57 comments found

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 2-3 years
XS22 Purchased

How to deactivate the slideshow on frontpage?

WebFactory

Hi, thank you for purchasing!

Use the video layout and delete all the content related to it. Please contact us via email for any further questions. We can’t provide support via comments.

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 1-2 years

Hi WebFactory, I like this theme i have few question. i am totally new in wordpress

1.i want to show Ads in home page is this possible. (remove this mesage and show adds)It is a long established fact that….. 2.Can i add Sidebar in home page.

thanks

WebFactory

Hi, thank you for taking an interest in our items!

1 – yes you can put any piece of HTML there. 2 – on homepage no, on other, inner pages yes

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
shrikebg Purchased

Hey there WebFactory and future buyers,

just wanted to say that this theme is great and so is the support. Finalizing the theme for a site of an IT company. A few more things to tune and then going online.

Thank you!

WebFactory

You’re welcome! Glad you like our items and that we’re able to provide assistance.

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years

I want to buy this template but I have a few questions.

1. I want to add the appointment form on the slideshow. Is this possible? 2. I also need a form when it’s responsive. Is this possible? 3. I saw in later posts that you aren’t fully WP SEO Yoast compatibile… that was 6 months ago… are you now compatible with WP SEO Yoast?

Thanks, Kristen

WebFactory

Hi, thank you for taking an interest in our items! Sorry for the delayed response.

1 – you can only add a button, but not the whole form 2 – form is not available on the smallest devices 3 – theme has its own SEO functions but works with Yoast’s SEO plugin with minor adjustements

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

I really like you theme, but i have a prepuschase question, does it support WPML?

WebFactory

Hi, thank you for taking an interest in our items!

Officially we don’t support any 3rd party plugins but as far as WPML goes we know clients who use for inner pages while having the front page in one language (not translated).

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years

Ok so my staff page isn’t working…is there a short code?

WebFactory

Staff page is available at /staff-members/ URL. There’s no shortcode.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello, I’m interested in purchasing this theme, are there instructions for using the theme? For example, if I wanted to upload it to my Wordpress exactly as is and change a few things, are there instructions for doing so?

WebFactory

Hi, thank you for taking an interest in our items!

Yes, demo data is available. With one click you can have a site that looks exactly as the demo and then change anything you need.

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
  • United States

Is there a way to change the time request from Military time to Standard time in the request a booking?

WebFactory

Hi, thank you for purchasing!

No, unfortunately not without modifying the code.

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years

Hello,

How can I remove the ‘appointment date’ and ‘appointment time’ from the appointment popup?

Can I also include a file uploader which allows users to include files to the message (which are also sent to my email)?

Thanks

WebFactory

Hi, thank you for purchasing!

We don’t provide support via comments – http://themeforest.net/item/health-point-responsive-wordpress-landing-page/2882340/support

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
marcoad Purchased

Hi WebFactory, I like this theme i have a question.

If I set a featured image for a single page, then the image does not appear.

Thanks

WebFactory

Hi, thank you for purchasing!

We don’t provide support via comments – http://themeforest.net/item/health-point-responsive-wordpress-landing-page/2882340/support

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Presales question : I cannot pop up “book an appointment” or “our location” with IE 11, using your demo. I can see the modal filter, but nothing else. It works with other browser. Is it due to you demo mode ? Thanks in advance for your answer B.

WebFactory

Hi, thank you for taking an interest in our items!

It’s an IE11 issue, because it works in all other browsers. We’ll have a look!

Default-user

Thanks, waiting to see it fixed before purchasing :)

Default-user

Pretty urgent answer needed, could you at least confirm that specifying legacy mode (<meta http-equiv=”x-ua-compatible” content=”IE=9”>) will let your template work with the 12% people using IE11 (netmarketshare.com) ?

WebFactory

Unfortunately that doesn’t solve all the issues. We’re working on a proper fix as fast as it’s possible.

Default-user

Obviously we have a very different understanding of the word “Fast” :) I am French, I probably did not get the meaning of your answer.

WebFactory

Unfortunately we can’t give any dates on when the fix is going to be available. Sorry.

WebFactory

Demo has been updated. Item update will be available for download within 48h.

Default-user

Tested, it works, purchased :) Thanks

WebFactory

You’re welcome. Thank you for purchasing!

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years

Cool waiting for your “as fast as possible fix” :):)

Default-user

Could I get some sort of time-frame for the IE11 fix ?

WebFactory

Demo has been updated. Item update will be available for download within 48h.

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years

@webfactory, would it be possible to know when it will be available? (next week, next month, ?) Thanks.

WebFactory

Demo has been updated. Item update will be available for download within 48h.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi, Great theme! I just have a couple of presale questions: 1) does the appointment form only show available appointments, or is it literally a calendar? 2) I noticed above that you mentioned that the form doesn’t work in small devices. Do you know if it works on phones? 3) I’m guessing it would be possible to add a blog feed onto the home page without too many problems? Many thanks Vicky

WebFactory

Hi, thank you for taking an interest in our items!

1 – it just shows a calendar 2 – we fixed the form but the parallax header that links to it is not the best choice for mobiles. if you use the video header for instance everything should be fine 3 – sure, you can use some 3rd party plugin

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I’m trying to use the complete list of icons that you link here: http://health-point-wp.webfactoryltd.com/shortcodes/

I added to the file header.php "<link ..." as explained in the first paragraph of this link: http://fortawesome.github.io/Font-Awesome/get-started/

Finally on my website, I enter eg [icon size = "normal"] fa-crosshairs [/ icon] But this does not work. It only works if I use <i class="fa fa-crosshairs"> </i> because your shortcode builds “font-icon-fa-crosshairs icon” instead of “fa-fa crosshairs” How I can fix it?

WebFactory

Hi, thank you for purchasing!

We don’t provide support via comments – http://themeforest.net/item/health-point-responsive-wordpress-landing-page/2882340/support

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi

Can I replace the booking button and description above it with an aweber contact form

WebFactory

Hi, thank you for taking an interest in our items!

Yes you can put any content in the slide, including Aweber form HTML.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Thank you for creating such a wonderful easy to use template. I have used it here http://b90.26d.myftpupload.com/ and I am facing issues with the appointment booking contact form.

Issue: I can fill out the form and successfully submit it but I do not receive a confirmation email as a client nor as a manager.

Please suggest some solution for this.

Thanks, Niranjan.

WebFactory

Hi, thank you for purchasing!

As more than clearly indicated on our support page – we don’t provide support via comments.

Default-user

Hi, Thanks for the reply.

I have already sent an email with an admin account created for the same. I mentioned the issue here as I did not receive any reply. Could you please check for the email I sent.

WebFactory

Please read our support rules.

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