187 comments found

  • Exclusive Author
  • Has been a member for 2-3 years
  • Brazil
  • Bought between 50 and 99 items

Hi, How do I hide the menu when I do the scrolling of the page

thanks.

pixelgrade

Hi. Right now we don’t have an option for this.

lucasfernandes
In your theme sample the menu to hide yourself. In my theme it does not. I did and scrolling the menu was hidden. (see photo) http://awesomescreenshot.com/0282w81ldd
pixelgrade

Hey again Lucas,

Please open a ticket on our HelpDesk. Also make sure you have the latest version of theme and no plugins that could conflict with it.

Regards, George

lucasfernandes

ok thanks

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
jscupa Purchased

When you hover over a post on the homepage it shows a light gray outline. How can I show this outline all the time? For each post on the homepage?

Thanks

pixelgrade

Hi. For this you need to add this custom CSS to Theme Options > Custom Code > Custom CSS:

@media only screen and (min-width: 900px) {
.article-archive--masonry:before, .article-archive--masonry:hover:before {
top: -10px;
right: -10px;
bottom: -10px;
left: -10px;
opacity: 1;
}
}
  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
jscupa Purchased

Last Question

If I want to hide a div or object in responsive mode, is there a class I can add? Or CSS? What is it?

pixelgrade

Hi. You will need to use media queries to target the responsive mode like this:

@media screen and (max-width: 899px) and (min-width: 481px) {
your CSS rules here
}
  • Bought between 100 and 499 items
  • Has been a member for 3-4 years

Hello,

Do you guarantee to keep the theme updated for future versions of WordPress? Typically how long does it take to update for new versions. This is a really important factor for me in purchasing themes now, as I have been burned by other themes that are great, but fail to update. Look forward to your response.

Thanks, Shawn

pixelgrade

Hi. We strive to keep all of our themes up to date and in working condition because we like our customers happy :)

Default-user

Sounds good… I’m going to go ahead and purchase. After looking through the comments, it looks like you offer great support!

pixelgrade

Cool – cheers :) If you have any questions don’t hesitate to get to us through our helpdesk: http://help.pixelgrade.com Best

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, I’m trying to make a full-width header, of about 1500×300px, but so far I can only seem to make the header height to be 125px. How do I change this? Thanks, Megan

pixelgrade

Hi. Please open a ticket on help.pixelgrade.com and provide us with more details (url) and WordPress admin access so we can help you faster. Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • India

Hi,

How to setup Prev / Next option on post page? Like if you are on a post in the right sidebar it shows read prev or next post.

Secondly, If I want to have a Facebook comment box instead of typical wp comment system, How to config that.

Also If I wan’t to have small different Icon’s for each category (.ie cricket, tennis etc) can it be possible, If yes please let me know how.

Thanks in advance!

pixelgrade

Hi. About all of these require some custom coding so we recommend you hire a developer to do these for you. The Facebook comments can be handles through plugins like: http://wordpress.org/plugins/facebook/

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • Sold between 100 and 1 000 dollars
  • United States

Hi, nice theme!

I’m interested but I have a few questions.

I have a few questions. I see that the default post grid has three columns. How many columns can be set? I was hoping 4 or even 5.

Can it handle self hosted audio(MP3) that can play directly from the front page?

Also is this theme compatible with BuddyPress? It would be great for a community concept sorta like pinterest :)

Thanks for your time

pixelgrade

Hi. Thank you for considering our theme. You can set a different number of columns depending on the size of the screen from our Theme Options (up to 6 for large screens). WordPress supports by default to embed self hosted mp3 files into posts, so you are good here. No BuddyPress support unfortunately.

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years

Hi,

Good day!

I tried to reach you on helpdesk but have not heard a response.

The theme options doesn’t work for me. I have the updated theme 1.3.0 and the updated WP and that’s the only thing I have installed.

I can’t upload a logo nor remove the favicon… can’t do anything with the theme options and I’m already planning to ask for a refund on this.

Please get back to me on what’s going on with the product.

pixelgrade

Hi. Please provide us with WordPress admin access through the helpdesk ticket and we will discuss there.

  • Has been a member for 0-1 years

Hello.

I what to buy this theme but i have a problem, i try to deposit 60$ via Skrill but everytime when i finish the payment form it appears this message ” We were unable to complete the payment. ” What i do wrong ??

Tnx :)

pixelgrade

Hi. I am sorry to hear this, but we as authors don’t handle any of the financial aspects. That is Envato’s job and you need to open a support ticket with them at: http://support.envato.com/

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
rudrasa Purchased

Want to create a custom 404 error page, tried in child theme as well as in main theme. But header is not displaying and gif animations are playing at background,only sidebar is displaying.how to create or change 404 page in Heap.

pixelgrade

Have you tried changing the file 404.php in the theme?

