224 comments found

This theme doesn’t appear to be working with Word Press 3.8. I can’t get the tour or toggle or tabs to work. What do you suggest?

cmsmasters

Thanks for contacting!

As to latest wp version compatibility – Halsey theme does work well with wp 3.8. If you submit us a support ticket, our support team will be able to take at the issue you are having from your end and say what can be causing this, as well as help you eliminate the problem – submit a ticket. Just please make sure to add the needed credentials to your ticket.

Thank you!

Hello, for the contact forms, does it use wpmail to send the info? That is what we have to use.

We are asking b/c a lot of people love php mail but we can’t use it b/c it doesn’t work well w/our WP Host.

Thank you!

cmsmasters

Thanks for being interested in Halsey theme!

Yes, it uses wpmail in contact forms.

Thank you!

Hi, I’ve installed form builder (before i’ve changed the permissions os wp-content to 777 ) but it don’t work. The plugin gives me an error and don’t save the form.

thanks in advance

Default-user

I was walking around through comments and I’ve found the solution. I have to make the permissions 777 also to the uploads.

I have one more doubt. Whe I receive the email, it comes with the name example, How do I change that?

cmsmasters

Thanks for contacting!

Glad you have solved the issue with permissions. As to the emails – in fact, when being sent from a contact form on a website (and not from an email service directly), the emails will always come from one address. You can still change the “Example” to anything else you need, so that you could see they are coming from the website. The mentioned text can be found in plugins/contact-form-builder/inc/form-builder-sendmail.php on line 58. Still, the names and email addresses people enter, will be added to the body of the email, which is a usual way for a form to work.

Thank you!

Hello, I hope you answer my question I recently had a client who asked me to customize the shortcode “colored blocks” on Halsey Themes

In your themes are only available in red, blue, yellow and green. Incidentally my client wants gray Where I can do it. It’s great if you reply soon

cmsmasters

Thanks for contacting!

As to your question – if you submit us a support ticket, we will be able to do this for you, just please specify the heeded color number, and what color you do not need of the existent ones, so that we could substitute it – submit a ticket. Also please make sure to add the needed credentials to your ticket.

Thank you!

Hello,... How can I made more wider my page www.mipolaris.com like your example in: http://themes.cmsmasters.net/?theme=halsey

Thank you…

cmsmasters

Thanks for contacting!

If you mean you want your page to be full width rather than have a sidebar, you can edit this in Page Options while editing your page. Just use the fullwidth layout, as shown on the screenshot – see the screenshot.

Thank you!

mipolaris

Thank you, also, I have changed the CSS stylesheet, and now it´s OK

Hi,

I am having some problems loading featured images on the blog page…

sometimes they appear very quickly and sometimes they don’t appear at all, I can just see the the dots of loading process on Grey BG..

http://andrewtreharne.com/blog-2/ (page) – http://andrewtreharne.com/wp-content/uploads/Screen-Shot-2014-02-11-at-12.56.49-PM.png (screen shot)

please let me know how fix it,

thanks

cmsmasters

Thanks for contacting!

As to the Issue you are having – most likely it is caused by Twitter script that can’t load your tweets due to the limit exceeded. It is recommended that you generate your own twitter keys, using your twitter account, in this way you will have unique keys, instead of having the ones we have generated and that are used by thousands of people. To do this you need to proceed via this link and log in using your twitter account data. https://dev.twitter.com/

Then proceed to “My Applications” – see the screenshot. Click “Create New”, then type in your website data and generate four keys.

Paste your new keys instead of the old ones in halsey/framework/class/load_tweets.php.

See the screenshot

Thank you!

Default-user

Thank you very much for your support!

Hi!, Why this theme repeat the title in the blog page? Is it possible to fix this? http://halsey.cmsmasters.net/sandard-post-without-image/

thanks

Default-user

I can’t simply use de css tags (.headline{ display: none;}) or (.entry-title{ display: none;}) because the first one hide all the titles pages and the second one hide the titles of posts in the front page. :s

cmsmasters

Thanks for contacting!

Halsey theme gives you an option of substituting post Heading with a custom one, so you will have a different text in your heading, or you can also disable post heading at all. This can be done when editing your post in admin panel, just scroll to Halsey Post Options, switch to the Heading tab, and either use a custom heading, or disable it at all.

Thanks, hope this will be helpful.

Default-user

oh o_o’ Thank you very much for the support.

PrePurchase Question: I saw in the documentation the ability to set the accent color as well as font colors. Can I customize the other color hues throughout the site elements, the large color backgrounds, blocks, and icons?

cmsmasters

Thanks for being interested in Halsey theme!

Many website elements can be managed via admin panel, among them are backgrounds for all pages, that can be set either globally for the whole website at once, as well as for selected pages customly on each page, you may choose either a color background or an image background and assign repeat and positioning settings for it.

Yet, some of the colors can be changed only by applying changes to theme files, like for instance colors for colored block shortcode or a featured block (see our demo). We will be able to guide you through that should there be a need for this, as currently the blocks lie this allow a choice of four colors, but we will be able to help you edit these colors.

Thanks!

Hi – Per your instructions in various comments, I tried to submit a support ticket regarding an issue I am having with table rendering (the theme/Visual Content Composer is adding several break spaces above a table, pushing the table to the bottom of the page). However, your form does not recognize .biz domains and would not let me submit the support ticket.

