496 comments found

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi there,

Nice theme! It may be interesting for one of my clients. I have a few pre-purchase questions:

  1. Does the appointment form work through an e-mail or is it a full system with bookings in the admin?
  2. How is the appointment form built? Also with CF7 like the contact form?
  3. Can the fields in this appointment form easily be changed?

Thanks for your quick reply!

Regards, Monique

ProteusThemes

Hi,

1. The form is submitted to email via contact form 7 plugin. But in the next week we are releasing a new theme that will have the admin included for that part. 2. Yes. 3. Yes, as it is built using CF7.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
Future09 Purchased

I would like to keep the theme slider however is there a way to remove the caption text?

I read you previously said to remove the div class=”slider-title” entirely in front-template.php

But i don’t see that line in the file.

Please advise.

ProteusThemes

Hi,

In recent versions of the theme there is already the template without captions available. For the page template select: Front Page with Theme Slider (without captions).

Otherwise you can find the html code you were looking for in the file theme-slider.php.

For next questions please open a ticket on http://support.proteusthemes.com/ and include the URL to your website.

Default-user
Future09 Purchased

Hi, this works

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello,

3 days ago you have stated that there will be a new theme (including bookings in the admin).

Is there an exact date? Is it possible to be notified once it is released?

Thank you!

ProteusThemes

Hi,

We have a plan to upload it this week, usually then it takes another week for TF to review and approve the item.

If you subscribe here you will be notified as soon as it is published: http://eepurl.com/xFPYD

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
Future09 Purchased

Hi,

Are we able to have the make an appointment button open as a lightbox rather then loading a new page and integrate it with a shortcode from a third-party booking plug-in?

ProteusThemes

Hi,

For that a custom coding will be required. If you are not familiar with code, I can suggest codeable: http://codeable.7eer.net/c/92141/132845/2670

Default-user
Future09 Purchased

I should be able to do the coding, where can i find the area to tweak the button?

ProteusThemes

Ah, then OK.

The code of the appointment button can be found in the header.php around line 115.

For next questions please open a ticket on http://support.proteusthemes.com/ and include the URL to your website.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
Naturan Purchased

Hi! I would like to delete button “go back to services” in services page… How can i do? I didn’t find it in files… Thank You.

ProteusThemes

Hi, take a look in the file single-services.php

For next questions please open a ticket on http://support.proteusthemes.com/ and include the URL to your website.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi,

I’m currently trying to use the default slider on the page, I’ve used images which are the same size you specified however when they load, they appear jumpy on the page and resize before appearing, you can see what I mean on www.zorbmo.com, any idea what is causing this?

ProteusThemes

Hi, I see that they are loaded smoothly.

However, some clients have similar problems. The ultimate solution is to use the slider revolution and not the theme slider, as in the theme slider we tweaked a bit the CSS of the revolution slider to make ‘enough space’ for the opening times and captions…

Default-user

So my aim at the moment is not use the default tweaked slider but use revolution slider on it’s own at the top of the page. The slider appears if I use “default template” like on this page http://zorbmo.com/test/ but I want it to appear on my home page along with my other widgets etc. If i change my home page template to “Front Page with Revolution Slider” and copy in the shortcode from my test page, it doesn’t appear at all? Is there a way I can get that slider to appear on my home page with other widgets?

ProteusThemes

You should copy just the alias of the slider, not the whole shortcode. Then it will work.

For next questions please open a ticket on http://support.proteusthemes.com/ and include the URL to your website.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I am sorry , I did not understand the blog things. I dont have option to have the sidebar for the blog first as mentioned in the comments above. Another is if the blog is single page, how can i display multiple data.

Hope to hear back from you soon on this.

Thanks,

Default-user

I opened ticket and got nothing there. I have used my facebook login and gave url of my site along with the purchase code. I am waiting for your reply.

Thanks

ProteusThemes

Every ticket is replied within less than 20h (mean is 10h), so yours should be too.

Can you give me your ticket ID please? It should be emailed to you when you opened the ticket.

Also check the spam folder.

Default-user

787 is my ticket id

ProteusThemes

The ticket has been answered 10 min later when you opened it on Thursday. Here is the screenshot: http://awesomescreenshot.com/0fc36p1z53

You should get the reply to your email. Please also check the spam folder just in case.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Please let me know how I can make services work? they will not show at my services page thanks

ProteusThemes

Hi,

I cannot know what is the problem if I don’t see your site.

Please open a ticket on http://support.proteusthemes.com/ and include the URL to your website and we will take a look.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
apfotos Purchased

HI, I’m thinking of purchasing the theme, but is it possible to change the background behind the title of every page?

ProteusThemes

Yup, definitely. You can change the color and/or background image/position/repetition for each page individually.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, Is there any way of getting the services page to work on localhost

Thanks

ProteusThemes

Of course, it should work everywhere. Where is the problems?

Please open a new ticket here: http://support.proteusthemes.com/

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Hi there,

Is it possible to display shop items on the homepage? There seems to be a homepage version for this in the live preview (homepage 6 Shop), but the page does not display any shop items.

Thanks!

ProteusThemes

Hi,

You should add a woocommerce widgets to the front page to display the products on the front page.

For next questions pleas open a ticket on http://support.proteusthemes.com.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

I’m interested in this theme for a client, however, the font size is very small. I think it’s generally known that anything below 16px is just unreadable. How easy would it be to change the font size across this theme? Thanks!

ProteusThemes

Hi,

Very easy, just adding this line to the custom CSS in the theme options:

body { font-size: 16px; }

Default-user

Great, thanks for the reponse. And would the theme work with the scheduling software MINDBODY? Link is below. Thanks again.

http://www.mindbodyonline.com
ProteusThemes

Hi,

I am not familiar with the software and how it is implemented, but if you want just to link to some URL outside of your website where the user can make an appointment it will be quite easy to add a link anywhere in the site.

But if more advanced implementation is needed it really depends on how the software authors have taken care for that. Probably at least some custom coding will be required. I can recommend Codeable for that if you are not familiar with code: http://codeable.7eer.net/c/92141/132845/2670

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United States

I am having a issue with using the woocommerce plugin. Its not aligning the page correctly on the shop page.

ProteusThemes

Please open a ticket on http://support.proteusthemes.com about this and we’ll solve it out.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello everyone. I dont know why my text editor has single line only. I used to have double line to choose the font size in the editor. But I don’t see it in hairpress. If there is any setting to enable and I forgot please let me know

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
elknapp Purchased

Hi Man,

By mistake i delete the gallery button at the menu, i tried to create the page again but in the formats is not listed any gallery format ?

Also i canĀ“t make it work the map. it just shows an empty space, i got the coordinates from google maps and just stop working after i did the update of the theme.

Really will appreciate your help.

Thanks !!!

elknapp
elknapp Purchased

the map is working now. but still have the doubt about the galley issue. thanks.

ProteusThemes

Hi,

The page of all galleries is not a page template, by default is it located on yourdomain.com/galleries/. You can insert a custom link to that location.

ProteusThemes

Oh sorry, my mistake – located on yourdomain.com/gallery/. You can change the slug gallery in the theme options > general.

  • Has been a member for 0-1 years

Is it possible to embed video on this template? Either through the Gallery or on a regular page? Thanks!

ProteusThemes

Hi,

Sure, WP embeds are supported, so you just paste the link in the content: http://codex.wordpress.org/Embeds

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