HelpGuru - A Self-Service Knowledge Base WordPress Theme

HelpGuru - A Self-Service Knowledge Base WordPress Theme

HelpGuru is a premium Self-Service Support Knowledge Base theme for WordPress

Create a premium Knowledge Base or solution to allow your customers and clients to help themselves, HelpGuru has the features you need, complemented by a clean, functional and responsive design.

Featuring a host of new features, HelpGuru comes packaged with Heroic Knowledge Base, the most powerful Knowledge Base plugin for WordPress.

Using HelpGuru you can:
  • Create a branded Knowledge Base
  • Increase customer loyalty and reduce support time
  • Enable customers to help themselves
  • Reduce support ticket volume and repetitive questions
  • Provide a community based support system and reward valuable contributors
  • Offer 24/7 access to support topics and answers
  • Allow customers to vote on article helpfulness
  • Gain SEO and brand visibility benefits from using online support
  • Benefit from the power and flexibility of a WordPress powered site
Key Features:

From the authors of the #1 Knowledge Base and support themes on ThemeForest comes the brand new standard in self-service knowledge based customer support.

  • Enhanced live customizer support – control colors and text
  • Retina Icon Fonts
  • Translation ready po/mo files included
  • Child theme included and customization ready
  • Heroic support from an Elite Author author
  • Well documented
  • HTML5 and CSS3 support

Need Support?

We provide one to one email support for our customers. Simply sign up on our site to submit your support request: Hero Themes

Stay Up To Date

Update Log

v1.4.4 - September 2, 2015
- Custom article ordering
- Easier plugin activation/install
- General bug fixes
v1.4.3 - August 18, 2015
- Fixed bug for incorrect sub category article count
v1.4.2 - July 28, 2015
- Updated language files
- Heroic Knowledge Base  - Updated to
v1.4.1 - July 21, 2015
- Heroic Knowledge Base  - Updated to 2.0.6
- Various bug fixed & improvements
v1.4.0 - July 9, 2015
- Heroic Knowledge Base  - Updated to 2.0.4
- Updated template structure for Heroic Knowledge Base
- Various bug fixed & improvements
- Fixed bug when Heroic Knowledge Base wasn't active
- Fixed bug with comment form producing PHP error
Security update
Security update
- Heroic Knowledge Base  - Updated to 1.4.4
- HKB Voting - Updated to 1.3
- Added WP 4.1 title tag support
- Fixed issue with customizer defaults not being present on some installs
- Fixed localization bugs
- Fixes for child theme compatibility
- Various bug fixed & improvements
- Improved live search styling
- Knowledge Base Video Post Format Added
- Extended Customizer Controls
-- Sidebar Position Customizer Control (Blog/KB/Forum)
-- Fixed/Full Width Layouts Added
-- Custom CSS
- New Knowledge Base options added
-- New option to use custom icons for Knowledge Base categories
-- Articles per category
-- Better support for nested categories
- Responsive Improvements
- Various bug fixed & improvements
- WPML compatibility Added!
- Knowledge Base - Nested categories can be displayed on the knowledge base archive (configurable)
- Knowledge Base - Widget options & styles updated
- Related articles - now includes rating
- Live Search - Now includes rating, views & comment count (configurable)
- Knowledge Base - New options for ordering articles (date, modified, views & popularity)
- Knowledge Base - Categories can now have custom icons
- Various bug fixed & improvements
- Theme release