How would you like me to proceed? A quick response is appreciated.

cmsmasters

Thank you for contacting!

As to submitting a ticket – we just tested the form again and it looks like the .biz domains are coming through just fine. Could you please give it another try, just please make sure to fill in all the required fields – open form. Please let us know upon the result,

thanks!

Hi, i want to ask, how to set halsey themes force using google font not system font ? or using system font just for fallback only. thank you

cmsmasters

Thanks for asking! Yes, you may use Google fonts for all website elements and in this case the system fonts will be used only as a fallback.

Thanks.

Great theme. WP 3.9.1 installed. Visual Content Composer will not allow for visual “kitchen sink” to be viewed. Therefore unable to use the VCC. please advise.

Default-user

Update…none of the VCC elements (content block, tabs, toggle, etc.) allow for the viewing or use of the Visual Tab elements with WP 3.9.1.

cmsmasters

Thanks for asking!

As to the issue you describe – please make sure you have the latest theme version – 1.3. If you have an older version, please download the new theme archive from Themeforest and see the Updates folder. You will find all the files that were altered through theme updates and a readme file with a list of these files, including full paths on your server. Please go through this list and upload all files for every theme version that you missed. Yet, should you need any help with updating your theme or should the issue persist, please feel free to contact our support – contact now.

Thank you!

Please, how to fix the layerslider animations like your demo in the slide # 2??

Like this slide number two: https://www.diigo.com/item/image/3vy1y/9ev6?size=o

How make the text animations??

:superbashfulcute: :crying:

cmsmasters

Thanks for contacting!

As to the slider – if you submit us a support ticket, we will be able to provide you with a sample demo content file for the slider or help you with your slider settings – submit a ticket. Just please make sure you add all the required credentials to your ticket.

Thank you!

I followed tutorial for installing contact form, it worked for a while and now no longer works. Now contact page shows this shortcode

[contactform formname=”info_form_424199742032215000” email=”example@example.com”]

What happen?

Default-user

Thank you for support :)

Default-user

A question: in my three columns portfolio page something goes wrong. I found the same problem in the theme

http://i58.tinypic.com/af8opg.jpg

How can i fix it? thanks in advance for your reply

cmsmasters

Thanks for contacting!

Also thanks for pointing this out for us, we are currently planning a theme update and will include a fix for this too. Yet, you can submit us a support ticket and our support team will provide you with the needed changes so that you do not have to wait for update – submit a ticket.

Thank you!

hi! i just want to see the demo before I purchase this but your demo page cannot be loaded! :(

cmsmasters

Hi again!

Should work fine now, there was a server issue. Thanks for your interest!

Hello, Your revolution slider too old, 2.3, right now slider updated could you update slider please, and as per your documentation slider not work.

I have sent a email regarding your demo http://halsey.cmsmasters.net/ slider content, I can import and change as per requirement.

Its urgent issue, could you do that ASAP please.

cmsmasters

Thanks for contacting!

As to the slider – please submit us a support ticket and the support team will provide you with the plugin update. Yet even the slider version you have now should work fine, and none of the customers have reported an issue like that. Please submit us a ticket so that the support team could take a look at the issue and provide you with the new slider version – submit a ticket.

Thank you!

pixelcodes

ok, ticket submitted

Hi. Is there a way to add a Secondary Navigation Menu under the Primary Navigation Menu? Please help!

cmsmasters

Thanks for contacting!

As to your question – in fact there is no such option in this theme.

Thank you!

Default-user

Is there a way to add it in code or a plugin I can use? I really need a second menu for my site! What options do I have?

cmsmasters

Hi again. In fact we cannot guarantee compatibility as none of these were tested with the them. Still you can give it a try.

rendyka Purchased

Hi, i’ve got email from Envato ,

This vulnerability allows attackers to access the servers of all sites using older versions of the Slider Revolution and Showbiz Pro (WordPress) plugins by ThemePunch. The vulnerability exists for all versions of Slider Revolution earlier than version 4.2 (released in February 2014) and all versions of Showbiz Pro (WordPress) earlier than 1.5.3 (released in January 2014).

The problem is i don’t purchase their slider, although i purchase your themes (halsey), how i get update for the slider ?

thank you

cmsmasters

Thanks for contacting!

The theme archive was updated several days ago, please download the new archive and use the new slider form Plugins folder.

Thank you!

Default-user
rendyka Purchased

ok thanks. do i need replace the whole new themes folder ?

cmsmasters

Hi again. You need to overwrite only the revolution slider, simply extract the slider archive and overwrite your server revslider folder with the new files.

Thank you!

does the halsey theme already works work wordpress 4.0?

cmsmasters

Thanks for asking!

Feel free to upgrade, there should be no issues with this.

Thank you!

Hello – Any plans to add a persistent menu (remains even with scrolling) as most similar themes have these days?

cmsmasters

Thanks for asking!

Yet, we do not have any plans like that for this theme. perhaps you can take a look at some of our more recent themes, as the themes release within at least a year all have this function.

Thank you!

We updated to WordPress to 4.0 and now we’re not able to update the site via the shortcodes. Help!!! Sending you message as well.

cmsmasters

Thanks for contacting!

Please download a theme archive from Themeforest and update your theme. Yet, should the issue persist, please feel free to contact our support team at http://cmsmasters.net/support

Thank you!

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