Hi, the link “add portfolio gallery” doesn’t work anymore. Now I’m not able to add new photos in my portfoilios neither in new nor in old ones. How can I fix it?
I’ve alredy tried to upload again the theme via FTP but nothing has changed.
Hi, please create a support ticket by following this link http://megatheme.ticksy.com/ and provide us your URL, username and password for your site and we will take a look.
Menu is shown on mobile device but categories are hidden. How can I make the categories visible?
Hi, please create a support ticket by following this link http://megatheme.ticksy.com/ and provide us your URL and we will take a look.
a few days ago I´ve created a support ticket. It would be great if you reply asap..
Hi, we will reply ASAP!
i want to know how to change the font size of the menu text please. also if there is a way to center it with the logo.
How can I align the portfolio filter with the logo?
My company’s website http://farinelliconstruction.com/about-us/
has a white gap below the menu.. it was cutting off most of the words but i played around with the padding and it helped a little. You can also see it on the contact us page when it cuts off the map.
Any ideas how to get rid of it?
Hi, please create a support ticket by following this link http://megatheme.ticksy.com/ and we will take a look.
I am yet to purchase this theme but I really need (something like) it for a client that needs a grid like home page. He wants the grids to be the navigation. So my questions are:
1. On the home page with the grid images, can I choose not to have the header and footer displayed?
2. On the same home page, can I not have those overlay of texts? I just would like to have the grids (image) clickable so they link to their specific pages?
3. Can I have a grid as small as 50px by 50px and it would still work well? and fit with custom CSS styling?
I need the theme to be as flexible as possible, especially for the home page.
Hi, it may well be possible with some modification but it’s not something which is available out of the box I’m afraid.
main menu is hidden on mobile devices although the option for mobile menu is activated under Appearance > Menu..
I bought “Heat” template for my web and
i will want to ?add an multilingual option.
Question : I don’t not if is possible with this template wordpress.
If we can which add-on advised we is a best ?
Thank you advance
Mail : firstname.lastname@example.org
web : www.nyanpereira.fr
Hi, try https://wordpress.org/plugins/loco-translate/ Loco Translate plugin to translate the theme.
I have a PRE SALE QUESTION.
is it possible to display the images within the grid with some margins/paddings to separate one from eachother?
Hello, it’s not something which is available out of the box I’m afraid but check out our Skylab theme http://themeforest.net/item/skylab-portfolio-photography-wordpress-theme/4740718
How do I change the thumbnail size, currently they are closer to 4:3 and we have 16:9 images if I scaled them down they would be 360×202, is this in functions or in the CSS or both?
I want to clarify I mean portfolio thumbnails, I didn’t see it in functions
Hi, please create a support ticket by following this link http://megatheme.ticksy.com/
Does your Video Gallery page (http://demo.megathe.me/heat/video/) have the capability to add category filtering like the home page (http://demo.megathe.me/heat/) such as clicking on “Advertising” or “Digital Art” and then they reorder with that cool animation effect. My client has all videos to show and does not want the user to go to another page and then have to click Back to choose another video. The Lightbox effect on the Video Gallery page is perfect but I don’t see the categories.
Hi, it’s not something which is included as an option.
I am very disappointed by the support quality of this author! It takes ages to get an answer, and when it arrives it tends to be superficial if not outright arrogant. Not recommended.
Hi, can you post your ticket URL?
No. I got an email 3 weeks ago titled “MegaTheme: Ticket Comment from Anton”, I think I started the ticket at least one week earlier. I replied to (and criticized the content quality of) this email immediately with no answer since then.
Looks I did not get a reply from you in some reason. Can you please create a new ticket at https://megatheme.ticksy.com/ ?
Please could we embed HTML5 or swf file to the location as this screenshot? http://screencast.com/t/n8lfRPLVb85
I’d like to use this theme for 360×180 panorama as this site http://www.360cities.net/
Hello, we would suggest to ask if Visual Composer that is included in the package supports this here http://codecanyon.net/item/visual-composer-page-builder-for-wordpress/242431/comments
This Theme is great and if you would like to use my site as a sample to show how well WPML works with your Theme, feel free to add it to your page. Also, hope you will update it and add some cool new features soon. I would love to see new things. Anyway, great Job on the Theme. http://models.lincolnstudios.co.jp
Hi, anyone from the support can reply to the tickets I have submitted?
Quality of support is not very good!
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