238 comments found

Hi, I’d like to include a post with videos of youtube, but when i select in post type “video”, it show a textbox where i write the link, I paste the youtube link and write the post, but when i view the post in the webpage, it shows only the link and not the video in the window like the demo page in vamtam sample live preview of themeforest.

vamtam
Hi,

thank you for choosing our theme!

We would be happy to help you determine the cause for this issue. Please provide admin credentials.

Please kindly submit your question as a ticket on our secure Help Desk so that our dedicated support team can further assist you.

Vamtam  Help Desk | | Solutions

Thanks so much!

Nikolay

Hello,

Can you tell me please is your theme supports Polylang plugin or not? I have tried to install it, but I can not attach language switcher in main menu.

vamtam

Hi, the theme supports Polylang and there have been no issues reported so far. Can you please open a ticket and provide admin access to run some tests – support.vamtam.com

Thanks Nikolay

Hello! Thank you so much for this AMAZING theme! It is very flexible and easy to work with! Best builder ive ever used!

One quick question – I do not want my tabs to add #tab-1 to my URL, I want the URL to remain the same. I have tried editing tabs-accordion.js but had no luck.

Thanks for all your help!

vamtam
Hi,

thank you for choosing our theme!

Please kindly submit your question as a ticket on our secure Help Desk so that our dedicated support team can further assist you.

Vamtam  Help Desk | | Solutions

Thanks so much!

Nikolay

Hello!

I like it, well done.

Does it support RTL?

vamtam

Thank you for your interest in Health Center! We don’t support RTL at the moment but we may reconsider our decision in the future.

Regards: Nikolay

Default-user

Thanks for your reply.

Dear Nikolay,

my captcha code is not working in my contact form. Could you help me out?

Gr. Marko

vamtam
Hi,

thank you for choosing our theme!

We would be happy to help you determine the cause for this issue. Please provide admin credentials.

Please kindly submit your question as a ticket on our secure Help Desk so that our dedicated support team can further assist you.

Vamtam  Help Desk | | Solutions

Thanks so much!

Nikolay

gmh123x Purchased

Hi I have a proplem, My web constantly loading since I upgraded the theme. Please help me to fix that. Thx!!

This’s my web: http://www.anew.tw/ wp ver.4.1.1

vamtam

Hi there, you must update all the plugins as well. Vamtam push menu is 1.4 while the latest version is 2.5.

Check out this guide: http://support.vamtam.com/solution/categories/2296/folders/268518/articles/200952-how-to-update-a-vamtam-theme-and-the-bundled-plugins-

Regards: Nikolay

I’m using the accordion feature to load FAQs but I can’t seem to get the little orange triangles in the title bar to go away. Can you help with this please? Here’s a link to the page: http://bestchoicehh.com/faq/

vamtam
Hi,

thank you for choosing our theme!

We would be happy to help you determine the cause for this issue. Please provide admin credentials.

Please kindly submit your question as a ticket on our secure Help Desk so that our dedicated support team can further assist you.

Vamtam  Help Desk | | Solutions

Thanks so much!

Nikolay

Pre-sales question:

The appointment form on the homepage; Can it have a captcha field?

Looking forward to a reply urgently.

thanks,

vamtam

Thank you for your interest in Health Center! There are several plugins that add captcha to Contact Form 7 plugins so the answer is yes.

Regards: Nikolay

hello, please tell me why the 4 service blocks on the home page do not move up to show read more when mouse over, only when clicked http://192.185.167.14/~ftravelc/

thank you

vamtam

HI, they work. You have to clear your browser cache?

Regards: Nikolay

Default-user

yes I have its not working. only if you click it slides up. not on mouse over.

vamtam

Well, It must be cache. I checked on 3 PC’s and the service boxes open up on hover.

Please provide admin credentials.

Please kindly submit your question as a ticket on our secure Help Desk so that our dedicated support team can further assist you.

Vamtam  Help Desk | | Solutions

Thanks so much!

Nikolay

so once I upgraded all icons change.. please tell me how i change the top facebook icon to a square one to match the other icons http://192.185.167.14/~ftravelc/ thank you

vamtam
Hi,

Please provide admin credentials.

Please kindly submit your question as a ticket on our secure Help Desk so that our dedicated support team can further assist you.

Vamtam  Help Desk | | Solutions

Thanks so much!

Nikolay

tracy325 Purchased

Hi there I have purchased a theme of yours before and it was great. I’m looking at purchasing this theme but when I did a WCAG compliance check, this came up with over 100 errors. I see some of them have to do with header nesting and some are css styles. Are these easy fixes when I’m modifying the site and will you support me in fixing them? Thanks.

Default-user
tracy325 Purchased

Hi there I used this website to check: www.achecker.ca

Thanks,

Default-user
tracy325 Purchased

ps. I really love this theme so I am hoping you can offer support to get it to where it needs to be. Thanks again.

vamtam

Hi, most of these issue appear to be related to the demo content (missing alt attributes, etc) and not the theme itself, so you should generally be fine when you populate your site with your own content. If there are any issues left after you switch the content to yours and the theme is responsible for them – we’d be happy to fix those issue.

Hi guys! I was wondering if I could use your theme to build a doctors directory? filter by zone, specialist, etc?

cheers!

vamtam

Thank you for your interest in Health Center!

You may use it but you will need additional functionality that will need coding. You’d better use directory niche theme like this: http://themeforest.net/category/wordpress/corporate/directory-listings

Regards: Nikolay

Presale Question:

Your template looks very good. Is your template supports ninja forms or Gravity forms or formidable forms. I would like to create a patient registration form and would like to know whether this template supports or not? I really appreciate your response.

Thanks.

vamtam

Thank you for your interest in Health Center! The theme is tested with Contact Form 7 and Gravity Form.

Regards: Nikolay

artcreat Purchased

Hello. Please tell me how to make that page of the site you can zoom with your fingers? Which may be a setting in the admin panel? Sometimes I do some slider with the text and the text is too small for a mobile phone, and it is difficult to consider it. Thank you

vamtam

Thank you for choosing Health Center! The pinch works when I test with Google Nexus, Iphone 5 , 6. There is no particular setting.

Can you open a ticket and provide information about your Operating System and Browser version.

Regards: Nikolay

Default-user
artcreat Purchased

Sorry. Everything works fine. Probably my fingers curves))

Tell me please. PSD template attached to the page layouts?

vamtam

Thank you for your interest in Health Center! We don’t use Photoshop for design, hence we can only provide .sketch files.

Regards: Nikolay

Hi, is there this in html5???

thx

vamtam

Thank you for your interest in Health Center! It is an HTML5 theme. Regards: Nikolay

Default-user

thx, css3 and html5 is posibble edit in sublime text then? :(

vamtam

Hi, this is WordPress theme not an HTML template :)

Regards: Nikolay

Hello.

The theme is compatible with Wordpress 4.2? I can update the plataform?

Thanks.

vamtam

Hi, the latest version 10 of the theme is compatible with WordPress 4.2.

Best Regards: Nikolay

Hi,

for the appointment how to avoid spam?

vamtam

Thank you for your interest in Health Center! You can add captcha.

Regards: Nikolay

Default-user

is the form using contact7?

vamtam

Hi, yes we use CF7 for the forms in the demo. Regards: Nikolay

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