214 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

This theme doesn’t appear to be working with Word Press 3.8. I can’t get the tour or toggle or tabs to work. What do you suggest?

cmsmasters

Thanks for contacting!

As to latest wp version compatibility – Halsey theme does work well with wp 3.8. If you submit us a support ticket, our support team will be able to take at the issue you are having from your end and say what can be causing this, as well as help you eliminate the problem – submit a ticket. Just please make sure to add the needed credentials to your ticket.

Thank you!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hello, for the contact forms, does it use wpmail to send the info? That is what we have to use.

We are asking b/c a lot of people love php mail but we can’t use it b/c it doesn’t work well w/our WP Host.

Thank you!

cmsmasters

Thanks for being interested in Halsey theme!

Yes, it uses wpmail in contact forms.

Thank you!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
igamen Purchased

Hi, I’ve installed form builder (before i’ve changed the permissions os wp-content to 777 ) but it don’t work. The plugin gives me an error and don’t save the form.

thanks in advance

Default-user
igamen Purchased

I was walking around through comments and I’ve found the solution. I have to make the permissions 777 also to the uploads.

I have one more doubt. Whe I receive the email, it comes with the name example, How do I change that?

cmsmasters

Thanks for contacting!

Glad you have solved the issue with permissions. As to the emails – in fact, when being sent from a contact form on a website (and not from an email service directly), the emails will always come from one address. You can still change the “Example” to anything else you need, so that you could see they are coming from the website. The mentioned text can be found in plugins/contact-form-builder/inc/form-builder-sendmail.php on line 58. Still, the names and email addresses people enter, will be added to the body of the email, which is a usual way for a form to work.

Thank you!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hello, I hope you answer my question I recently had a client who asked me to customize the shortcode “colored blocks” on Halsey Themes

In your themes are only available in red, blue, yellow and green. Incidentally my client wants gray Where I can do it. It’s great if you reply soon

cmsmasters

Thanks for contacting!

As to your question – if you submit us a support ticket, we will be able to do this for you, just please specify the heeded color number, and what color you do not need of the existent ones, so that we could substitute it – submit a ticket. Also please make sure to add the needed credentials to your ticket.

Thank you!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Spain
Hello,... How can I made more wider my page www.mipolaris.com like your example in: http://themes.cmsmasters.net/?theme=halsey

Thank you…

cmsmasters

Thanks for contacting!

If you mean you want your page to be full width rather than have a sidebar, you can edit this in Page Options while editing your page. Just use the fullwidth layout, as shown on the screenshot – see the screenshot.

Thank you!

mipolaris

Thank you, also, I have changed the CSS stylesheet, and now it´s OK

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Tgrosso Purchased

Hi,

I am having some problems loading featured images on the blog page…

sometimes they appear very quickly and sometimes they don’t appear at all, I can just see the the dots of loading process on Grey BG..

http://andrewtreharne.com/blog-2/ (page) – http://andrewtreharne.com/wp-content/uploads/Screen-Shot-2014-02-11-at-12.56.49-PM.png (screen shot)

please let me know how fix it,

thanks

cmsmasters

Thanks for contacting!

As to the Issue you are having – most likely it is caused by Twitter script that can’t load your tweets due to the limit exceeded. It is recommended that you generate your own twitter keys, using your twitter account, in this way you will have unique keys, instead of having the ones we have generated and that are used by thousands of people. To do this you need to proceed via this link and log in using your twitter account data. https://dev.twitter.com/

Then proceed to “My Applications” – see the screenshot. Click “Create New”, then type in your website data and generate four keys.

Paste your new keys instead of the old ones in halsey/framework/class/load_tweets.php.

See the screenshot

Thank you!

Default-user
Tgrosso Purchased

Thank you very much for your support!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
igamen Purchased

Hi!, Why this theme repeat the title in the blog page? Is it possible to fix this? http://halsey.cmsmasters.net/sandard-post-without-image/

thanks

Default-user
igamen Purchased

I can’t simply use de css tags (.headline{ display: none;}) or (.entry-title{ display: none;}) because the first one hide all the titles pages and the second one hide the titles of posts in the front page. :s

cmsmasters

Thanks for contacting!

Halsey theme gives you an option of substituting post Heading with a custom one, so you will have a different text in your heading, or you can also disable post heading at all. This can be done when editing your post in admin panel, just scroll to Halsey Post Options, switch to the Heading tab, and either use a custom heading, or disable it at all.

