203 comments found

Hi there, I updated to Wordpress 4.1. I followed all steps in the upgrade guide here: http://support.vamtam.com/support/solutions/articles/200952-how-to-update-a-vamtam-theme-and-the-bundled-plugins-

I filled in my purchase info and it validated and I refreshed the Update page many times, logged out of wordpress and logged back in. Cleared my browser cache but I am still not getting the option to upgrade the theme.

Is there anything else i can do to update the theme? (At this current moment I do not have access to the websites FTP information.) Thanks

vamtam
Hi,

thank you for choosing our theme!

I will need admin credentials to run some tests.

Please kindly submit your question as a ticket on our secure Help Desk so that our dedicated support team can further assist you.

Vamtam  Help Desk | | Solutions

Thanks so much!

Nikolay

xdissentionx

Thanks!

i opened a support ticket for this but still no response. please its urgent

I am using this code in the top bar and it displays peerfect as it should, when i place it in a widget it does not look the same.
<script type=”text/javascript”> function googleTranslateElementInit() { new google.translate.TranslateElement({pageLanguage: ‘en’, layout: google.translate.TranslateElement.InlineLayout.SIMPLE}, ‘google_translate_element’); } </script><script type=”text/javascript” src=”//translate.google.com/translate_a/element.js?cb=googleTranslateElementInit”></script> http://192.185.167.14/~ftravelc/?page_id=8002
vamtam

Hi, what is the ticket number?

Nikolay

  • The logo slider at the bottom is buggy. I have a better logo carousel I’d prefer to use if I purchased this theme. How easy ios it to switch this content?
  • Many of the images in the demo are not optimized for retina. Can you please optimize the theme?
  • Your comments icon is cut off on this page: Traumatology
vamtam

Thank you for your interest in Health Center!

1. The logo slider is actually Revolution Slider :), I would say the most stable out there. If you don’t like the animation you can change them to suit your taste.

2. Yes, indeed but is only our demo. We have 40- 50 images on each demo and we don’t buy the biggest image size as they are quite expensive.

Rest assured the theme supports Retina. WP Retina 2x plugin comes bundled with the theme.

3. Thank you for reporting this issue. It will be fixed in the upcoming update.

Regards: Nikolay

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