56 comments found

RayVolver Purchased

Great job. My Question: it is possible to change the Font (Headline Font) .. so that all Users can see my selected Font? Like the Nimbus Sans L in this theme example?

Kind Regards Ray

cmsmasters

Hi, Ray. Thank you for using Halsey.
Sure, you can do that!

Please, read more about fonts setup here.

RayVolver
RayVolver Purchased

Thank You, it works.

RayVolver Purchased

Can you tell me where can i change the position of the navigation?

If i add a menu item .. the whole navigation slips to the left side over the logo

Hi, that’s a very nice template that i’m looking forward to use very soon. I have however a question regarding two things: -Is this possible to reduce the height of the homepage slider? Or to simply remove it from the homepage? -Will I can add a plugin to add a small slider at the botom with my partner’s logos?

Thank you by advance, Best regards, Jerome

cmsmasters

Hi, Jerome.

Yes, you can reduce your slider height or simply remove it from the home page. You may read about sliders in our online HOW-TO.

You don’t have to add plugin to show your partners’ logos, as we have Content slider shortcode.

All apologize, my comment was to be posted on the WordPress version of this theme…

Hi, is there a way to align the bullet points on a line-break? http://dl.dropbox.com/u/2152233/Screen%20Shot%202013-04-24%20at%2010.41.38%20AM.png

Thanks,

Rs

cmsmasters

Hi. Have you actually bought our theme?

Unfortunately there’s no proof of purchase here. And you should know, that we offer support to our customers exclusively.

If you really purchased “Halsey”, you may submit a personal support ticket here.
You should specify your Item Purchase Code in the ticket to get our assistance. Don’t forget to provide FTP and wp-admin credentials so we could study your issue deeply.

You can find the purchase code in this file at “Downolads” tab on your Envato account – see the screenshot.

rishisavera

Ye, sorry, it’s under my client’s user ID “hespv” and you’ll see the proof of purchase.

rishisavera

I’ll include purchase # when I submit the ticket.

hespv Purchased

Hi there,

I wrote from another account (rishisavera) but can’t find my comment, but now I’m writing from the purchaser acct. I have the bullet issue with them not aligning on line-break. https://dl.dropboxusercontent.com/u/2152233/Screen%20Shot%202013-04-24%20at%2010.41.38%20AM.png

Thanks,

Rs

cmsmasters

Hi once again. You said you have a support ticket. So all further assistance will be provided there.

You may specify its number here so we could possibly speed up the process.

Thank you :)

In both the blog and the home page, it either does not recognize media link (YouTube), or, it shows, then you refresh the page and the embedded video is gone and there is just a white spot. This is in the 3 tab section of the home page 1 template.

cmsmasters

Hi. Thank you for being interested in Halsey.

Can you, please, be more specific on what browser and system do you operate and provide us with some videos of this problem? It seems to be working just fine on our end.

Thanks!

Wrong thread…

GLX98BLM Purchased

Love the template. When I contacted cmsmasters support to resolve a small problem they were quick to respond, friendly, and had fixed my issue in a few hours.

I highly recommend this template and their work.

cmsmasters

Thank you very much for your great feedback! We are eager to provide quality service and produce good products.

Thanks for being with us!

marvino Purchased

great template, but i got a bug. when i use the lightbox with iframe and change the size of my browser, it`s all right, like scrollbar a.e.

when i open the site with my iphone, the iframe size is fix and no scrollbars.

you can see it in your live preview.

cmsmasters

Hi again.

Actually he support team did reply to your ticket on September, 11th. Please see the screenshot of their response – open it. And as to the issue you had – there was a template update that eliminated the issue, you can download it from Themeforest any time (ver. 1.0.3)

Thank you!

Default-user

oops! thanks for reply, but it`s not working. insert the new files and changed the link like: 01.10. – but it`s open only a new window – example page: http://goo.gl/jaNgdm

cmsmasters

Hi again!

Please contact our support via a personal ticket so that the support team could take a look at it from your end and see what the problem can be, as well as help you eliminate it. Submit a ticket.

Thank you!

This is a quick question. I’m not sure if I need to create a support ticket? The form submission doesn’t show the success message. The message comes through to my e-mail, but on the website it’s still showing the “working” animation.

cmsmasters

Thank you for contacting us!

Please make sure to follow form setup procedure completely, you need to add you add your data in a sendmal.php file (see instructions in template docs) and in you html for the contacts page – see the screenshot .

Should the problem persist please feel free to contact our support so that our support team could take a look at the problem from your end and help you eliminate it – submit a ticket

Thank you!

Nacir Purchased

Hello,

I’d like to set an accordion option as enabled ( open ) when load page.

Is it possible?

Thanks for now.

cmsmasters

Hi again. No, there is no need to add anything besides this. The code we have provided adds “current” class to the first accordion elements so that it loads open.

Thanks!

Default-user
Nacir Purchased

No worked then.

This is change function:

/* Accordion */
(function ($) { 
} )(jQuery);
$('.accordion > .acc:eq(o) a.tog').addClass('current').next().slideDown();
$('.accordion a.tog').click(function (j) { 
    var dropDown = $(this).parent().find('.tab_content');
} );
$(this).parent().parent().find('.tab_content').not(dropDown).slideUp();
if ($(this).hasClass('current')) { 
    $(this).removeClass('current');
} else { 
    $(this).parent().parent().find('.tog').removeClass('current');
    $(this).addClass('current');
}
dropDown.stop(false, true).slideToggle().css( { display : 'block' } );
j.preventDefault();
cmsmasters

Hi again!

Please submit us a support ticket so that our support team could help you with that, just make sure to provide all the needed credentials. Submit a ticket. Thank you.

how can i remove the background from the navigation menu? thanks

cmsmasters

Thanks for contacting!

This can be edited in fonts.css file. Please see the screenshot and add the needed color number for background and text, instead of the highlighted ones. If you do not need any background, you can set it white. see the screenshot

Thank you!

Default-user

perfect thank u! lastly, what about the gap in between the menu items? how can i make it smaller?

cmsmasters

This can be done in style.css file, please see the screenshot – open screenshot

Thank you!

Hi Sir, Joomla Version? woudl be cool if it’s possible Thanks in advance

cmsmasters

Thanks for being interested in Halsey theme!

Nevertheless, Halsey is only offered as a Wordpress theme and a HTML5 template.

Thanks, should there be any other questions please feel free to ask!

marvino Purchased

hi, i want to use a sitemap generator (http://www.xml-sitemaps.com/) to make a sitemap for seo but it can`t find the links! in your example too: http://halsey-html.cmsmasters.net/

so google & co. can`t find the links too?

cmsmasters

Thanks for contacting!

As to your question – in fact it is rather hard to say for sure what the reason can be. This might be caused by the links being relative rather than absolute, or perhaps this service requires the site to be php-based. In fact this is the first time we get a request like this regarding xml sitemap, and there is not much we can advise here. Appreciate your understanding.

Thanks.

Hi, I want to purchase the $15 license, is this theme is for wordpress also? or is it for html only?

cmsmasters

Thanks for your interest!

As to your question – all products that are sold at this price on Themeforest are html templates, while prices on WordPress themes vary between $45-$55. Halsey is available i a WordPress version too, please take a look at it in our portfolio – http://themeforest.net/item/halsey-ultimate-business-wordpress-theme/4284555

Thank you!

Default-user

I see but it’s too pricey, do you have a sale version of this in wordpress format?

cmsmasters

Hi again. In fact all item prices are completely managed by Themeforest and authors can’t affect this. Any wordpress theme here will cost at least $45. Appreciate your understanding!

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