vamtam

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279 comments found.

Dear Support,

yesterday i have update the new theme version 11 in my site web… i have a problem with char code inside block in home page.

Check screenshot: http://postimg.org/image/ohnmli09r/

i have already remake new block column… the problem is persistent

can you help me?

thank you

Regards

i have fix…

problem is h3 span….........../span /h3

i remove the span /span

thank you

I am glad you figured that out. Please next time open a ticket here – support.vamtam.com

Regards: NIkolay

Hello, is the theme compatible with the following plugins? Child theme configurator, Duplicator, and Polylang?

Thank you for your interest in Health Center! Polylang should work. We haven’t tested the other two so I can’t guarantee they will work with the theme. What worth noting is that most of the popular plugins work with our themes and in case there is incompatibility issue we always check if the theme is at fault.

Regards: Nikolay

My Tabs, Carousel, Accordion and some other elements stopped functioning well immediately after my upgrade :( .... I NEED HELP ASAP

In addition, im currently using wordpress version 4.2.2.. i want to downgrade back to 4.2 now to see if it’s gonna resolve the issue .. (just trying, but please if there’s any other way, let me know as soon as possible)

I downgraded to 4.2 but problem is still same :(

Hi,

thank you for choosing our theme!

We would be happy to help you determine the cause for this issue. Please provide admin and ftp credentials.

Please kindly submit your question as a ticket on our secure Help Desk so that our dedicated support team can further assist you.

Vamtam  Help Desk | | Solutions

Thanks so much!

Nikolay

How do you put more than one button in the header like this site: http://myptsolutions.com – there is no help in the support website.

Hi,

thank you for choosing our theme!

Please kindly submit your question as a ticket on our secure Help Desk so that our dedicated support team can further assist you.

Vamtam  Help Desk | | Solutions

Thanks so much!

Nikolay

I imported dummy content… But how do I setup the Home Page like the Home + Appointment Form demo site?

Hi,

thank you for choosing our theme!

Please kindly submit your question as a ticket on our secure Help Desk so that our dedicated support team can further assist you.

Vamtam  Help Desk | | Solutions

Thanks so much!

Nikolay

Hi, before I buy this theme I want to ask if the appointment form can be customize? Like if I want to make an extra form drop down select doctors and drop down select branch. Is it possible? Thank you!

Thank you for your interest in Health Center! We utilize Contact Form 7, the most popular form builder for WordPress. If you are familiar with it you can do miracles.

Regards: Nikolay

Hi Do you have HTML version of this templete

Thank you for your interest in Health Center! We don’t make stand alone HTML versions. Sorry.

Regards: Nikolay

Hello we installed your theme but there is some issue in contact form 7, we are not able to import dummy data. kindly let us know how to fix it.

Hi,

thank you for choosing our theme!

We would be happy to help you determine the cause for this issue. Please provide admin credentials.

Please kindly submit your question as a ticket on our secure Help Desk so that our dedicated support team can further assist you.

Vamtam  Help Desk | | Solutions

Thanks so much!

Nikolay

guilhasn

guilhasn Purchased

Hi, After update Wordpress and the theme, some components doesn’t appear in page, but in responsive mode, all works fine. What could be the problem? Thanks

Hi,

thank you for choosing our theme!

We would be happy to help you determine the cause for this issue. Please provide admin credentials.

Please kindly submit your question as a ticket on our secure Help Desk so that our dedicated support team can further assist you.

Vamtam  Help Desk | | Solutions

Thanks so much!

Nikolay

hello, im interested, will you provide PSD? thanks

Thank you for your interest in Health Center! We don’t use Photoshop for design. We use Sketch and can only provide .sketch files.

Regards: Nikolay

Hi

Great theme!

I have a problem whereby sometimes pages just don’t load up and it crashes. I was wandering if you’ve experienced this before or know of a way to fix the problem?

Thanks

Hi,

thank you for choosing our theme!

It is not a common issue and I need to know what steps to take to break the page.

Please provide admin credentials.

Please kindly submit your question as a ticket on our secure Help Desk so that our dedicated support team can further assist you.

Vamtam  Help Desk | | Solutions

Thanks so much!

Nikolay

Hello there,

I’m considering purchasing this theme, but the Audio Post on the news and gallery listing pages appears to be broken. Is this something that can easily be addressed before I purchase the theme? To reproduce, view the site in Chrome and go to About Us -> News -> Blog Layout 1. Click “Load More” twice or until an Audio post appears.

The issue appears to be with the “mejs” plugin or JS library you’re using for your audio posts. Please advise as my client needs to have audio posts and this would be a deal-breaker for us. However, if this gets fixed, we’ll surely be purchasing this theme.

Thanks! - Dan

Thank you for your interest in Health Center Dan! This appears to be an issue with our theme demo’s configuration and the caching plugin not with the theme. We’re still investigating, but as far as we can see, this is not a bug in the theme.

Regards: Nikolay

Thanks! We will be purchasing, then. Please look out for a question in support from me regarding the Audio post layout.

Where is Make appointment booking installing? I no find appointment plugin?

Thank you for choosing Health Center! What is “Make appointment booking”. The theme doesn’t come with such a plugin?

I am sorry about the late reply but we don’t conduct support here.

You will get faster responses in the Help Desk: support.vamtam.com

Reagrds: Nikolay

pier0n

pier0n Purchased

Hello Vamtam! First of all great job on this theme. It’s beatiful! You mentioned in the previous comment that you can provide the .sketch file. Do you know where can I find it? Thanks for you help

Thank you for purchasing Health Center! Please open a ticket here: support.vamtam.com and we’ll send you a a link to download the files.

Regards NIkolay

hello,

how can we increase the height and width of the logo currently it shows it very small.

Thank you for choosing our theme! This guide will help you out: http://support.vamtam.com/solution/articles/193367-logo-size-in-health-center

Please next time open a ticket in our Help Desk: support.vamtam.com

Regards: NIkolay Totev

djed3002

djed3002 Purchased

Hi, i would to know if it’s possible to choose the full width mode for Google Maps section to add it in homepage. Thank you!

Thank you for choosing Health Center! You can have the full width map in the featured header area but not in the content.

Please next time open a ticket in the Help Desk: support.vamtam.com

Regards: Nikolay

Hi Vantam, we got a problem with some items in the sidebar. The first widget (Make an appointment and phone number) don’t shows up as the page load. It only shows up while scrolling the page. How can we correct this? Here is an example: http://www.cliniquealthea.com/pain-sports-injuries/?lang=en

Thank you for choosing Health Center! It seems that you’ve copy/pasted the element with animation attribute. Simply remove the animation of the element.

Please next time open a ticket in the Help Desk: http://health.support.vamtam.com/support/home

Regards: Nikolay

Regards

tw_lovely

tw_lovely Purchased

Hello, your theme is beautiful, thank you! questions: 1. How can i get rid of revolution slider on the footer’s back ground? I just want a plain colour 2. How can I have the footer 1/4 logo + 3/4 revolution slider above 4 widgets area like the ones on your sample page? My link: http://www.quantumhealingcenter.com.au/

Thank you so much in advance for your reply:)

Hi,

thank you for choosing our theme!

Please kindly submit your question as a ticket on our secure Help Desk so that our dedicated support team can further assist you.

Vamtam  Help Desk | | Solutions

Thanks so much!

Nikolay

Is there a plan to support RTL layout ?? We are interested in using this template, but this option is a must.

Thank you for your interest in Health Center! I am sorry but we don not yet support RTL.

Regards: NIkolay

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