195 comments found

Hi, We are experiencing 3 issues after updating to the most current version of the theme. URL is http://crossfitsomersx.com

1.) The homepage slider is no longer working. It’s spinning and looks like it is trying to load but never does.

2.) We had a white box behind all content before the update and now it is no longer there. In other words, we can have all of our content just sitting on top of the background image without a white box to separate the text from the background image, as it is illegible this way.

3.) Since updating, our headers have become boxed in size, whereas they used to be full width. Example here: http://crossfitsomersx.com/programs/pricing/ We need them to be full width again.

Please advise…thanks!

BoxyStudio
  1. Edit the homepage, and below the content editor you’ll see a new section that let’s you pick the slider you want to use.
  2. Strange, I’ll have to look into this for you.
  3. Also strange. Shoot me a ticket with your URL/login information: http://boxystudio.com/support/

Hi there,

It is possible, on testimonials, to be displayed according to the Attribute: Order number, from the testimonial editing page?

Thanks!

BoxyStudio

Not by default but I can provide you with a quick tweak to make that happen if you’d like. Shoot me a ticket with FTP access: http://boxystudio.com/support/

Default-user

Thanks a lot! You have it.

Hello I can’t register on your support so i’ll drop the question here.

In all IE versions the rev slider gives me this error (dutch):

Kan de eigenschap container van een niet-gedefinieerde verwijzing of een verwijzing naar een lege waarde niet ophalen r.container.closest(".forcefullwidth_wrapper_tp_banner").find(".tp-fullwidth-forcer").css({height:r.container.height()}) I asked theme punch and they said update your theme. I did this and i have the latest version of the rev slider (4.6.3). Still getting the error.

How do we fix this.

Kind regards,

BoxyStudio

Does this error occur on my demo theme? http://demo.boxystudio.com/gymboom/homepage-wrevolution-slider/

If not, then it might have something to do with the Revolution Slider you have built. I can look into it further if you send along your login information: http://boxystudio.com/support/

Hi there,

For some reason, I cannot get my Upcoming Event widget to display correctly. It pushes the widget over to the right, and cuts off the date. Do you know how I can fix this?

please see this page for example http://fullfitlife.ca/canfitpro/

Thank You

Default-user

also, My visual composer is out of date. Is this fixed with the updated gymboom theme?

BoxyStudio

Can you shoot me a ticket so I can give you a hand? Thanks! http://boxystudio.com/support/

Greetings,

I am in the process of migrating to a new domain and I have installed Gymboom on a fresh install of wordpress 4 and everything worked fine except for the recommended plugins. When trying to install Boxy Events Calender I get redirected to a HTTP 403 Forbidden page. Also, my default Events has been hijacked so now I have no calendar function at all. I’ve tried installing directly from the zip file through the normal Add New plugin and that fails to activate as well.

can you please help me with what I’m doing wrong?

Thanks Chris

Default-user

I am unable to login as the registered user we have with the license, as your system says the username is invalid. I cannot create a new account because the purchaser hasn’t given me the license key. can you somehow verify the user dellarby? and then email me?

this only lets me reply once every 10 minutes so it will get difficult.

I can prove we are legal later on. this issue is the only thing keeping me from going live on the new site. If you go register at dakotacurling.org and confirm in here what username you picked, I can make you a site admin??

Default-user

I received the purchase code and created an account and it says Error due to unknown user name, same error I get when I try to login with the license holder credentials.

Default-user

I’ve submitted a ticket

Hello,

I have a question for you: does the calendar module support multiple calendars? Meaning, if the business has different locations, with each location a calendar, is it possible to create multiple calendars with its unique set of events?

Thanks, Ben

BoxyStudio

You can’t have multiple calendars, but you COULD create a category for each location and then display a calendar by category.

Default-user

OK, thanks!

mlwill Purchased

I purchased this theme awhile ago and it was working fine until just recently. I was having similar problems as dirge with the homepage slider not loading, so I updated to the new version and everything seemed to work until I just tried to add the Facebook API codes in the theme options. As soon as I did that, everything thing that was broken before occurred again. When I removed the codes everything was working again. Is there some reason why this would be happening?

BoxyStudio

The Facebook widget in the footer (if not set up properly) will break things at the bottom of the page, which prevents the slider javascript from loading.

Default-user
mlwill Purchased

I don’t understand how I’m setting it up incorrectly. I just added the widget to the footer. Would it have something to do with setting up the Facebook API or something?

Default-user
mlwill Purchased

I figured it out. I was copying the Facebook “secret” in the hidden form instead of showing the code first before copying and pasting it. Thanks!

Hi,

I get this warning with the boxy calendar: Warning: Invalid argument supplied for foreach() in /home/xxxx/public_html/wp-content/plugins/boxy-event-calendar/boxy-event-calendar.php on line 294

When i look at this line it’s an empty line, so probably refers to another line.

Thx

BoxyStudio

This probably just means you don’t have any events added to your calendar yet?

dustjhp Purchased

Hello, I’m getting nuts with the gallery. My version of Wordpress don’t have the gallery button on the RTE box. As a matter of fact, I just have the first bar of the 3 that you present in all movies (the one that starts with the “Bold” and “Italic” buttons).

Can you help me?

BoxyStudio

Try to do a permalinks reset. Go to Settings > Permalinks and click Update/Save (not sure what the button says at the bottom)

Default-user
dustjhp Purchased

It worked… :-) Thanks!

BoxyStudio

Great!

DutchPC Purchased

I have noticed that the calendar has no support from its developer since december 2013. What influence has that on your support for the calendar? Will it still work with WP versions in the future?

BoxyStudio

I actually have taken over the calendar development. I moved it into a new plugin called Boxy Event Calendar and fixed the issues with WordPress 4.x. I will continue to maintain the plugin for the time being (via my own updates)

Default-user
DutchPC Purchased

Ok. Thats enough for me to buy it! :D

BoxyStudio

Great, thanks!

doback Purchased

Hi, I want to ask, how do you add the dark grey box at the bottom? the visit/get in touch hours footer at the bottom. thanks!

Default-user
doback Purchased

Hi, I meant to ask how do you add pictures in the footer bit, there isn’t a widget for images.

BoxyStudio

You can use the Text Widget to add images with some HTML, or you could get a plugin to do that for you: https://wordpress.org/plugins/image-widget/

A pre-purchase question :

Hello this theme is very cool.

Is the calendar can be sync with a google calendar feed ? Thanks

BoxyStudio

Not at this time, no. Sorry about that!

zambadu Purchased

Hi, I love your theme. It was easy to install and to customize. But I wonder if there is a way to get the calender responsible? Now it is just not displayed in small devices, thats not really a good solution.

BoxyStudio

I’ll be fixing that issue soon, sorry about that!

moo-media Purchased

Hi Guys I have updated the theme option settings with twitter API and set the page up for two widgets The upcoming events works fine but the twitter feed does not. Can you help?

Default-user
moo-media Purchased

Hi Guys, I sent a support ticket as request and have yest to have a response, can you help?

Default-user
moo-media Purchased

Sorry forget that it was in my junk emails!

BoxyStudio

Okay great!

Hi, The testiminials slide on the Gymboom demo isn’t working for me in Chrome (http://demo.boxystudio.com/preview/?product=3894055)

Also in my own site – it is not working. It’s fime in Firefox – Any ideas how to fix in Chrome? Many thanks

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