478 comments found

Feature image option is missing from woocommerce add a new product page. How to enable that

CreativeWS

Hello aglen73461, please send us your WordPress credentials and Item Purchase Code to support [at] creaws.com and we’ll help you.

Hi there, I really like the look of this theme, but just wanted to check if it’s compatible with the WPML plug in? Thanks!

CreativeWS

Sure, the custom translator helps you translate your theme to another language. Currently our theme uses English language, so if you would like to use French, you can easily do this via our custom translator.

Default-user

Right, I see, I was actually hoping to have a bilingual site, would this work? Or would I have to create a secondary site via a subdomain or subfolder in the second language, and consequently buy 2 licences for the theme?

CreativeWS

You’re right. In case you’d like to use a bilingual site you should create a subdomain and install another wordpress threre, however in this case you don’t need to buy another license. Your current license will fit this. Or you can use WPML plugin. We’ll help you fix the compatibility issues in case you face any.

Taran Purchased

This is a great theme to work with and customer support has been really helpful.

CreativeWS

Thank you very much for your great feedback, Taran! We’re glad to help!

Hello,

I need some help here. I am trying to create 3 square boxes instead of the horizontal divider line that separates “Playground”, “Entertainment” and “Environment” as seen in the preview live, how can I achieve that?

Default-user

Just sent! :)

Default-user

Just wonder if there are any updates?

CreativeWS

Hello Beng, yes we’ve just sent email. You can check your website, everything’s ok now.

Hi! I have a problem with theme child, wordpress 4.0 says “The theme father is missing. Install the theme father “happykids.”” how can I fix it?

Thanks!

CreativeWS

Hello paolossum, thanks for the purchase! You should have installed happykids theme before activating the child theme. The error above says that the parent (happykids) theme is missing. Have you installed it? If so, please send us your WordPress credentials to support [at] creaws.com so that we could figure this out and help.

Default-user

Obviously, I installed the theme happykids. And wordpress 4.0 still tell me to install happykids theme parent. I have no idea what the problem is….maybe wordpress 4.0?

CreativeWS

nope, our theme is 100% WordPress 4.0 compatible. Could you please send us your credentials?

Just bought this theme last week, and the Google fonts will not show as set in the Option Panel. Is there a fix for this?

http://www.themagicalyears.org/testsite/

Thanks

Default-user

Ah, you put in your e-mail wrong at first, have sent again :-)

Default-user

Or I typed it wrong, oh well

CreativeWS

ok, thank you. We’ve just sent email, please check your box.

Hi,

Please can you tell me how to increase the size of the lightbox once somebody clicks on an image to view it?

Thanks,

CreativeWS

Hello Lee, thanks for the purchase! The lightbox scripts automatically detects an image dimensions and adapts to it. So, all you need to do is to upload your image of the needed size and the lightbox will show it full- size.

Hi Guys

Love the theme but when I import the sample data, I cannot find the homepage template?

Thanks

CreativeWS

Hello Nathan, thanks for the purchase. This sounds very strange. Can you send us your WordPress credentials to support [at] creaws.com so that we could figure this out and help you?

Hello, Is there a way that I can disable the loader screen (the pink one with the flower). In the same way, is there a way that I can change the favicon from the css code or php code?

Thanks!

CreativeWS

Hello lmduque, thanks for your interest in our theme. What do you mean under the “Loader screen”? We don’t have any loader attached to our theme. The favicon can be easily changed with the help of our Theme Options panel, you just upload your own favicon and save the changes.

Beautiful theme and support staff fast and absolutely terrific.

Thank you!

CreativeWS

Thank you very much for your great feedback, Francesca! Glad we could help!

hiakz Purchased

is it possible to include a widget or maybe make some changes to the codings so that I can input some content at the top left header area (left of where the social media icons are)?

it’ll look a lot more eCommerce-like if I can put some links like “Login / Register”, “My Account”, “Cart”, “Checkout” there.

will purchase the theme immediately if this can be done. looking forward to your reply. thanks!

CreativeWS

Hello hiakz, thanks for your interest in our theme. Unfortunately this cannot be done right now. However we’re currently working on an update of this theme and will probably include this feature.

Default-user
hiakz Purchased

I see. Just to check roughly when will this update be available? If it’s going to be ready within a week or two or so this will still be a very viable theme for me. Thanks.

CreativeWS

I assume it should be ready within a month or so. You’re welcome.

Hi, does the image slider load on Internet Explorer v11? Seems to work fine on other browsers such as Chrome and Firefox. But from examples not on IE11.

CreativeWS

Hello racialrabbit, thanks for your interest in our works. Sure it works fine under IE 11, here’s a creenshot: http://awesomescreenshot.com/0863thly2f

bleutech Purchased

Hi, I have used the theme ! it’s just great ! the support is quick and efficient ! 10/10 ! I recommend that theme highly ! if you want to take a look to my website: www.garderielesamisdepaula.ca

CreativeWS

Thank you very much for your great feedback! We’re happy to hear you enjoy our works and services! Your site looks great by the way.

Hi, Love the theme!! The images at the bottom of our page under ‘Recent Posts’ are squished. How do I fix this? You can see it at www.culturekidsinteractive.com Thanks

CreativeWS

Hello and thanks for your feedback and the purchase! Glad you like our works. That’s a strange issue. Seems like you’ve set the wrong image dimensions. Can you share your WordPress credentials so that we could help you solve this issue?

Default-user

Hi, Are the wordpress credentials the login info for the site? It is on a different host than wordpress. Is there a way I can send them without it appearing here on this page? Thanks

CreativeWS

Hello, yes we need your WordPress login and password. Please send the details to support [at] cwsthemes.com

I need help setting up the site to look like the demo

CreativeWS

Hello and thanks for the purchase! Sure, please send us your WordPress credentials and we’ll help you with it.

Default-user

i went to your page and sent you an email with the information

CreativeWS

right, we’ve just received it. Thank you.

Hi,

Thank you for creating the Happy Kids theme, it’s great to work with. I was wondering how to change the menu’s colours (hover etc.). I have been experimenting with the css, but can’t quite seem to understand how it works.

Thanks in advance.

CreativeWS

Hello Reynaerdijn, thanks for your great feedback and the purchase! We’re happy to hear this. The menu colors can be easily modified using the following CSS selectors: .t-blue #kids_main_nav > ul > li > a; and .t-blue #kids_main_nav > ul > li:hover > a. Hope this helps.

Default-user

Awesome, css isn’t my cup of tea, but these nudges in the right direction help. Thank you.

CreativeWS

You’re welcome! We’re happy to help!

realy work with woocomerce this theme?

CreativeWS

Hello and thanks for your interest in our theme! Yes, this theme fully supports woo-commerce plugin and if you ever face any difficulties, we’ll be happy to assist and help.

Hi there i have a school site using this. I have version 1.4 you are now at version 2.1

If I update what issues will I face or will it jsut go smoothly??

Cheers

Tony

CreativeWS

Hello Tony, everything should go smooth. If you face any issues on this, just let us know and we’ll help.

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