215 comments found

Hi there, I updated to Wordpress 4.1. I followed all steps in the upgrade guide here: http://support.vamtam.com/support/solutions/articles/200952-how-to-update-a-vamtam-theme-and-the-bundled-plugins-

I filled in my purchase info and it validated and I refreshed the Update page many times, logged out of wordpress and logged back in. Cleared my browser cache but I am still not getting the option to upgrade the theme.

Is there anything else i can do to update the theme? (At this current moment I do not have access to the websites FTP information.) Thanks

vamtam
Hi,

thank you for choosing our theme!

I will need admin credentials to run some tests.

Please kindly submit your question as a ticket on our secure Help Desk so that our dedicated support team can further assist you.

Vamtam  Help Desk | | Solutions

Thanks so much!

Nikolay

xdissentionx

Thanks!

i opened a support ticket for this but still no response. please its urgent

I am using this code in the top bar and it displays peerfect as it should, when i place it in a widget it does not look the same.
<script type=”text/javascript”> function googleTranslateElementInit() { new google.translate.TranslateElement({pageLanguage: ‘en’, layout: google.translate.TranslateElement.InlineLayout.SIMPLE}, ‘google_translate_element’); } </script><script type=”text/javascript” src=”//translate.google.com/translate_a/element.js?cb=googleTranslateElementInit”></script> http://192.185.167.14/~ftravelc/?page_id=8002
vamtam

Hi, what is the ticket number?

Nikolay

  • The logo slider at the bottom is buggy. I have a better logo carousel I’d prefer to use if I purchased this theme. How easy ios it to switch this content?
  • Many of the images in the demo are not optimized for retina. Can you please optimize the theme?
  • Your comments icon is cut off on this page: Traumatology
vamtam

Thank you for your interest in Health Center!

1. The logo slider is actually Revolution Slider :), I would say the most stable out there. If you don’t like the animation you can change them to suit your taste.

2. Yes, indeed but is only our demo. We have 40- 50 images on each demo and we don’t buy the biggest image size as they are quite expensive.

Rest assured the theme supports Retina. WP Retina 2x plugin comes bundled with the theme.

3. Thank you for reporting this issue. It will be fixed in the upcoming update.

Regards: Nikolay

Hi,

Love the theme!

Is there any way of being able to customise the search option? I want to have a traditional search box but if thats not possible, on the search results, can we remove the date next to the page(s) that come up?

Thanks Joe

vamtam

Hi,

Please kindly submit your question as a ticket on our secure Help Desk so that our dedicated support team can further assist you.

Vamtam  Help Desk | | Solutions

Thanks so much!

Nikolay

Hi,

Is there anyway to make column’s background image to auto scale?

vamtam
Hi,

thank you for choosing our theme!

Please kindly submit your question as a ticket on our secure Help Desk so that our dedicated support team can further assist you.

Vamtam  Help Desk | | Solutions

Thanks so much!

Nikolay

Dear Nikolay,

I have a problem: i have no shop but still see the cart in my mobile device. How can I delete it?

Gr. Marko

vamtam

Hi Marko, deactivate the plugin WooCommerce and the cart will disappear.

Please next time kindly submit your question as a ticket on our secure Help Desk so that our dedicated support team can further assist you.

Vamtam  Help Desk | | Solutions

Thanks so much!

Nikolay

Markoning

Nikolay,

thanks for helping! Great! It works! Oke, next time I will do that.

Gr. Marko

Recent purchase – great theme! Only one problem! On my parallax home page, the images “jump” on initial page scroll. Even in your demo (if you “x” out the black header bar) the woman loads with her head into the menu bar, then when you scroll she drops down. How do I fix this?

vamtam
Hi, there is no black header bar here: http://health-center.vamtam.com/home-layouts/parallax/

I suppose Iam missing something?

Regards: NIkolay

hi tye infinite scroll is not working well with the menu what should i do it does scroll up and down effect

vamtam
Hi,

thank you for choosing our theme!

We would be happy to help you determine the cause for this issue. Please provide admin credentials.

Please kindly submit your question as a ticket on our secure Help Desk so that our dedicated support team can further assist you.

Vamtam  Help Desk | | Solutions

Thanks so much!

Nikolay

Hi I like your theme. I’m searching a theme for redo this web site www.mallorcamedicos.es. Do you thing that is posible to do it with your theme? I’m worried about the option for searching doctors, that you can see in home at right side. If you can help me. thanks.

vamtam

Thank you for your interest in Health Center! I think most of the things will be easily replicated. You will need custom coding for the search and filters.

Regards: NIkolay

siurell96

ok thanks. another question, “our doctors” can be more extended, with more information about them?

vamtam

Hi, yes you can create a separate page for each doctor and link to it.

Regards: Nikolay

There seems to be a bug with tabs in theme full text dont display for appointment form tabs Make and Appointment and other text not displaying neither icon

Default-user

Its only WP 4.01 tab/accordion title fix for WP 4.1 everything else seems to working great thanks already recommended 20+ person to get this great theme

Default-user

Ok soultion is simple add pre code and /code /pre at teh start and end of tab with a right > and left <arrows for code ofcourse plus make sure youa re using double quotes instead of any other sign

vamtam

Hi, thank you for your kind words. If you are running WordPress 4.1 / Health Center 9 and Vamtam push menu 2.03 or higher you shouldn’t have issue.

We conduct support through the Help Desk. Please open a ticket next time.

Regards: Nikolay

LBH2015 Purchased

Hi. I want to disable CSS Versioning. My Project Requires too many changes in all.css file which i had done and because of css versioning all were lost. Kindly guide me how to disable css versioning. Awaiting for your positive reply. Thank you.

vamtam

Hi, all.css is regenerated every time you make some changes in the theme’s options. You must not edit this file manually. You can use a Child Theme or the Custom CSS area in General Settings.

Best Regards: NIkolay Yordanov

Hi. How can I translate the plugin? I tried to use the software ‘poedit’ and save the health-center.pot file as a ’.po’, and the program created by itself the ’.mo’ file too.

I’ve translated some keys and then i tried to upload both to plugin languages directory(wp-content/themes/health-center/languages) but nothing occurs, just doesn’t work.

What can I do?

Thanks!!

vamtam
Hi,

thank you for choosing our theme!

Please kindly submit your question as a ticket on our secure Help Desk so that our dedicated support team can further assist you.

Vamtam  Help Desk | | Solutions

Thanks so much!

Nikolay

Hi, I want to purchase this theme but i want to implement Arabic language so my question is does this theme support RTL? also i want to change the color of the theme to violet can i do that?

Thank you.

vamtam

Thank you for your interest in Health Center! We don’t support RTL for the moment, sorry. Any color can be changed easily from the theme option panel.

Regards: Nikolay

Beatroom

Bummer… Are you going to support RTL in the upcoming updates at least? I can wait …

vamtam

Hi, we have plans to support RTL but this won’t happen before the end of the year. Sorry.

Regards: Nikolay

Hi, I’m interest in the theme but I have some questions. Is the appointments section working? If it is, how does it work?. Do you know if someone tried using it with the Appointments+ (link).

Your theme looks amazing but I’m worried cause my clients interest is the appointment part.

Hope you can help me. Thank you

Hi,

Love the theme….but its sooooo slow = 60.04s..here’s print screen..http://prntscr.com/6c3il5 ... does any of your customers reported about problem with the speed?

Thanks.

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