Default-user
rudrasa Purchased

Yes tried, but get_header() ,get_footer () functions doesn’t calls header and footer.Also gifs are playing at background even though code changed

pixelgrade

Hi. Ok please open a ticket on help.pixelgrade.com and e will talk more there so we don’t overcrowd things here with technicalities. Thanks

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Indonesia

Can I change/ set the background color for the theme with black?

pixelgrade

Hi. You can change the background color of both the content and the surrounding empty space. You can also change the text and headings color so they match your background.

dedy76

What about ad placement? Can I put Google Adsense inside the post, above title/ post, middle or below the post?

pixelgrade

For this we recommend a dedicated plugin available on WordPress.org. We focused our theme on the capabilities that should lie within a theme and left the functionality that is already out there to be handled by those plugins that do a far better job.

  • Envato Studio (Microlancer) Beta Tester
  • Grew a moustache for the Envato Movember competition
  • Europe
  • Exclusive Author
  • Has been a member for 4-5 years
  • Referred more than 2000 users
  • Bought between 100 and 499 items
  • Sold between 1 000 and 5 000 dollars
krafti Purchased

after autoupdate to newest version 1.4.0 the heap theme options don’t work.

Whoops! The page you’re looking for could have been deleted or never have existed

pixelgrade

Hi. Please open a ticket on help.pixelgrade.com and provide us with WordPress admin access so we can investigate.

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

After update, Theme options now not working. Your site is under construction so I can’t see the support links. Please release fix, there is an issue here.

I am getting the same error as person above!

Thank you

pixelgrade

Hi. The support link is in the Heap description and it’s help.pixelgrade.com. The same, provide us with admin access and FTP. Thanks

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years

Love this theme! (And pardon that it’s my first WP theme after doing dozens of HTML / CSS sites).

How can make it so that HOME page looks like the Blog page but with the sidebar enabled? Right now it is “blank.”

http://www.peachesandpeonies.com/home/
pixelgrade

Hi. If you want it like in our demo, you simply go to Settings > Reading and select Front Page Displays > Your latest posts. You don’t need a page for that. Actually I see you already have this setup since http://www.peachesandpeonies.com/ shows posts. If you on the other hand want your blog to reside in a different page, like home, then you will need to go to the same Settings > Reading and set Front Page Displays > A Static Page, and for the Posts Page select your page (Home) but you will also need to have another page for the Frontpage.

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years

Hi, I need your help. After I update the theme. the post slider in gallery style doesnot work.

pixelgrade

Hi. Please open a ticket on help.pixelgrade.com and provide us with WordPress admin access so we can investigate. Thanks

  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Most Wanted Bounty Winner
  • Europe
  • Referred between 50 and 99 users
  • Exclusive Author
  • Bought between 10 and 49 items
+1 more

We’re excited to announce that our theme is working GREAT and an UPDATE is now available!  :superbashfulcute: :superbashfulcute:

VERSION 1.4.1 (June 11th 2014)

Some new features that were added:

  • Added new options for Navigation Bar:
    • Place menu navigation bar above the logo area
    • Hide/show menu navigation bar on scroll
    • Show menu navigation separator (dots)
    • Hide/show menu navigation border
  • Added RTL support
  • Improved blog masonry layout performance (sliders)
  • Fixed translation issues
View the full changelog hereEnjoy! 

*People that already bought this theme can download the update for FREE !

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

are you contemplating a mega menu sometime soon …

pixelgrade

Unfortunately not – the style for this theme is not suitable for a mega menu. Sorry about this

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years
  • Referred between 1 and 9 users

Hey quick question. I am thinking really hard about buying this theme. What options do you have for ads apart from the sidebar? Do you have options for header/footer?

pixelgrade

Hey Ammalgam! We’re not having a specific option in admin panel where you can paste the ads code snippet but you can easily go to theme files and place the code. We’ve seen many clients using HEAP and customize to place ads in the header (here is one example http://bit.ly/1nwEaiX ). Cheers

Default-user

Thanks… I assume those ads will not be responsive?

pixelgrade

In case you’re using Google Adsense – all you need to do is to follow the Google Adsense article about responsive adsense units: http://bit.ly/1bvCnFM

Default-user

Cool. Thanks.

pixelgrade

Your welcome! Cheers

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
leemarr Purchased

i’d like not have the header displayed …

i only want to see the nav bar …

i tried this custom code: flexbox {display: none;}

but that didn’t work work out …

can you help me on this one …

thanx

pixelgrade

Please open a ticket on our helpdesk and we will try to help you: http://help.pixelgrade.com

Default-user
leemarr Purchased

opened ticket

pixelgrade

We will help you out there. Regards

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
leemarr Purchased

the demo shows related posts but i can’t find the related posts option …

what’s the story here …

thanx

pixelgrade

Please refer to this article http://bit.ly/UtnAak

In order to offer a better support and keep track of the issues, for further questions, please use our HelpDesk

Regards, George

pixelgrade

Hi. The related posts functionality is handled by the free YARPP plugin. Please see this article for more info: http://bit.ly/1odkRyE

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