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Dear Customer service, I received the reply for a post I made, thank you! However, it seems that my account disappeared from your forum could you help me with that?
Thank you
My apologies, I was deleting some spam users earlier and I must have deleted you by mistake. Just register again and I will give you access. Sorry for the trouble and it won’t happen again.
Ok done, Aurumnonvulgi is the user. Thanks
Ok you’re all set, sorry again!
Thank you, again amazing customer service!
Hi there. I have a few remarks:
1) i registered for the forum (ultimatebart) but still cannot post
Please make it work
2) i have encounter several bugs and tiny things i want to share with you and the rest of the community. I will do this extensivly on the forum if i can acces it but if you could look at the following:
On the Ipad (3), in portrait layout, at first website launch, there is a weird bar on the right side and the website is shifted towards the left. If you swipe the website to the right, it will disappear and stick.
On the Ipad (3) you cannot press a main menu item which has dropdown menu items ! (you can hold it and press the option to open it in a new tab)
In the portfolio section and recept project block on front page, above the image the “label for the image” as specified in the ”/structure->content views->manage display->media label is displaying by default. I think you should keep it at hidden.
I’ve got some more tiny stuff
For the rest great theme!!
Bart
Hello,
Thank you for the purchase, we appreciate your business.
Yes we needed to confirm your purchase to give you posting access which I have now done. Go ahead and post all of this along with your other reports in the forum and we will address each issue in the response. Thank you very much.
Trying to post a support post in refactor but it will not let me after registering. I have purchased the Haiku theme and having navigation loading issues. Also added this in the themeforest forum. Please advise.
We have to verify customers purchases before giving access to the forum. Seeing as you registered with the same username on the forum as you use on ThemeForest I went ahead and gave you posting access. Please post your question in the forums and we will get back to you. Thank you for your purchase.
I’m considering buying—but using a mac running 10.6.8, in the live preview (with Firefox 19.0.2) the main slider is hugging the left side of the screen and the caption is not fully displayed. The right arrow is also absent.
Can you explain why this is the case, or what could be done to fix it?
Thank you for your time. PS—Great theme… clean and beautiful.
Oh wow that is very bizarre. It never used to do that, it must have just started happening with the latest FF update. No idea what might be causing that but we will look into it ASAP and see if we can find a solution. Thanks for the heads up.
Alright the issue has been fixed. Not sure what the issue was but it was only happening on the demo. Take a look (may have to refresh the browser) but it should be looking fine now in FF. Thanks again.
Hi there, regarding the home page/front page main slider, is there a minimum or maximum image size that can be used? Can I use images larger than used in the demo?
You can use any size you want. We recommend you use a full-width image but the height is completely up to you.
Thanks. And what is the full width I can use?
By default with the 10px padding on rows the image is 1000 wide, but the row width can be changed in the style sheet if you want your side wider/narrower.
Great theme with solid documentation. The best part was the quick responses to any questions I had about implemention, as I am learning drupal the support I received saved me tearing my hair out!
Thank you for your purchase and for your kind words, we really appreciate it.
I already registered in the support forum with the username tobik999, but I am not able to post or I can not find the link to post
However my question is why I it is not possible to use the CKEditor for WYSIWYG module with the Haiku theme. Is it becuase of the use CKEditor 4.x?
You had to verify the purchase with us, which you have now done so I just gave you access. I’ve personally never used version 4 so that could be the issue. Test whether or not its working with a default theme like Bartik and if it does go ahead and make a post with all the details and we will help you in the forum.
Thanks for clarifying, I posted a topic in your support forum reagridn the issue.
Can you possibly post a screenshot of the possible block positions available in this theme?
Thanks, Shayne
Dear Customer service,
Can you explain for me, how to do this site multi-language ? I need 5 languages (lt/ru/en/cz/lv). Like that www.sevda-ed.com (3 languages)
Please respond as soon as possible.
Thank you.
We’ve had several customers do this with a couple of our themes. There are a variety of different modules available so you have a few options. if you decide to purchase and need some help the forums (http://refaktorthemes.com/support) are available to you.
I’m going to buy this theme. I need to know how to make this site more than one language? please explain or give a link on how to do it. I need to know how to do this and if you or somebody explain it to me, i will buy this theme. But, i need to learn it very quickly.
Cheers
That sort of functionality has nothing to do with a theme and is not really something we support. There are a lot of resources available for translations in Drupal, such as http://drupal-translation.com/ There are also a variety of modules available such as http://drupal.org/project/i18n If at any point you were to run into an issue related to the theme and translations we are here to help, but that kind of non-theme related functionality we cannot help you with.
I’m going to buy this theme. I need to know how to make this site more than one language? please explain or give a link on how to do it. I need to know how to do this and if you or somebody explain it to me, i will buy this theme. But, i need to learn it very quickly.
Cheers
That sort of functionality has nothing to do with a theme and is not really something we support. There are a lot of resources available for translations in Drupal, such as http://drupal-translation.com/ There are also a variety of modules available such as http://drupal.org/project/i18n
If at any point you were to run into an issue related to the theme and translations we are here to help, but that kind of non-theme related functionality we cannot help you with.