147 comments found

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi there

I just updated some plugins on my site and now the feat. slider on my frontpage doesn’t show any more.

Can you please help?

I will send you my website address in a minute via your email.

Cheers Rikke

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi there

I really hope you can help me. As mentioned the feat. slider on my frontpage doesn’t show the photos anymore. There is just a blank space.

Cheers

SkatDesign

Hi there,

I checked your website but the slider is working fine for me. Did you try to clear your browser’s cache or try in another browser?

Cheers!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi again,

Yes, the slider itself is running, but the photos don’t show. Only the text. The slider type is ‘Small image with text’.

I have checked in three different browsers but the photos don’t show in any of them.

Cheers!

SkatDesign

Did you check to see if the images are still there? I’ve tried to load an image in browser and I get the “Unable to connect” error.

Cheers!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi again

I just discovered that it’s the lastest version of the plugin “Premise” that causes the trouble. Is there a workaround or do I have to go back to the previous version of “Premise”? (http://www.getpremise.com)

Cheers!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi again

I got the problem solved. I had to disable a SSL function in Premise.

Cheers

SkatDesign

Hey,

Great. I’m happy you’ve figured it out.

Cheers!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi,

The twitter widget on my site does not seem to be updating any longer. Could you help me out? the site is Houseandhoffman.com.

Thanks!

SkatDesign

Hi there,

Sent you a reply to your email.

Cheers!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
erb Purchased

How can you add a custom background to this themes?

SkatDesign

Hi there,

You can select the default background from the theme options page and then simply go to your theme’s folder > images and edit the file named “body_bg.png” and customize it the way you want.

Cheers!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi, My featured slider is working fine in Chrome but not in other browsers such as Safari and Firefox. Do you have any suggestions on researching the issue? Thanks!

SkatDesign

Hi there,

Can you give me more details about the problem?

Cheers!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi – I just sent you a link to the web site. Basically nothing is seen in some browsers (no images, nothing) but is fine in Chrome (all 3 images are rotating in the banner).

SkatDesign

Hi there,

Please check your image urls. On Chrome I guess they’re displayed from your cache.

Cheers!

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
miklosz Purchased

Hi. I just bought the theme. Slider on my frontpage doesn’t show the photos. There is no even a blank space: http://goo.gl/PXVAd Where can I find a home_eirene.txt Thanks!

SkatDesign

Hi there,

Did you activated the slider ?

Also, sorry for the type error it was supposed to be “home_handerson.txt”.

Cheers!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi there

The featuring slider stopped working on my homepage and shows the top of the next image. I haven’t installed new plugins lately. What could be the problem?

Here’s the link to the website: http://bit.ly/VZKIcO

Cheers Rikke

SkatDesign

Hi there,

Please download the theme again and replace the following files with their new version:

1. from the theme’s folder > functions.php
2. from the “js” folder the “custom.js” and “contact-form.js”

Cheers!

Default-user

Just to understand you right … it’s not the whole theme I need to replace – only the two files?

SkatDesign

If you didn’t do any changes to the theme files you can safely upload the whole theme, but if you did any changes only these files (so you don’t loose any work you might did).

Cheers!

Default-user

Thanks! It worked :-)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
azkpro Purchased

Hi. In the Styling Options there is not a function ’’Selecet a color for the theme’’ and ’’Selecet a pattern for the background’’. Thanks

SkatDesign

Hi there,

Reset the theme options page before making any settings.

Cheers!

Default-user
azkpro Purchased

This functions don’t exist in settings at all.

SkatDesign

On the theme options page in the bottom-left corner there’s a button: “Reset Options”.

Cheers!

Default-user
azkpro Purchased

it does not help. I send you screenshot on facebook

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
setrule Purchased

Hi there , Been meaning to get around to ask about the “SLIDER” problem !!. Thanks “rikkemoos” for posting your awesome website . It helped me figure out i was not alone . “ginaalessia” please explain this to me in greater detail . The theme needs to be downloaded and re-installed ? Will i have to re do and re install plug ins etc. I hope this is not the case . Will this problem keep happening ?

SkatDesign

Hello,

If you didn’t do any changes to the theme files it’s safe to download the latest version of the theme and simply overwrite your older one with the new one.

Your plugins or settings won’t be affected.

Cheers!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
erb Purchased

Need your help, I have not changed anything to the theme but the slider is all out of whack, www.primacider.com Please help me resolve, you state to upload latest version? Where can I find this because on themeforest it says 1.0 is the latest version?

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
erb Purchased

Got it your directions were perfect above, to replace functions and contact.

SkatDesign

Hey,

I’m glad you’ve figured it out.

Cheers!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

hey!

I’ve got the same problem with the slider… I tried to replace functions and contact but it didn’t help. Any other suggestions? :)

Cheers, Eric

SkatDesign

Hi there,

If you didn’t make any changes to the theme files you can replace all the theme with its new version.

Cheers!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
setrule Purchased

Hi again ,

Is there a way to “Quickly add some CSS to your theme by adding it to this block ” like it says in the Styling options. Awhile back you suggested adding code when the “SLIDER” loaded up images weird ? The overwrite did not work for my website at all . In fact it says some of the files could not be uploaded as well . Any suggestions !? Thanks!

SkatDesign

Hi,

Is you website working now? You should make the update by FTP. Also, any additional css styling can be added to the “Styling Options” in the “Custom CSS” box.

Cheers!

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years

I purchased this theme and I’m very pleased with it. I’m having the well documented issues with the slider on the home page. It’s loading the sliders all below one another down the page. From my reading I see where I can download the updated version of the theme and upload and this will solve my problem. The question is how to I re download the theme without paying again.

SkatDesign

Hi there,

You must login with the username you’ve bought the theme and under the “Downloads” section you can download it again without to purchase it.

Cheers!

Default-user

Thank you…

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • United States

Hi there,

Stupid question: How can I separate the words in my titles more? Like the boxes under my slider, the words are so close together. Any idea how I can change this?

Love the theme, thanks!!!

SkatDesign

Hi there,

Go to the theme options page > Styling and paste this in the “Custom CSS” box:


h1, h2, h3, h4, h5, h6 {
word-spacing: 4px;
}

Adjust as needed.

Save. Done.

Cheers!

Default-user

THANKS!!!!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi there. I bought this them about a year ago under my impactdw account. For some reason or another the slider stopped working randomly. I have updated some original theme files to test it out but still not working. I also updated and deactivate any plugins to see if that was the problem and still nothing. I know you have had a few people asking about this. Any ideas. Here is the link www.townbrookhaven.net.

Any help would be appreciated. thanks.

SkatDesign

Hi there,

There has been a jQuery update recently. Please download and install the latest version of the theme.

Cheers!

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