An introduction to support on the Marketplaces
- Envato staff look over every item before it can be sold on the Marketplaces.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Frequently Asked Questions
I don’t use Fireworks. Can I completely edit the files in Photoshop and dispense with the PNG files?
Yes. Don’t use the PNG files if you don’t want to.
I suck in Photoshop. May I dispense with the PSD files and edit only the PNG files in Fireworks?
Of course. The PNG and the PSD files are identical. Choose the one that’s best for you!
When to contact Envato Support
Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.