An introduction to support on Envato Market

  • Envato staff look over every item before it can be sold on Envato Market.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Author support for this item

The author of this item, jonathan01, will respond to buyers’ questions and provide limited support through their own support system.

Additional information from jonathan01:

We back our products with a dedicated support center.

Our support is limited to installation issues, and questions regarding functionality.

You will need your license code to register at the support centerhere’s a handy animation showing you how to find this.

Go to item support

Frequently Asked Questions

This template is great but I really need it a more custom/unique solution – do you offer custom templates and if so how much are they?

Templates are a fantastic starting point and have the grunt work already complete for you, however if unique is what you need the only way to achieve this is to get a fully custom design if your abilities are limited.

Luckily it’s all available!

From as little as $350 you can get your own custom design – follow this link to send a message to the author with details of your request.

When to contact Help Team

Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Help Team.

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