254 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I need some help please with the Portfolio Images section:

Is there anyway to disable right click on the image as it opens as a link to the project page.

I would like to keep the images without any links.

How may I do this please? Thank you.

bitfade

Hi @tomkhakai,

please head here http://support.pixelentity.com/ and open new thread in appropriate forum, share your problem and we will help out.

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Something is wrong with my contact form. After testing to send a message to my e-mail I get the error message “something went wrong”. What can be wrong?

Default-user

My page is www.ellstrom.org

bitfade

Hi @alinaellstrom,

just tried using your form and my message was sent, I got back “KLART!” from your form.

Is it still not working for you?

  • Has been a member for 2-3 years
  • Exclusive Author
  • Sold between 10 000 and 50 000 dollars
  • Bought between 10 and 49 items
  • Referred between 1 and 9 users
  • Croatia
Hi @ejadshukri, we already have info about this in one of ous support threads, no need to sign up if you don’t want to: http://support.pixelentity.com/threads/6842-Changing-the-Projects-slug
  • Has been a member for 2-3 years
  • Exclusive Author
  • Sold between 10 000 and 50 000 dollars
  • Bought between 10 and 49 items
  • Referred between 1 and 9 users
  • Croatia

Hi @tomkhakai,

please head here http://support.pixelentity.com/ and open new thread in appropriate forum, share your problem and we will help out.

Thanks

  • Has been a member for 2-3 years
  • Exclusive Author
  • Sold between 10 000 and 50 000 dollars
  • Bought between 10 and 49 items
  • Referred between 1 and 9 users
  • Croatia

Hi @alinaellstrom,

just tried using your form and my message was sent, I got back “KLART!” from your form.

Is it still not working for you?

  • Has been a member for 0-1 years

Hi,

In what file am I able to change the text of “We are code, we are design, we are friendly” ect on the home page?

Thanks

bitfade

Hi, This kind of support is only available to our confirmed customers. Once you have purchased the theme, get in touch with us again and we will help you.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Netherlands

Hello,

I have a question: I want the layout of projects between subheads and blank lines installation. This does not work. What can I do to do to get this done. This also applies to bold and italics

Pending your response ….

thanks and regards

Job Hendriks

bitfade

Hi, I don;t understand what you mean by “I want the layout of projects between subheads and blank lines installation”, could you please clarify with more detail or a screenshot with annotations?

Default-user

Hi

Entering a blank line, so 2x return, is not accepted. So splitting a text block in two paragraphs can be seen in the dashboard mode, but after saving the blank line is also automatically deleted.

bitfade

Hi, Switch to the text or markup mode and use

<br />

Default-user

ok thanks, I will try

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 1-2 years
  • South Africa

How do i stop the theme from stripping out basic html elements like ... i am trying to add a “normal page” using default template, but any html markup or formatting i add in paragraphs are stripped out totally…

bitfade

Hi, Your comment is not showing a “purchased” badge. Support of this nature is reserved for confirmed customers only. If you have bought the theme via another account, please login via that account before posting a support request. Alternatively, if you have a purchase code, you can use it to register at and open a new thread in our support forums, found here: http://support.pixelentity.com/forums/32-HalfCreative-WordPress-Theme

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
  • United States

Hello, Is there a way to disable the scrolling headlines on the Home Page. I have deleted them all, but the come back when I update the page.

Thank you.

IslandLou

May I please have an answer.

bitfade

Hi, My apologies that you had to wait for an answer for so long. Your comment slipped through the net. Envato are constantly making changes to the author’s dashboard and this means that sometimes comments get marked as being read when they are actually not. We answer all comments within 24hrs, you should perhaps have bumped the comment sooner.

To address your question. Yes it appears that this is a small bug. A work around however would be to add this snippet into the Custom CSS fiels in the theme options panel in the General tab:

.roles{display:none !important;}
  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hello, This is a presales question, It may sound ignorant as I’m not 100% sure on how One-pagers work but please bear with me.

Can you build a one pager, but then have a link to another Page in that site, which in itself is another one-pager? eg The client is a Schools Marketing Consultant and all their info about their business and services will fit into the one-pager with different sections.

However – - one of the big things they do is a CONFERENCE.

Potentially, this Conference could have its own “One-Pager” with info sections such as Speakers, About, Schedule, etc etc…

Can I make this open up as a seperate page? (So the website actually becomes a TWO-Pager?)

Please advise

Clare

bitfade

Hi, Yes sure you can. You can create multiple one-page type layouts and have them linked in the main menu as if they are separate normal pages.

ClareAtSoftcom

Wonderful thanks so much!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I wish to add a label at the bottom of each of the thumbnails on the portfolio page. Also, the label should not necessarily be the name of the project. It can be anything (for e.g. tags of the project). Please help me with this. Thanks!!

bitfade

Hi, That would require custom work to the theme because text labels are not supported there in the theme’s default feature set.

Default-user

How do I go about the custom work?

bitfade

Hi, You will need to find a freelancer or you could try Envato’s service marketplace Microlancer, there are people there offering WordPress customizations.

Default-user

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Netherlands

Hi! Nice theme. For a customer purchased but get a lot of complaints about responsive design. Most mobiles like LG, Samsung, iPhone 4 & 5 works in portrait or hardly bad. In landscape elements on the home page of each slide back, which makes navigating sometimes impossible! Tablets go better, but not optimal Do you have a solution?

bitfade

Hi, Please head over to our support forum for this theme, open a new thread about this issue and include a link to your page. One of our guys will take a look.

You can find the forum for this theme here: http://support.pixelentity.com/forums/32-HalfCreative-WordPress-Theme

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hello,

I am looking add another field to the contact form which is ‘email again’.

I have done this via the pagecontent-contact.php however i am having problems with it actually working, for example i now have the new field but when two different email addresses are entered it doesnt give me an error, see screenshot:

http://s29.postimg.org/67vdl0ovr/Screen_Shot_2014_04_03_at_16_10_33.png

please can you help me.

Thanks

bitfade

Hi, Adding new fields to the form is not as simple as duplicating markup in a php template file. The fields would require integration with the WP admin and custom javascript to be written to allow validation. This is a customization, so we recommend that you seek the help of a freelancer of try Envato Studio, they provide customization services there.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Switzerland

Pre-Sales Question: Does this time support retina images? The logo in the demo looks very unsharp on my iPhone..

bitfade

Hi, No retina support on this theme I’m afraid.

Default-user

OK, thank you for your quick reply. I assume I should be able to add it myself at least for the logo by using media queries.

bitfade

Hi, What you could do is this:

1. Find the pixel size of your current non-retina logo.

2. Create a new version of the logo image which is exactly twice the size of your current logo.

3. Insert this large logo into the theme option for logo.

4. Add some custom css targeting this logo image, and setting it’s “max-width” to this non-retina logo’s pixel size.

5. Then reset this max-width restriction in a media query which sniffs for retina enabled devices.

This would be the best approach.

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