Discussion on Haven - Elegant One Page WordPress Theme

248 comments found

Hello! How can I remove Contact box from being in ONE PAGE scrollable mode? I want it in a separate page

bitfade

Hi, Remove the parent setting on the contact page.

Hello,

What is actual dimention of background image into slider area..

As I have tried to integrate it into my website… most of the time image gets cutt off.

Let me know asap.

Thanks

bitfade

Hi, The slider area does not have a fixed size, therefore the image which is positioned here should be an image which can still be effective when cropped, because depending on the device and screen resolution used by your visitor, this image will be seen at many different sizes and cropped states, this is the general case when you are dealing with a fullscreen splash page. There’s nothing much you can do about it. Best to just us a full HD image which is nicely optimized so its file size is not too large, this will then cover all situations.

Hi,

The Titles on the Pricing Tables don’t appear for some reason. Would there be any reason for this? Seems pointless having pricing tables if no one knows what the pricing is for…?

bitfade

Hi,

Please head over to our support forum for this theme, open a new thread about this issue and include a link to your page. One of our guys will take a look.

You can find the forum for this theme here: http://support.pixelentity.com/forums/46-Haven-WordPress-Theme

HI – I am also having trouble with the Projects and responsiveness. it looks great in landscape on an iPad / iPhone but in portrait it is all different sizes and 3 of the projects are cut off on the right.

Thanks!

(ps still waiting for the log in info to be able to show its purchased)

bitfade

Hi, Use your purchase code to register to our support forums and open a new thread there about your issue. You can find the Haven forum here: http://support.pixelentity.com/forums/46-Haven-WordPress-Theme

Oh and don’t forget to include a link to your website in the thread.

Default-user

I am still waiting for that.. Ill keep you informed .. but general question… is there a way to have a URL that would go to one specific section of the one page theme?

bitfade

Hi, Support is reserved for confirmed customers only. Once you have your purchase code, register to our forums and we can answer your questions then.

The “message” box in the contact form on mobile, doenst allow for continious tying and the input text overlaps “message”. Is there a bug fix for this?

Hi,

I just want to install the theme that I bought yesterday I don’t undertand this, It lacks the style.css to the theme file. :

Installation du thème à partir du fichier : themeforest-6562851-haven-elegant-one-page-wordpress-theme.zip Décompression de l’archive de l’extension…

Installation du thème…

L’archive n’a pas pu être installée. Il manque le fichier style.css à ce thème.

L’installation du thème a échoué.

bitfade

Hi, Unzip the download package first, then inside you will see a separate zip file which will be the theme installable zip file.

Having trouble registering for support with the purchase code my client received.
A required field called Item Purchase Code is missing or has an invalid value.
bitfade

Hi,

Your comment is not showing a “purchased” badge. Support is reserved for confirmed customers only. If you have purchased this theme using a different account please login using that account before posting a request for support. Alternatively you can use your purchase code to register at our support forums where you can open a new thread about your issue. If you are getting a purchase code error, make sure you are using the correct code.

Default-user

I understand but it’s not accepting my purchase code. I keep getting the error listed above.

bitfade

Hi, There are 3 reasons why a purchase code will not work in our forum registration, these are the following:

1. The code is not a legit code. Make sure your client has purchased the file. Login using their account and contact us via our profile page.

2. The code being entered is not the correct code received upon purchase of the file, see here for details: http://assets.pixelentity.com/descriptions/item_purchase_code.jpg

3. The code has already been used to register to our forum. Purchase codes can only be used once. Ask your client if they have already set up an account.

Hey Bitfade,

the company I am working for ordered your theme a few month ago.

I am currently working on the mobile menu issue. Unfortunately it seems like a template issue as the problem is on all sites using your theme (even the demo on this site): The menu is always clickable – even when it is hidden. Can you help me fixing this problem? Would be great because we were looking for a working responsive template. This theme does not work 100% on mobiles…

Thanks Baris

Default-user

got it fixed in the @media:

#the-navigation{ overflow-y:hidden!important; }
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