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76 comments found.

I purchased the Heal theme and installed Revolution slider. It is working great except for the responsiveness. The slider disappears when I make the window smaller. But the demo downsizes the slider beautifully. Is there a setting that I’m missing?

My site in development is here: http://rikcenter.com and the password is “centerspace”. Please let me know how I can make the revolution slider responsive. Thanks!

Nicole

Actually, I figured it out. I used the short code [rev_slider homepage] instead of using the form fields on the page “home”. This slider implementation seems to be fully responsive. Then to get rid of the breadcrumb and “home” page title I set the “show slider” setting to “yes” and the “choose slider” setting I left at “select”. This hid the breadcrumb and “home” title and used the short code for the actual slider display which is effectively responsive. Works on my iPhone too. : ) I hope this workaround doesn’t prove to have any issues down the road.

rsriram

rsriram Author Team

Hi!.,

Glad that you fixed the issue.

Let us know, if you find any issues in future.

Regards., DesignThemes Support.

eci-wp

eci-wp Purchased

How can I remove the title section and breadcrumbs from only the home page?

eci-wp

eci-wp Purchased

Nevermind the comment by trueimagism worked good: “Actually, I figured it out. I used the short code [rev_slider homepage] instead of using the form fields on the page “home”. This slider implementation seems to be fully responsive. Then to get rid of the breadcrumb and “home” page title I set the “show slider” setting to “yes” and the “choose slider” setting I left at “select”. This hid the breadcrumb and “home” title and used the short code for the actual slider display which is effectively responsive. Works on my iPhone too. : ) I hope this workaround doesn’t prove to have any issues down the road.”

rsriram

rsriram Author Team

Hi.,

Glad that you resolved the issue.

Let us know, if you find any issues in future.

Regards., DesignThemes Support.

I am trying to edit my website, but when I make changes on each page and select “update”, the page refreshes and no changes are made.

Thoughts?

rsriram

rsriram Author Team

Hi.,

Thank you for contacting us.

Kindly, Check if you have installed any cache plugins. If yes, just disable that plugin and check it.

Regards., DesignThemes Support.

There is a callout shortcode type 3 that has a button for “Buy Now” or “Donate Today”. How do I assign my PayPal html button code to that button?

rsriram

rsriram Author Team

Hi.,

Thank you for contacting us.

Change the link attribute in the below shortcode to the paypal page link, so that the buy now button will be redirected to that page.

[dt_sc_callout_box type="type3" title="Get the Heal DVD at 50% off" button_text="Buy Now" link="#" target="_blank" image="http://wedesignthemes.com/themes/dt-church/wp-content/uploads/2014/03/dvd.png"] 

Regards., DesignThemes Support.

Hi there. Why did you use for a church website Buddha name panel. This is the only reason I wouldn’t buy the theme.

rsriram

rsriram Author Team

Hi.,

Thank you for contacting us.

It is just a logo and there is option to replace the logo for that panel. You can change it as per your needs.

Regards., DesignThemes Support.

schrose

schrose Purchased

I too am having problems with this plugin: object(WP_Error)#641 (2) { [“errors:private”]=> array(1) { [“plugins_api_failed”]=> array(1) { [0]=> string(219) “An unexpected error occurred. Something may be wrong with WordPress.org or this server’s configuration. If you continue to have problems, please try the support forums.” } } [“error_data:private”]=> array(1) { [“plugins_api_failed”]=> string(2) “N;” } } Something went wrong with the plugin API.

Link (https://wordpress.org/plugins/appthemer-crowdfunding/) above gives me this Whoops!

We couldn’t find that plugin. Maybe you were looking for one of these?

rsriram

rsriram Author Team

Hi.,

Thank you for contacting us.

May be some issues on the plugin side. You can check that page little later.

Regards., DesignThemes Support.

Hello! My website is http://newfrontierchurch.net/ How do I remove login bar?

I want event list’s order is Descending on home page. But it doesn’t work. order=”DESC” is not right?

[dt_sc_upcoming_events_carousel limit=”2” order=”DESC” excerpt_length=”30” /]

Thank You!

rsriram

rsriram Author Team

Hi.,

Thank you for contacting us.

Kindly, confirm the purchase code, so that we can move forward.

Regards., DesignThemes Support.

6ddf9f8d-a648-415e-8a6f-ec9570c9367f Thank You

rsriram

rsriram Author Team

Hi.,

Thank you for confirming the purchase code.

1) Go to Dashboard > Settings > BuddyPress > Settings at the top un-check Show the Toolbar for logged out users. Also remove it from Dashboard > Users > Your Profile > Show Toolbar when viewing site (Uncheck it) > Save Changes.

2) We don’t have the option of order the dt_sc_upcoming_events_carousel shortcode. We will consider it in future updates. If you need you can customize the function dt_sc_upcoming_events_carousel in the file wp-content/plugins/designthemes-core-features/shortcodes/shortcodes.php line no: 592

Regards., DesignThemes Support.

Hi

I have added my posts to my home page using the dt shortcode so that anyone that lands on the homepage can see the latest news, however the grey image placeholders are showing and I would like to remove them please. I have done this previously on the blog (news) page itself and on the single posts once you click into them. But I can’t find what file needs amending to remove them from this method. I will leave them up for s time for you to see and the site is http://www.hurstgreenchurch.co.uk

I look forward to hearing from you.

rsriram

rsriram Author Team

Hi.,

Thank you for contacting us.

You can remove it from the file wp-content/plugins/designthemes-core-features/shortcodes/shortcodes.php in the function dt_sc_blog line no: 448

Regards., DesignThemes Support.

