33 comments found

how do i switch between showcase1 and showcasewide n vice versa! great theme by the way..

webunderdog

You simply need to go to the module manager and publish or unpublish the module you need to remove. You’ll have to assign them to the specific pages that you want them on as well. For example, if you want to use the showcase wide position, you need to unpublish the showcase1, showcase2-1,2,3, assign the showcase wide module to the home page.

sgnali Purchased

Hi, is your template ready for Joomla 3.2?

Thanks

webunderdog

Thank you for your interest. This theme is not ready for 3.2 (responsive) just yet. We are currently working on updates for our other themes. We anticipate that the update for HC+ will likely be around early Spring.

Quickstart is not work. It installed, but components and templates in admin panel is not displayed.

webunderdog

You must install using the English Sample Data Option. Delete the configuration.php from your server, re-upload the ‘installation’ folder from your quickstart file package to the root directory of your server. Navigate back to your domain. This will restart your installation process. At the end of the installation, select the English Default Sample Data option to place the content in the site. If you need further assistance, please send us a request on our support tab for the theme. ~ Thank You.

Default-user

Thank! all work perfect!

hi i know in the recent comments somebody asked this question already but i just want to clarify; in the website in themeforest they say that the template is compatible with joomla 3.2 and when i installed it or tried it gives me this error massage JInstaller: :Install: Cannot find XML setup file…. what does that mean?

thanks juan carpinteiro.

Default-user

hey i already got everything installed and running. now i have another problem, in the tab contact underneath the map (where it says Contact Us -HealthCare+) i tried locating the module that contains it but i cant find it. i also looked into the bj2 form but there isn’t such thing there. would you please help me ? i just need to get rid of it i dont need to replace it or anything

webunderdog

The map and contact info is a module in the ‘contenttop’ position. The form is a component and is attached to the menu item in your main menu. To get rid of the component on this page and still have the map and contact info, you would need to set the menu type to featured article and have no articles displayed or published as we have on the home page. If you need assistance, please email us through our profile page. http://themeforest.net/user/webunderdog

Default-user

thank you very much i appreciate it … grate template and design by the way

Exelente empresa, casi tengo todos sus trabajos, son de muy buen diseƱo, se instalan 100% solos, practicos y confiables.

Altamente recomendados.

mhmediamarketing

Excellent company, I have almost all of his works are very good design, 100% alone, practical and reliable are installed.

Highly recommended.

Pre-purchase question please; do you have a built in repeat prescription option, where customers can reorder their last prescription?

webunderdog

Thank you for your interest. There is not a pre-built prescription form included in this theme. This would be a bit too specific for our purposes. However, you could build your own form through the component which we built the ‘schedule appointment’ form.

Default-user

thank you for your reply, will that form hold user meta data, and allow repeat orders?

webunderdog

No, the form component is a simple responsive form extension. You will likely need a user account/login system to keep records and such. This is why most pharmacies use third party scripts to secure account information and refills.

EMCHK Purchased

I shown “Installation in Process” and cannot complete the installation. How to fix this problem.

webunderdog

Thank you for your purchase. This could be for a number of reasons, but is usually due to the server configurations. For the standard quickstart installation, please see this article under “Never-ending database installation” http://bit.ly/1gS5AcL. I might also recommend trying the Akeeba Backup installation as this method often solves many smaller server misconfigurations due to the .htaccess and php.ini files.

EMCHK Purchased

In Joomla control panel sown “Joomla 3.3.1 is available – update now”, Can I update it.

webunderdog

Yes, you can update the core files, but you will need to overwrite the bootstrap files once you have completed the upgrade. Our front-end template uses a previous version of bootstrap files for the layout than the newer version contained in Joomla 3.3+. These files are contained in you quickstart package in media > jui > css > all files and folders. After you have performed your upgrade, simply move the files in this location of the quickstart package to the same location on your live server to overwrite. ~Thank You

Hi and thank you for brilliant template design.

Clean install and discovered main navigation menu (mootools / DJ-Menu) does not work properly on Mac Safari 5.1.

http://www.acupunctureforme.co.uk/

Really buggy in performance is it does not display at all when you arrive on Home Page (appears momentarily then disapears entirely off screen) but then on other pages works fine. Very confusing and not entirely sure what to do as it works fine for other browsers and devices.

Can supply video screen grab if it helps.

KIndest regards,

Luis

Default-user

Hi issue resolved by purchasing responsive menu below: http://www.joomlaux.com/extensions/mega-menu/jux-mega-menu.html

Still a very big fan of healthcare template design work!

Kindest regards,

Luis

EMCHK Purchased

I need to upload two different google map but you have only one plug-in to place google map. How can I do?

Default-user
EMCHK Purchased

Thanks for your prompt reply. I only find one place to enter location of google map, where I can enter another data of 2nd google map. Or I need to upload one more plug in?

webunderdog

You only need to create a new custom HTML module or insert it into the article using the code above with a specific address. You can have multiple maps with this one extension.

Default-user
EMCHK Purchased

Thanks.

EMCHK Purchased

My Web Storage is provide MySQL 5.X. Is it OK for this template?

Default-user
EMCHK Purchased

Thanks. I successfully upload my database to web.

EMCHK Purchased

Please advise how to change the setting in the file – configuration.php, when I upload the file from localhost to Web Storage.

EMCHK Purchased

Please advise how to access my admin page in web. i.e. www.emchk.com.hk/administrator\ it shown Error displaying the error page: Application Instantiation Error

webunderdog

Please send us a message through the contact form on our profile page when you need assistance. You have multiple questions and we can answer them best directly through email. The error that you are receiving means that there is a problem with your configuration.php file and your database. They are not working together as they should. Check for any errors. It could be your username/password or MySQL/MySQLi, etc. I’ve also read that this may be a PHP configuration problem as well. If you’re trying to backup your demo website and move it to a live host, you have one of the best backup/restore extensions for Joomla already installed with our package – the Akeeba Backup component.

by
by
by
by
by
by