HelpGuru is a premium Self-Service Support Knowledge Base theme for WordPress
Create a premium Knowledge Base or solution to allow your customers and clients to help themselves, HelpGuru has the features you need, complemented by a clean, functional and responsive design.
Featuring a host of new features, HelpGuru comes packaged with Heroic Knowledge Base, the most powerful Knowledge Base plugin for WordPress.
Using HelpGuru you can:
- Create a branded Knowledge Base
- Increase customer loyalty and reduce support time
- Enable customers to help themselves
- Reduce support ticket volume and repetitive questions
- Provide a community based support system and reward valuable contributors
- Offer 24/7 access to support topics and answers
- Allow customers to vote on article helpfulness
- Gain SEO and brand visibility benefits from using online support
- Benefit from the power and flexibility of a WordPress powered site
From the authors of the #1 Knowledge Base and support themes on ThemeForest comes the brand new standard in self-service knowledge based customer support.
- Enhanced live customizer support – control colors and text
- Retina Icon Fonts
- Translation ready po/mo files included
- Child theme included and customization ready
- Heroic support from an Elite Author author
- Well documented
- HTML5 and CSS3 support
We provide one to one email support for our customers. Simply sign up on our site to submit your support request: Hero Themes
Stay Up To Date
v1.4.3 - August 18, 2015 - Fixed bug for incorrect sub category article count v1.4.2 - July 28, 2015 - Updated language files - Heroic Knowledge Base - Updated to 220.127.116.11 v1.4.1 - July 21, 2015 - Heroic Knowledge Base - Updated to 2.0.6 - Various bug fixed & improvements v1.4.0 - July 9, 2015 - Heroic Knowledge Base - Updated to 2.0.4 - Updated template structure for Heroic Knowledge Base - Various bug fixed & improvements v1.3.4 - Fixed bug when Heroic Knowledge Base wasn't active v1.3.3 - Fixed bug with comment form producing PHP error v1.3.2 Security update v1.3.1 Security update v1.3.0 - Heroic Knowledge Base - Updated to 1.4.4 - HKB Voting - Updated to 1.3 - Added WP 4.1 title tag support - Fixed issue with customizer defaults not being present on some installs - Fixed localization bugs - Fixes for child theme compatibility - Various bug fixed & improvements v1.2.0 - Improved live search styling - Knowledge Base Video Post Format Added - Extended Customizer Controls -- Sidebar Position Customizer Control (Blog/KB/Forum) -- Fixed/Full Width Layouts Added -- Custom CSS - New Knowledge Base options added -- New option to use custom icons for Knowledge Base categories -- Articles per category -- Better support for nested categories - Responsive Improvements - Various bug fixed & improvements v1.1.0 - WPML compatibility Added! - Knowledge Base - Nested categories can be displayed on the knowledge base archive (configurable) - Knowledge Base - Widget options & styles updated - Related articles - now includes rating - Live Search - Now includes rating, views & comment count (configurable) - Knowledge Base - New options for ordering articles (date, modified, views & popularity) - Knowledge Base - Categories can now have custom icons - Various bug fixed & improvements v1.0.0 - Theme release