279 comments found

can one have three columns on a home page or archive page and then have another archive page with four columns? There is only one setting in the theme options so I am guessing the answer is no

Thanks

alin-clamba
alin-clamba Author Team

Hello!

Sorry for the delayed response. No, you can’t achieve that, sorry.

Regards, Alin

In the demo page for pagination of Home page, the current page is highlighted.

When I paginate a post with <!-nextpage-> the pagination is done correctly but the current page is not highlighted in any way. Making it impossible to use.

Could you tell me what or where to adjust this? Thanks

pixelgrade

Hi,

Can you open a ticket on help.pixelgrade.com and provide us with an example URL of the post in question so we can investigate and help you faster?

Thanks, Vlad

dethfire Purchased

How do you alter the featured image size in single post. The images are really really huge.

pixelgrade

Hi,

Please open a ticket on help.pixelgrade.com and provide us with an example URL and also with more details on what you are trying to achieve. We will do our best to assist you.

Best regards, Vlad

STICKY HEADER

I opened a support ticket for this, but I then searched these comments and found quite a few others also writing that they either wanted to not have the header do its spring motion or have it behave better. Since any resolution I get won’t be available to others I am writing here to say it must be possible to disable this. My client is so unhappy with the way this behaves I may have to abandon this theme, which I quite like.

The sticky header is annoying to many. And confusing. And it doesn’t work – if I have an image or slider at the top of a post, the header springs down and covers the top of the image or slider or whatever. Yes if you carefully move the cursor to just the right place… But who wants to do that? I have tested this with people and most are like “What the **’s happening?”

I hope support can offer me a workaround (soon before it’s too late() but it would be good to share the response here for others.

Thanks. Other than this, it’s been a real pleasure working with this theme

pixelgrade

Hey and thanks for being our client!

If you want to disable the sticky header, please add this Custom CSS snippet in Theme Options – Custom Code – CSS:
.header--sticky .site-header__wrapper {
position: absolute !important;
}

Let me know how it works,
– George

Default-user

Works! Thank you!

teksuya Purchased

There is one bug that we suspect caused by the theme and unable to be fixed. The header sometimes block a part of the content when we scroll the page to from the bottom to top. Note that we aren’t able to produce this bug every single time, it occurs pretty randomly and haven’t found the trigger.

Refer to the video in URL below for detail : 1. Bug on Heap theme live demo http://youtu.be/cVZfRjFjBUQ 2. Bug on our website http://youtu.be/kTDOK4sfbx4

alin-clamba
alin-clamba Author Team

Hi! Thanks for noticing us about that. We’re already working on this and we’ll release an update soon, including the fix for this bug. Regards, Alin

Hello :)

Thank you for you job, this theme is amazing ! I want to know if it will be possible to have the number of shares in each article and a widget with the most shared posts. May be in the next upgrade if you can work on it !

Best Regards

alin-clamba
alin-clamba Author Team

Hi and thanks for your kind words!

To be honest we’re not planning right now to add such an option to the theme, but I think you could achieve what you need using a plugin. Or you can make a feature request and if there will be more customers considering this would be important, we’ll try to implement it.

Thanks,
Alin

For the different content types, I noticed even the image posts all say “Read More” on hover. Is there no different icon types based on the content or something?

Purchased the theme under my company account but haven’t updated since ~3 weeks ago if that matters.

alin-clamba
alin-clamba Author Team

Hi!

I should admit you have a point there :). At least for the moment, the theme doesn’t have other options for your question. But I recommend to make a feature request and if there will be more customers looking for something like this, we’ll consider it!

Thanks,
Alin

Hi there!

I followed this theme cause i wanted to buy it for my blog for a while. Now that the moment comes i have 2 questions before i’ll buy it:

1. How can i disable that “late loading” effect. I mean while you scroll, the page has a delay at scrolling. That effect is not for me and i would want to know if i can disable it and how. 2. Is it possible to disable also the sticky header?

Thanks! Your country fellow man :)

alin-clamba
alin-clamba Author Team

Salut Cristian! :)

Thanks for considering our theme. You can simply disable the scrolling effect you are talking about, we created an option for this in the theme options (enable/disable smooth scrolling). And yes, you can disable the sticky header too. There’s no option for this but I can help you with a custom css code.

Iti doresc un weekend frumos! ;-)

Multumesc, Alin

Hello, is it possible to make a dark theme with theme’s options or do I need to make my own CSS ? Is there a widget zone in footer ? Very nice theme.

alin-clamba
alin-clamba Author Team

Hey Li-An and thanks for considering our theme!

Heap doesn’t have an option like that but you can achieve it with some custom code, indeed. As for the footer, as you can see on our demo site, there’s a footer widget area.

