54 comments found

I really like the theme and i am planning to purchase this theme for my new company website ( https:facebook.com/webvice ). But i wanted to know if the demo xml issue has been fixed and the theme is working fine and is flawless.

webvice Purchased

Hey the demo xml didnt worked for me either can you please fix it and respond back?

MattiaViviani

You got the reply via email. Please use just the email-way to get in touch, so I don’t have to reply twice to the same question. Thanks :)

Default-user
webvice Purchased

Well i did not get reply here so i had to message at two places thanks :)

webvice Purchased

I guess it was a bad desicion to buy this theme i will have to buy another theme now as this one is useless for me as nothing is working properly.

MattiaViviani

Thank you. You are complain because of the demo XML file, which is a thing about wp, not about the theme. It’s working fine for me and others. And, the fact you purchased the theme doesn’t mean I have to send you the entire uploads folder. As I told you via email I wish I can help more about this but I have no control on the demo file, is generated by wp and the theme has nothing to do with it. Demo file is an add on, you don’t need it to use the theme, whic is simply fine. Thank you!

I have created a portfolio/projects, but I can’t work out how to get the portfolio into main menu… how do I do this please?

MattiaViviani

You got the reply via email ;)

Hi, I am also interested in purchasing your theme. But the demo xml import is important for me. Has this been fixed? Will I be able to import the demo file included, or is there still an issue with the WP compatibility? Thanks

MattiaViviani

As already said the wp importer is not part of the theme, is about wp and the new XML file is ok. Now, support works via contact form only! Please, Read. Send an email with your data and I’ll try to help you out, but it’s about WP, the theme has nothing to do with, once for all, the demo XML file is not a theme feature! And the file updated is ok, other user confirmed that the new one is loaded properly! Be sure you are running version 1.0.1. Please, support via email.

Default-user

this was asked above specifically for this reason! you wrote that the update was there for the xml import. i would like a refund for the theme. i only bought it after you said the update was now available! see above. please let me know about the refund. i will also write to envato about this.

MattiaViviani

Yes, the update was available and the users who tested the xml confirmed that it was ok. I don’t know how to say anymore that importer is a wp feature and not a theme feature. Anyway, for the last time, support works via contact form only! If you follow support as asked I will try to help you doing the import myself, otherwise I can’t answer here anymore. Thank you.

PS: Authors have no control on refund on sales. Please read how to ask for support. Message board is not used for it. And, anyway, it’s really absurd ask for a refund because a file that’s not part of a theme but a wp feature. If you wish to get in touch with envato support you may do that. BUT, whay don’t you just ask for support in the proper way and let me check. It would be easier not?

Best Regards

Very nice theme! Question: Can the gallery items be Vimeo videos that open in lightbox instead of separate page? And the same question goes for your Fency and Stand themes, also very cool. Is Vimeo lightbox from gallery possible in any of these 3 themes? Thanks!

Very nice theme! Question: Can the gallery items be Vimeo videos that open in lightbox instead of separate page? And the same question goes for your Fency and Stand themes, also very cool. Is Vimeo lightbox from gallery possible in any of these 3 themes? Thanks!

imnaka Purchased

OH NO…. is css bug? :crying:

WP version: 3.8.1

Default-user
imnaka Purchased

used in WrodPress 3.7 is correct .. maybe you need fix this problem in WordPress 3.8

MattiaViviani

I said: “support works via contact form only”...

http://cl.ly/image/0B1k3T0L122B Is not so hard…

Theme is fine, it doesn’t comes with an issue like that, nothing to fix, it’s fine is both versions. There are no others users that comes with a problem like this. I told you to check your installation.

If you need support, please, again, ask for it in the proper way. I don’t answer to support request via message board. I will not answer here anymore.

Thank You.

Default-user
imnaka Purchased

Sorry!

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Thank you.

Best Regards

Does hello Turkish character support?

Hello, I am not a programmer and it is essential that runs the demo xml, because I can not fix. I am using wordpress (3.8.1) and WP Importer (0.6.1). Please could you help me?

Is it possible to add social media sharing to the images used in the image gallery and posts so users can post straight to Facebook, Twitter...etc?

Hi!

Demo page refuses to load on latest Safari/latest Mavericks/IMac

Johan

MattiaViviani

Hello Joan, try again, maybe is just a temporary server down, I use Mac, Mavericks, Safari and it’s loading like a charm :) There’s nothing related to the OS and/or browser, the theme is working just fine!

Hi. I’m interested in buying your theme but I have one question.

How easy is to setup the portfolio style? I’ve bought one theme a couple o months ago and it’s being a real pain to setup the portfolio.

Thanks

Hi there,

Disappointed with this theme. Tried setting up a portfolio page and all it did was create a bug on my homepage.

I don’t want the portfolio/projects to pull in on the homepage.

Where is your support forum?

Thanks,

Nick

MattiaViviani

Hello Nick,

I apologise for the late reply but I’ve been outside country for personal reasons. I got your email: Your question is not enough specific, you didn’t attach website url, the question is not clear and, apparently, regarding custom work.

Best Regards, Mattia

How can I set up the blog page, not the blog post page, to cut off the blog posts so it’s not the whole blog entry?

Hi there,

I have an urgent question send to you yesterday, did you already have the time to look into that? Question was regarding the possibility to stick the menu to the bottom of the header.

Hope to hear from you soon!

Gr,

Gerben

MattiaViviani

Hello, you got the reply via email. Please use one way only to get in touch for support, it helps. Message board is not used to provide support.

pasabon Purchased

We are struggling getting the portfolio to work on the homepage. When trying to change the portfolio categories title or slug the homepage borks out. Not showing the portfolio anymore. so changing “Case Studies”, “Responsive Design” etc do this. I see some helpful requests in comments, however the answer is hidden in an email. help ;-)

pasabon Purchased

We are struggling getting the portfolio to work on the homepage. When trying to change the portfolio categories title or slug the homepage borks out. Not showing the portfolio anymore. so changing “Case Studies”, “Responsive Design” etc do this. I see some helpful requests in comments, however the answer is hidden in an email. help ;-)

pasabon Purchased

We are struggling getting the portfolio to work on the homepage. When trying to change the portfolio categories title or slug the homepage borks out. Not showing the portfolio anymore. so changing “Case Studies”, “Responsive Design” etc do this. I see some helpful requests in comments, however the answer is hidden in an email. help ;-)

Hi, Do you have any “import” content so we can have the same aspect has the template we have buyed. It’s important to have such thing because is not very easy and time productive to configure all by hand, when you have an awesome aspect, that I cant turn, right now, since I buyed the theme. Thx

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