabs

Support for all our items is conducted through our Support Forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!

carlitos09

Ok so im jumping through your hoops… now please help me resolve the issue. Thank you.

For what reason does not work WPML? When I turn on the translation of some sections of the content disappears! Why is this happening?

QuanticaLabs

Support for all our items is conducted through our Support Forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!

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