You guys are great, thank you, it worked perfectly.

rsriram

rsriram Author Team

Hi.,

Thanks :-) Let us know, if you find any issues in future..

Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!

Please visit this page to get a clear idea of rating a theme – http://themeforest.net/forums/thread/how-to-rate-a-file-template-download-it-now-/58963 . Hoping for a 5 star rating from your end :)

Regards., DesignThemes Support.

rsriram

rsriram Author Team

Dear Customers,

We will be on Holiday for Next 3 Days! Thank you Very Much for Understanding…Team will be back on Monday.

Regards., DesignThemes Support.

Hello, purchased and love this theme. I have a question. Where can I purchase the stock images. I am looking for the grassy background and the woman with arms open on the slide titled “Experience the Bliss”.

Thanks!

rsriram

rsriram Author Team

Hi.,

Thank you for contacting us.

We are collecting the image purchase links. Please contact us after 2 days, so that we can send you the purchase links.

Regards., DesignThemes Support.

thanks! ;)

Hi.,

Only few images we can find it. Other images are removed from shutterstock. Find the image urls in the text file.

https://www.dropbox.com/s/nzvhizj51zd8lbh/images-url.txt?dl=0

Regards., DesignThemes Support.

I just bought this theme and uploaded to server. That went good. Then it asked to install recommended plugins that came with the theme. I installed everyone it stated to. The crowd fund plug in failed. So i left that one alone. It stated other plugins installed and need to be activated. I activated the plugins and then my site crashed and gave me the below error:

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

I’m thinking it was one of the plugins because it worked fine before that. Any help would be greatly appreciated.

rsriram

rsriram Author Team

Hi.,

Thank you for contacting us.

Your PHP memory limit, execution time, upload size may be set too low. Please check that your server has following limits else contact your hosting support to do so.

max_execution_time -> 600 
memory_limit -> 128M
post_max_size -> 32M
upload_max_filesize -> 32M

If you receive ‘500 Internal Server Error’ then it may be because of any one of following reasons

Your web server may be configured incorrectly (ie configured with incorrect directives). You have to contact your hosting support to resolve this issue.

Your files may be corrupted while uploading it to your web server. Those files may be transferred successfully but it is unusable by server. If it is theme files upload it again and import demo content. If still you receive this error deactivate the plugins one by one to find the cause of error.

Note : You can verify your PHP configuration limits by installing a simple plugin found here. If you still cannot resolve the 500 error, talk with your web hosting support.

Regards., DesignThemes Support.

Awesome ! Thanks for the helpful advice. That worked perfect, but the plugin crowdfunding won’t install or activate. When I click install it states, “Something went wrong with the plugin API”

Hi.,

Then may it was an issue from the plugin side. Can you please try after some time and check it.

Regards., DesignThemes Support.

Hello again, We seem to be having a problem with the menu. When we go 3 levels down into the menu, (e.g Services > Individuals > Addictions) the menu selector starts to glitch up. I’ve attached a screenshot of it below: This doesn’t seem to happen on your demo. Any ideas on what’s causing this?

Hi!.,

Kindly, mail us your site credentials (WordPress & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!

Regards., DesignThemes Support.

Hi there, how do i remove the icons from the services shortcode page? http://wedesignthemes.com/themes/index.php?theme=heal (Services type1)

Hi.,

Just add this css code in Dashboard > Heal > Integration > Custom Css. Change the color as per your needs.

.dt-sc-ico-content .dt-sc-icon { display: none; }

Regards., DesignThemes Support.

UPCOMING EVENT ISSUE

There’s “Upcoming events” section on the homepage. But currently, it’s showing all the last 5 past events from few months ago.

How to set it so that it’s showing the “real” upcoming events? the events that have not yet started.

the code shows as follow:

[dt_sc_upcoming_events_carousel limit=”5” excerpt_length=”30”/]

Please advise.

thx

Hi.,

Open the file wp-content/plugins/designthemes-core-features/shortcodes/shortcodes.php and find this code ‘eventDisplay’=>’all’.You can find it in 2 places line no: 602 and 654. Change it to ‘eventDisplay’=>’upcoming’ and then check the events shortcode.

Regards., DesignThemes Support.

thanks so much for speedy replies to last issue. I am now having an issue on the team page where the text is overlapping with the images. I’ve looked for the element in the CSS file with no luck. http://www.fatherignatius.org.uk/trustees/

Hi.,

Go to Dashboard / heal(Bpanel) / Integration / And enable custom css option and add following code inside the text area of custom css section.

Css code:

.dt-sc-ico-content.type1 .dt-sc-ico-content-image { margin: 0; }
.dt-sc-ico-content.type1 .dt-sc-ico-content-body { margin-bottom: 40px; }

Regards., DesignThemes Support.

Perfect thanks so much!

rsriram

rsriram Author Team

Hi.,

Thanks :-) Let us know, if you find any issues in future..

Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!

Please visit this page to get a clear idea of rating a theme – http://themeforest.net/forums/thread/how-to-rate-a-file-template-download-it-now-/58963 . Hoping for a 5 star rating from your end :)

Regards., DesignThemes Support.

I have installed your theme and imported the dummy text, but it does not layout a dummy theme. There is no order to the menu buttons, all pages appear stacked at the top of the webpage and then there are no photos or sliders pulled over.

Thoughts?

Hi.,

1) Kindly, refer the attached screenshot.

Refer : https://www.dropbox.com/s/yprr5oev2oaxqg8/menu.png?dl=0

2) Slider won’t include while install dummy data. So you have to create slider and display that slider by using slider metabox.

Regards., DesignThemes Support.

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