54 comments found

  • Bought between 10 and 49 items
  • France
  • Has been a member for 3-4 years

No caption in slider Hi, How could I delete caption, navigation arrows and dividers in just one of my revolution slides? Thanks.

ProteusThemes

Hi, please open a ticket on official support: http://proteusthemes.ticksy.com/

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United States

Hi, is there a way for me to buy just the psd home page file before i purchase the wordpress version? I need to show my client an edited screen shot before I purchase the wordpress template.

ProteusThemes

Hi,

Unfortunately we do not have only PSD available, but HTML version comes with PSD as well as WP.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

how do I make the day change on the opening times area`s. i can`t find how it works

ProteusThemes

For support please write to proteusthemes.ticksy.com. The day does not change automatically in HTML template, that can be easily achieved using PHP or any backend language.

Default-user

so easily that you thought you would not include it? even though it is included in the Wordpress template?

ProteusThemes

I don’t know what is your backend language of choice. So HTML is only a scripting language, not a programming language. And WP is powered with PHP. Though I am thinking it would be possible to add this using JavaScript, maybe I can add this feature in the next update.

Default-user

that would be awesome if you could

ProteusThemes

Yup, will be added.

Default-user

when is the next update likely?

ProteusThemes

Tuesday, soon enough?

In the meanwhile I will be happy if can rate the product and our support/work, we take care also on older items, where most of the authors don’t :)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Tuesday would be awesome

Default-user

will it come with instructions for use?

ProteusThemes

I updated it already. It is working by default, just download the latest version from ThemeForest.

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

Is it easy to convert this template so that’s fixed width?

I have already purchased the HTML version and am thinking about buying it in Word Press as well, so my question applies to that version too.

Many thanks

ProteusThemes

You mean that it is not responsive for mobile phones etc?

Default-user

Hi

I want to know if it’s possible to have the site appear within a fixed width box, and then add a single background image behind. Is this possible and is it possible within Word Press too?

ProteusThemes

Hi,

Yes, that would definitely be possible to add, but will require a little CSS and HTML knowledge. We offer the customization like that as well for reasonable prices if you would like us to do it.

Default-user

Could you give me an idea of cost please. This would be for the word press version if that makes a difference. Many thanks.

ProteusThemes

You know what … I am thinking that I can add this as a feature for everyone, so it will be for free. What do you think?

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

I am getting a virus warning when I visit my site with this theme, I dont get this problem with any other site. Any ideas what could cause this?

ProteusThemes

Hi,

Nobody else reported that behavior so far. Please open a ticket on proteusthemes.ticksy.com and we can take a look.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
lylie Purchased

Can you explain to me how I ‘blog’ without the knowledge of html etc ? is this possible? is there a panel I visit in order to add new comments?

I understand HTML however my client doesnt and I want to make it as easy as possible for them

Many thanks

ProteusThemes

Hi,

Unfortunately this is an HTML template and there is no panel you could use as you can on WordPress. The WordPress version http://themeforest.net/item/hairpress-wordpress-theme-for-hair-salons/4099496 is meant to be used as a blog.

Default-user
lylie Purchased

It is extremely misleading how you show the design and ‘out of the box’ templates yet when i paid for the html version you say you don’t supply the images due to licensing – yet with wordpress you include the images within the demo-content – kind of feel like ive been robbed a little in honesty – If I knew none of the content on the site came with it I wouldnt have got the html version

ProteusThemes

Hi,

The licensed images does not come with the WordPress version and demo content – we have a separate installation with the blurred ones here where we export the demo content from – http://export-hairpress.demo.proteusthemes.com/.

But you are right, I will add right away on the product item page the notice that the full ress images not included in the zip file for download.

For the blog – I don’t have to apologize here, the HTML template is HTML template. There is no functionality on it and all the HTML templates on the themeforest does not have the backend system – if they had one, they wouldn’t be anymore HTML templates.

Sorry once again for the images.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi

Can you please tell me ASAP, how i can make changes to the background image/color

I cant find the CSS to change the color

Regards

PS i already bought the theme

ProteusThemes

Hi,

In the main.css find body{...} selector, you change the bg color as:

body { background-color: #bada55; }

For other questions write to http://support.proteusthemes.com

ProteusThemes

Please open a ticket, you would already have the answer if you did: http://support.proteusthemes.com

Default-user

I did but no feedback from you yet. Please getback to me

ProteusThemes

We answer absolutely all tickets there in 1 working day, so probably you just missed the notification about reply. Do you know the ticket ID?

Default-user

how can i miss it ? i got no email from them saying they was a response… no i don’t have the ticket ID.

its in relation to this template i got and if you look at ur ticket system for the last week you will see my ticket..my name is teddy and its in regards to changing the background colour.

Regards Teddy

ProteusThemes

Hi,

Proof that we answered to you: http://awesomescreenshot.com/05f2pj5wbc

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi,

Few minutes ago I purchase HTML version of http://www.proteusthemes.com/themes/?theme=hairpress

it was purchased by mistake, actually I want Wordpress (link is below) theme for this template.

http://www.proteusthemes.com/themes/?theme=hairpress-wp

let me know how to update my purchase HTML to WORDPRESS or how can i get additional file for WordPress template ?

regards,

ProteusThemes

Please contact http://support.envato.com/ as we don’t handle the sales, Envato does.

Default-user

i already contact but nobody want to solve this issue. they refer to you and you are referring to them again. I am looking like a football and you both are a good player.

ProteusThemes

I would love to help you if I could. If they said that to you that I should fix it (but I can’t), please forward me ticket ID and their answer to our mail info at proteusthemes.com and I will contact them to solve this for you.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
GeriSoft Purchased

Hi, How can I set the carousel sliders to run automatically? The caroufred plugin has only the minimized js version Regards Peter

ProteusThemes

Hi, we don’t support HTML templates, but anyway: please check the custom.js file and the documentation of the carouFredSel slider, the links should be in the documentation. It is possible to configure it and you don’t need to edit the minified js file.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
GeriSoft Purchased

Hi guys Is there any option that allows the visitors to use the desktop view on mobile? Some are not like the responsive show on mobile. Regards Peter

ProteusThemes

Hi,

That would be possible if you remove the responsive.css css and in main.css delete all the @media queries.

Default-user
GeriSoft Purchased

Hi, this will not be enough, as the fixed navbar stays always on top, and can not use :( As well as some coloumns gets strange sizes after it. I did tested it before I send a message.

ProteusThemes

Yes, the navbar should be detached by changing the class ‘navbar-fixed-top’ to ‘navbar-static-top’. The columns should stay the same as they are, since they are just defined in bootstrap.css and not changed at all in our custom main.css file.

Default-user
GeriSoft Purchased

Thank you!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi.

I can’t install the theme. It says style.css not found. I tried duplicating the main.css and renaming it but no joy. Help!?

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • United States
jayverg13 Purchased

I updated the theme colors as outlined in the video you posted but the calendar in the appointment section stays purple… How do I correct this problem?

ProteusThemes

Hi,

You should change this by generating and downloading new jQuery UI skin. You can generate it here: http://jqueryui.com/themeroller/

You should then overwrite the files in the js/jquery-ui/css/hairpress-theme/ (make sure they have the same name OR you should update the HTML to match the new filenames).

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
antanet Purchased

Hi. Love the design, thanks. I have the html theme. I am having an issue with the social icons not displaying after i change main.css to oil.css. How can I make the icons visible please?

Thanks.

ProteusThemes

Hi,

This might be a bug, I can test this when I am back to office the next Monday. Please open a support ticket on http://support.proteusthemes.com for this, so we can continue the conversation there…

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