30 comments found

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 1-2 years

how do i switch between showcase1 and showcasewide n vice versa! great theme by the way..

webunderdog

You simply need to go to the module manager and publish or unpublish the module you need to remove. You’ll have to assign them to the specific pages that you want them on as well. For example, if you want to use the showcase wide position, you need to unpublish the showcase1, showcase2-1,2,3, assign the showcase wide module to the home page.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
sgnali Purchased

Hi, is your template ready for Joomla 3.2?

Thanks

webunderdog

Thank you for your interest. This theme is not ready for 3.2 (responsive) just yet. We are currently working on updates for our other themes. We anticipate that the update for HC+ will likely be around early Spring.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Quickstart is not work. It installed, but components and templates in admin panel is not displayed.

webunderdog

You must install using the English Sample Data Option. Delete the configuration.php from your server, re-upload the ‘installation’ folder from your quickstart file package to the root directory of your server. Navigate back to your domain. This will restart your installation process. At the end of the installation, select the English Default Sample Data option to place the content in the site. If you need further assistance, please send us a request on our support tab for the theme. ~ Thank You.

Default-user

Thank! all work perfect!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

hi i know in the recent comments somebody asked this question already but i just want to clarify; in the website in themeforest they say that the template is compatible with joomla 3.2 and when i installed it or tried it gives me this error massage JInstaller: :Install: Cannot find XML setup file…. what does that mean?

thanks juan carpinteiro.

webunderdog

Please make sure that you have the latest package downloaded. We only released the 3.2 version a short time ago. Be sure to read the help documentation for installation instructions and common problems. If you continue to have trouble after that, please send us more detailed information through our theme support page.

Default-user

hey i already got everything installed and running. now i have another problem, in the tab contact underneath the map (where it says Contact Us -HealthCare+) i tried locating the module that contains it but i cant find it. i also looked into the bj2 form but there isn’t such thing there. would you please help me ? i just need to get rid of it i dont need to replace it or anything

webunderdog

The map and contact info is a module in the ‘contenttop’ position. The form is a component and is attached to the menu item in your main menu. To get rid of the component on this page and still have the map and contact info, you would need to set the menu type to featured article and have no articles displayed or published as we have on the home page. If you need assistance, please email us through our profile page. http://themeforest.net/user/webunderdog

Default-user

thank you very much i appreciate it … grate template and design by the way

  • Argentina
  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Exelente empresa, casi tengo todos sus trabajos, son de muy buen diseƱo, se instalan 100% solos, practicos y confiables.

Altamente recomendados.

mhmediamarketing

Excellent company, I have almost all of his works are very good design, 100% alone, practical and reliable are installed.

Highly recommended.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • United Kingdom

Pre-purchase question please; do you have a built in repeat prescription option, where customers can reorder their last prescription?

webunderdog

Thank you for your interest. There is not a pre-built prescription form included in this theme. This would be a bit too specific for our purposes. However, you could build your own form through the component which we built the ‘schedule appointment’ form.

Default-user

thank you for your reply, will that form hold user meta data, and allow repeat orders?

webunderdog

No, the form component is a simple responsive form extension. You will likely need a user account/login system to keep records and such. This is why most pharmacies use third party scripts to secure account information and refills.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
EMCHK Purchased

I shown “Installation in Process” and cannot complete the installation. How to fix this problem.

webunderdog

Thank you for your purchase. This could be for a number of reasons, but is usually due to the server configurations. For the standard quickstart installation, please see this article under “Never-ending database installation” http://bit.ly/1gS5AcL. I might also recommend trying the Akeeba Backup installation as this method often solves many smaller server misconfigurations due to the .htaccess and php.ini files.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
EMCHK Purchased

In Joomla control panel sown “Joomla 3.3.1 is available – update now”, Can I update it.

webunderdog

Yes, you can update the core files, but you will need to overwrite the bootstrap files once you have completed the upgrade. Our front-end template uses a previous version of bootstrap files for the layout than the newer version contained in Joomla 3.3+. These files are contained in you quickstart package in media > jui > css > all files and folders. After you have performed your upgrade, simply move the files in this location of the quickstart package to the same location on your live server to overwrite. ~Thank You

  • Bought between 50 and 99 items
  • Has been a member for 6-7 years

Hi and thank you for brilliant template design.

Clean install and discovered main navigation menu (mootools / DJ-Menu) does not work properly on Mac Safari 5.1.

http://www.acupunctureforme.co.uk/

Really buggy in performance is it does not display at all when you arrive on Home Page (appears momentarily then disapears entirely off screen) but then on other pages works fine. Very confusing and not entirely sure what to do as it works fine for other browsers and devices.

Can supply video screen grab if it helps.

KIndest regards,

Luis

Default-user

Hi issue resolved by purchasing responsive menu below: http://www.joomlaux.com/extensions/mega-menu/jux-mega-menu.html

Still a very big fan of healthcare template design work!

Kindest regards,

Luis

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
EMCHK Purchased

I need to upload two different google map but you have only one plug-in to place google map. How can I do?

webunderdog

You can place individual maps by using certain parameters in the syntax. Please see the developer’s documentation for the complete list and options. http://tech.reumer.net/Google-Maps/Demo-Google-Maps-V3/styled-maps.html.

The code below will give you an individual example with a fixed width/height.
{mosmap address=’address’| zoom=’15’| zoomType=’Large’| zoomNew=’1’| mapType=’Hybrid’| showMaptype=’1’| overview=’1’| text=’ Home ‘}

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