604 comments found

jeff4605 Purchased

I installed the WooCommerce plugin, and uploaded the demo products, but I cant find the Widget called Shop side bar as listed in your instructions…”Drag & Drop the WooCommerce widgets that start with “WooCommerce” to the sidebar called Shop Sidebar.” When I goto my shop page the images are much larger then your demo as well. Any help would be appreciated

ProteusSupport

Hi,

Please refer to http://support.proteusthemes.com/ for support.

Hello,

I got this theme recently and working with it right now. For some reason, the changes I make in the Customize section have no effect. They display right in the preview but after pressing Save & Publish, it doesn’t actually apply anything to the site.

Would appreciate any assistance.

ProteusSupport

Hi,

Please refer to http://support.proteusthemes.com/ for support.

nnolan Purchased

Hi I refer to http://support.proteusthemes.com/ for support over a week ago any no one has help me or reached out. Please help me find a solution.

ProteusSupport

Hi,

this is weird, because we usually answer the same day (except on weekends and public holidays).

Can you please open a new ticket, because if I look trough your user name I don’t find any unsolved tickets?

Hi, I just updated my Wordpress to 4.2.2 and my Hairdpress theme is also the latest version but after the last update of wordpress my permalinks are not working? Only the default settings works. Otherwise you go to a 404 page. Can you help me please?

ProteusSupport

Hi,

I think it’s the best if you refer to http://support.proteusthemes.com/ for support. don’t forget to write your web page URL.

Default-user

Done! Thanks :) hope you guys can help me because ita verry frustrating

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