Thanks, Alin

Default-user

Thanks for quick answer. I hesitate between different themes but I like very much the simplicity of this theme.

alin-clamba
alin-clamba Author Team

I’m glad to hear that! Thanks!

musecher Purchased

Help!!

How do I:

1) delete the comment part down in each page? 2) Can I setup a page that uses the blog template, meaning that the page shows where my recent posts are? I don’t want to just setup the recent posts as landing page, because if users navigate to other pages, they may get lost in the site 3) Can I hide the page title in the front-end? tks!

Cher

alin-clamba
alin-clamba Author Team

Hi and thanks for using our Heap theme!

  1. In order to disable the comments function in a page you can use a plugin like this one or you can check the Discussion option from Screen Options when you edit the page, then uncheck Allow comments on this page that appears under the text editor.
  2. Yes, you can do that by assigning what page to be your blog page from Settings > Reading.
  3. Yes you can. Just add this code in the Custom Css field from Theme Options > Custom Codes: .page__title { display: none !important;}

I hope I’ve been helpful! Alin

musecher Purchased

Help!!

How do I:

1) delete the comment part down in each page? 2) Can I setup a page that uses the blog template, meaning that the page shows where my recent posts are? I don’t want to just setup the recent posts as landing page, because if users navigate to other pages, they may get lost in the site 3) Can I hide the page title in the front-end? tks!

Cher

alin-clamba
alin-clamba Author Team

This is a duplicate comment, I’ve just answered to your question above. Thanks!

Hey—the customize links for things like color and header image no longer show up after I upgraded to the latest wordpress—- plz advise!

alin-clamba
alin-clamba Author Team

Hey! That’s an issue related to the latest WordPress update and we aware of it. Right now we’re working to fix it and then we’ll release an update. Thanks for understanding, Alin

marb7 Purchased

Hello! I sent the ticket yesterday #11660, but nobody answered me. I uploaded the Heap theme and got error, like “Fatal error: Class ‘WPGradeOptions’ not found in ../wp-content/themes/themeforest/heap/wpgrade-core/bootstrap.php on line 40” My website is not working now. How can I solve this problem?

alin-clamba
alin-clamba Author Team

Hi! As I can see you are already talking with a colleague. Please give him the chance to help you. Thanks, Alin

Logo uploader and all image uploaders on “Theme options > general > Branding” do not open pop up for upload option on my server. On my local host, it works fine. Any known issues with this ?

Default-user

It was because it needed the 4.1 update to wordpress.

alin-clamba
alin-clamba Author Team

Hi! So I understand this worked after upgrading to WP 4.1, right?

Does anyone else notice when you scroll down and then back to top, it has a slight overlap. The nav menu overlaps the content by an inch or 2.

alin-clamba
alin-clamba Author Team

Hi! This issue has been fixed and will be included in the next update. Stay tuned, we have some other small things to fix and will release the update. Thanks, Alin

I just purchased this theme and I am having the following issues.

1. In the demo on Theme Forest the nab bar is much narrower in height. Can you please tell me how to make this like the demo? I have added custom css in the child theme but that is the only changes I have made.

2. The Live Customizer is not working. All it lets me do is set the site title and menu placement. Can you fix this please?

3. Also how do I make the home page full width?

Hi, I can’t understand how to use the new version Live Customizer. I have acces to only 5 things : title, slogan, Main menu, footer menu and home. How to acces to typography settings, colors, sizes and spacings?!! Without acces to these categories I can’t work.

george-olaru
george-olaru Author Team

Hey Coadmaster!

You’re probably using the latest version of WordPress 4.1 which has some issues with the Live Customizer.

We just pushed an update (version 1.5.7) that should be approved soon – this one will solve the Live Customizer issues and you will more options into it (eg. typography, colors etc).

Regards,
George

We’re excited to announce that our theme is working GREAT and an UPDATE is now available!  :superbashfulcute: :superbashfulcute:

VERSION 1.5.7 (December 24th 2014)

Some new things that were improved:

  • Added WordPress 4.1 compatibility
  • Live Customizer UI Improvements
  • Added Print Stylesheet
  • Fixed Sub-Menu Item Carret
  • Fixed Header Scrolling Issue
View the full changelog and the roadmap hereEnjoy! 

*People that already bought this theme can download the update for FREE !

sinoun Purchased

I am having serious problems with this theme. I am still getting all sorts of errors even though I have all plugins deactivated. This is a really big problem that is hindering me from working on a site and it’s really embarrassing to my client. I have responded to the ticket that is open. I hope someone can help ASAP! Thanks!

pixelgrade

Hi,

Please open a ticket on help.pixelgrade.com and provide us with WP admin and ftp access so we can investigate what is going on.

Best regards, Vlad

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