151 comments found

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
  • United States

I noticed that the theme was last updated in February. When will the nexy one be coming?

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 4-5 years
  • United Kingdom
CADKent Purchased

The images keep disappearing from the home page slider.

Not cool

BoxyStudio

That seems odd!

Shoot me a ticket if you haven’t already: http://boxystudio.com/support/

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Best Calendar Ever! What plugin are you using to create the calendar and the event listings?

BoxyStudio

It’s a great plugin but hasn’t been updated in a long time so I may be replacing it soon. Here’s the plugin: http://wordpress.org/plugins/ajax-event-calendar/

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 4-5 years
  • United Kingdom
CADKent Purchased

Still waiting…

BoxyStudio

I’ve responded to all of my tickets, did you submit one?

CADKent
CADKent Purchased

Yes, of which you replied, I’ve sent you a login for the site and not heard anything since.

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years

I see the license is GPL. Im looking for a theme for a multisite install. My question is however can we install this theme and offer it to our members for their sites since it is GPL? Our members do pay a small subscription fee to use our site. Thanks.

BoxyStudio

This is more of a question for ThemeForest, but I’m pretty sure that’s how it works! :)

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 4-5 years
  • United Kingdom
CADKent Purchased

Still waiting. Thankfully I’ve not gave you a review yet.

BoxyStudio

Hmmm sorry, can you remind me what you’re waiting for? Can you shoot me a ticket? http://boxystudio.com/support/

CADKent
CADKent Purchased

Are you kidding me? 16 days I’ve been waiting already. People should see what the support is like before they buy, so when I go to your support forum they won’t know I’ve been waiting for more than two weeks.

I’ve spent thousands on Themeforest, never had such a bad service/support as with yours. Shocking.

BoxyStudio

Chances are all of my support response emails went to spam. I saw this happen with a few customers a while back. Check that first.

I’ve been replying to all of your support tickets since you’ve been sending them in. I pride myself on my quick and friendly support but sometimes things are lost in spam. :(

CADKent
CADKent Purchased

This is why I’d prefer to keep this support public then, no way of them being “lost”. You can see my original issue on the website c g builders kent . co .uk (no spaces of course)

BoxyStudio

Right and I think I asked for you to send over your login credentials to my support system (which is private) so that I could help you troubleshoot the issue. Shoot a ticket to support@boxystudio.com again and be sure to add that email address to your whitelist. Also, check your spam folder for previous responses from that email.

Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

I just bought the theme and installed it. It looks like I can’t navigate thru the theme setting panel. I can use the general settings page but when I click on “custom fonts”, “footer” etc then nothing happens….

BoxyStudio

Sounds like some kind of Javascript conflict. Can you shoot me a ticket with your login information so I can take a look?

http://boxystudio.com/support/
Default-user

Thanks for the quick reply. I send you a ticket with details

Default-user

Bug fixed! Thnx again for your quick responses.

BoxyStudio

You’re welcome!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Having trouble with the slider, we are unable to edit the slider since we added WPML. I cant edit text, image, etc. Please help

BoxyStudio

Sorry, WPML isn’t fully supported at the moment!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Denzoil Purchased

Hello,

Is there a shortcode (or alternative) to display “upcoming events” of calendar by specific category?

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi,

Theme is working well for me so far, however the Twitter widget is not displaying any tweets. When specifying the Twitter username what format do I use (i.e do I omit or include the @) @EdwardBenton or / EdwardBenton

BoxyStudio

Without the @ symbol. Also, be sure you’ve entered your Twitter api information in the Theme Options panel.

Default-user

Thank you very much. That worked however I’m getting the following error in the widget

Warning: Illegal string offset ‘expires’ in /home/paullambe/paullambefitness.com/wp-content/themes/gymboom/_framework/twitter/TwitterHelper.php on line 44

BoxyStudio

Shoot me a ticket with your login information so I can take a look. Thanks! http://boxystudio.com/support/

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi there. I’m looking for a way to automate the testimonial slider. I saw that “falvesjr” asked something similar a few months ago and you said to make changes to the template file(s) to get it to do that.

As I looked around the code, the closest I could find to getting this to work is in ”../wp-content/themes/gymboom/js/jquery.func.js”, line 207 (under ”$(’#testimonials’).flexslider”), and changing “slideshow: false” to true. I’m about to test it out, but hoping you can tell me if I’m on the right track in case it doesn’t quite work (and also in case someone else searches these comments and is trying to do the same thing). Thanks!

BoxyStudio

That’s definitely the right track! Give that a shot, it should work. :)

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