Looking to hear back from an email I sent through the contact form last week… is that the best way to contact you guys for support issues? Thanks much!
you were replied the same day actually, I’d suggest you to check your spam folder and look for a message from support (at) cwsthemes.com
Hmm… no sign of any email… spam folder or otherwise. Could you try resending? Much appreciated!
Hello Justin, the email was sent 25 July at 8:23 AM, we were asking to share your WordPress credentials in order to sort this out. Please send us your WordPress credentials to support [at] cwsthemes.com and we’ll help you fix it.
Hi Support… I just emailed you directly… also cc:ed another email address I have, just in case they are being blocked from my normal address for some reason. Thanks much for the quick response!
Hello Justin, please check your mail, we’ve sent you a solution.
Thanks again for all of your help Support… excellent service!
You’re welcome, Justin! Glad to help!
any plans for integration with buddypress?
I might be blind, tired and a full-on noob, but I have a couple of questions (again):
I’m trying to put an image on my page that should link to another website. The image works well if it’s set to link to the image itself (image viewer thingy), but when I try to add a custom link I get the following:
“Image cannot be loaded. Make sure the path is correct and image exist.”
(In both Firefox and Chrome)
I simply can’t figure out why. Can you help me out?
Also, how should I go about removing the border frame on selected images?
Thank you so much! Still love your theme btw!
Hello Louise, thanks for your feedback! Here are the answers to your questions:
1) you can just add the “url” extra class to your image here: http://prntscr.com/85jelz
2) As for the borders, just remove the “wp-image” class from your url: http://prntscr.com/85jfvj
Any discount coupon available for this theme?
Hello Hassan and thanks for your interest in our products. Unfortunately there’s no discount price available for this product. However you can mail us to support [at] cwsthemes.com and we’ll suggest you some kind of available options.
Hello is it possible to add custom taxonomy to Portfolio Items?
I also made custom post type and custom page template. How to asign page template to page? There is only metabox with blog, portfolio etc..
Hello and thanks for the purchase. Sure it’s possible, however you should have some experience in this. Portfolio is a custom post type and you can edit it here: core/customs/portfolio.php. Page templates are attached here: core/admin/metaboxes/page_general.php
Also I’ve got a problem with editing pages. When I enter page to edit, all page content is gone. I have to refresh page or reenter it then the content shows up. So it’s quite dangerous becouse when I forgot to refresh the page and I hit save/publish I’m deleting all of my page content…
How to fix this?
Can you send us to support [at] cwsthemes.com your WordPress credentials so that we could help you with this?
Ok, waiting for it.
Hm, it says wrong password.
S’il vous plais comment ajouter les Toggles
Sorry, we don’t provide support in languages other than English.
Hi I can’t add links to pages. All my links are disabled. Did I install something wrong?
Could you please send us the link to one of the pages you’re having problems with? You can use Support tab on top of this page.
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