Thanks, hope this will be helpful.

Default-user
igamen Purchased

oh o_o’ Thank you very much for the support.

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
  • United States

PrePurchase Question: I saw in the documentation the ability to set the accent color as well as font colors. Can I customize the other color hues throughout the site elements, the large color backgrounds, blocks, and icons?

cmsmasters

Thanks for being interested in Halsey theme!

Many website elements can be managed via admin panel, among them are backgrounds for all pages, that can be set either globally for the whole website at once, as well as for selected pages customly on each page, you may choose either a color background or an image background and assign repeat and positioning settings for it.

Yet, some of the colors can be changed only by applying changes to theme files, like for instance colors for colored block shortcode or a featured block (see our demo). We will be able to guide you through that should there be a need for this, as currently the blocks lie this allow a choice of four colors, but we will be able to help you edit these colors.

Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years

Hi – Per your instructions in various comments, I tried to submit a support ticket regarding an issue I am having with table rendering (the theme/Visual Content Composer is adding several break spaces above a table, pushing the table to the bottom of the page). However, your form does not recognize .biz domains and would not let me submit the support ticket.

How would you like me to proceed? A quick response is appreciated.

cmsmasters

Thank you for contacting!

As to submitting a ticket – we just tested the form again and it looks like the .biz domains are coming through just fine. Could you please give it another try, just please make sure to fill in all the required fields – open form. Please let us know upon the result,

thanks!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • Indonesia

Hi, i want to ask, how to set halsey themes force using google font not system font ? or using system font just for fallback only. thank you

cmsmasters

Thanks for asking! Yes, you may use Google fonts for all website elements and in this case the system fonts will be used only as a fallback.

Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Great theme. WP 3.9.1 installed. Visual Content Composer will not allow for visual “kitchen sink” to be viewed. Therefore unable to use the VCC. please advise.

Default-user

Update…none of the VCC elements (content block, tabs, toggle, etc.) allow for the viewing or use of the Visual Tab elements with WP 3.9.1.

cmsmasters

Thanks for asking!

As to the issue you describe – please make sure you have the latest theme version – 1.3. If you have an older version, please download the new theme archive from Themeforest and see the Updates folder. You will find all the files that were altered through theme updates and a readme file with a list of these files, including full paths on your server. Please go through this list and upload all files for every theme version that you missed. Yet, should you need any help with updating your theme or should the issue persist, please feel free to contact our support – contact now.

Thank you!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • Referred between 1 and 9 users
  • United States

Please, how to fix the layerslider animations like your demo in the slide # 2??

Like this slide number two: https://www.diigo.com/item/image/3vy1y/9ev6?size=o

How make the text animations??

:superbashfulcute: :crying:

cmsmasters

Thanks for contacting!

As to the slider – if you submit us a support ticket, we will be able to provide you with a sample demo content file for the slider or help you with your slider settings – submit a ticket. Just please make sure you add all the required credentials to your ticket.

Thank you!

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

I followed tutorial for installing contact form, it worked for a while and now no longer works. Now contact page shows this shortcode

[contactform formname=”info_form_424199742032215000” email=”example@example.com”]

What happen?

cmsmasters

Thanks for contacting!

As to the issue you have – there was a new plugin released recently by another author, and this plugin has the same name as our form builder. This means that you have now updated the original form builder with another plugin. We are aware of the issue and are currently looking for a way to sort this out with the plugin author, but for now we recommend our customers to reinstall original form builder. You can re-download the archive from themeforest and find it in the Plugins folder. Also feel free to contact our support should you need any help – contact support.

Thanks, appreciate your consideration!

Default-user

Thank you for support :)

Default-user

A question: in my three columns portfolio page something goes wrong. I found the same problem in the theme

http://i58.tinypic.com/af8opg.jpg

How can i fix it? thanks in advance for your reply

cmsmasters

Thanks for contacting!

Also thanks for pointing this out for us, we are currently planning a theme update and will include a fix for this too. Yet, you can submit us a support ticket and our support team will provide you with the needed changes so that you do not have to wait for update – submit a ticket.

Thank you!

  • Has been a member for 0-1 years

hi! i just want to see the demo before I purchase this but your demo page cannot be loaded! :(

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