37 comments found

dwbsrl Purchased

This template has a problem at mobile version; scroll bar doesnt works; impossibile to use it with a mobile phone; look at this, just installed: henryok.dwb.it what can I do ?

templaza

Thank you very much! Dwbsrl,

We will check this problem and update version of Henry Template, please wait to download new version.

Thanks & Best Regard,

Default-user
dwbsrl Purchased

Thank you templaza, all is ok with new version. Just a question: what’s the right position for the language switcher ?

templaza

Hi Dwbsrl,

You can see in layout config of template manager.

You can choose position “right” for language switcher.

Thanks & Regard,

Hello, I work with joomla 2.5.20 I make the database in CMS joomla without problems on my template?

I also have problems with the template in the mobile version, the main appears and disappears. Already this new update to solve this problem of the menu in mobile? If it is correct, as I have to perform the update

Default-user

Sorry wrong writing proofreading: The problem is with the menu of the mobile version, appears and disappears.

templaza

Please send me your link via support@templaza.com I am going to help you check it.

Sorry wrong writing proofreading: The problem is with the menu of the mobile version, appears and disappears.

Hi there. Can the currency and currency symbol be changed, apart from dollars? Website will be in a different country. Also, is it possible to intergrate the jcart shopping method? Thanks

templaza

Hello Rose,

You can change currency and language in Henry Template.

We use VirtueMart, so you can use payment method of VirtueMart Component. http://demo.virtuemart.net/

Thanks & Regard,

We want to change the sidebar color, but when we do, only the homepage and the items page changes.

On pages like contact, registration etc etc stays the same as the default (white)

you can see it here: http://dkshoes.gr/ and here: http://dkshoes.gr/index.php/registration

templaza

Hi Stamosda,

You have to config in all template profilers, not only home page.

You go to template manager and choose edit all Henry template profilers and change color your sidebar.

Thanks & Regard,

The Analytics ID doesn’t work, is there anywhere else that I can put the analytics <script>?

templaza

Thanks you Stamosda,

We will check again and update Henry Template.

Now, You can add script to head.php file path (templates/tz_henry_joomla/layouts/blocks/head.php).

Thanks & Regard,

Everything works fine but all of a sudden the shopping cart shows up blank page.

templaza

Hello Sharonhodel,

Please say with me, you are using Henry with VirtueMart or Henry with Hikashop.

Thanks & Regard,

Looks great – but the home page seems broken – you can’t view all of the categories to rollover in the main page area – they crop off to the right and don’t appear to scale to fit the page… Safari on a Mac (latest versions of everything).

templaza

Hi Nelmat,

Please say with me you’re using joomla 3.3 or joomla 2.5.

We will check this problem and reply to you.

Thanks & Regard,

Default-user

this is on your online demo on here…

templaza

Oh, Can you send me your screenshot to email: support@templaza.com

Thanks & Best Regard,

Hi, I purchased your theme but can’t get it installed, I uploaded the file quickstart_virtuemart_j25.zip and quickstart_hikashop_j33.zip to my server and then extract the files, then when I go to http://arielhomedecor.com/ I am getting this error: Fatal error: Class ‘JRegistryFormatjson’ not found in /home/arielhomecpanel/public_html/libraries/joomla/registry/format.php on line 61

I redo many times and still getting this error, the installation is not easy at all. If I upload files by files it will take forever to upload.

I will send my ftp credentials by email to you and hope you can install the theme for me.

Thanks, John

templaza

Hi Emoderndecor,

I have received your email.

Please follow your email. I will help you now.

Thanks & Regard,

Hello,

how can i hide some fields in registration form? like twitter etc …

regards Patrick

Default-user
PhuongDao Author Team

Dear Midnights! Thanks for your question Beucase you used registrator form of Tz Portfolio If you want to hide some fields, you can go to Administrator/Plugin Manager/ System-TZ Portfolio/Basic Options/ Override User Forms: Hide

Thanks and Best Regards!

Hello,

How it works to dowload the new update?

Thanks

Default-user
PhuongDao Author Team

Dear Friend! About the new update for Template, When there is any new update of Henry, Themeforest will send you an message as annoucement You can go to Themeforest to get the latest update

Thanks and Best Regards!

Hi, I am looking at purchasing your template for an ecommerce site and I just need to confirm that the template supports multi-lingual use.

Also can you please give an indication when it will be upgraded to Virtuemart 3. Thank you.

Default-user
PhuongDao Author Team

Dear Friend! Thanks for your question 1: About Mutil-langual: Henry supports multi-lingual use. So, if you use Henry, you can use multi-lingual for your site 2: About Virtuemart 3: We will have plan to update in the next 2 months

Thanks and Best Regards!

Default-user

Thank you for your response. All good news.

Default-user
PhuongDao Author Team

Thanks so much dtf099

Hello i get blank white home page without slider when: - login in front -> edit profile ->hit the cancel button same error apear when i buy item and after checkout i m redirected to homepage. Even if i click home button again still no slider just white blank screen. This bug is solved when user clear all cache in web explorer, but i dont think people will clear cache after buying products ;-) please help its major issue.

templaza

Hi Midnights,

Please send me info your site to support mail: support@templaza.com with subject “Henry major issue checkout”.

I will check on your site and resolve this problem right now.

Thanks & Best Regard,

Sended it via email.

Thanks

Default-user
PhuongDao Author Team

Hello Midnight!

Thanks for your reply

Our supporter checked and replied your email

Here is your email which our team replied

biuro@midnight.com.pl

May you check your email again?

If you need any help, you can reply us

We will check for you

Thanks and Best Regards!

Default-user

Thank, great support ;-) Good Day

Default-user
PhuongDao Author Team

Thanks so much !

dwbsrl Purchased

Hi, I can’t enable my favicon.ico, I see only joomla icon. I’ve selected an image png in the template settings and i’ve uploaded a favicon.ico too in the rott dir but still remain joomla icon, can you help me ?

Default-user
PhuongDao Author Team

Dear friend! Thanks for your connent

Pls send us your admin account via support@templaza.com

with subject ” Cannot change favicon in Henry “

Our Support team will help you check it

Thanks so much!

Midnights Purchased

Hello,

after your intervention many bugs was fixed but but new appeared. Look for the email from biuro@midnight.com.pl for details.

Please help Patrycjusz Tomaszek

Default-user
PhuongDao Author Team

Dear Friend! Thanks for your email

We got your email

Our supporter will help you

You can follow your email

Thanks and Best Regards!

IMPACT360 Purchased

Hi,

Very nice template!

I have two questions:

1. Is this compatible with latest Virtuemart 3.0 ?

2. Is it possible to ad a main menu that will lead to other pages?

Cheers,

Stephane

Default-user
PhuongDao Author Team

Hello Impact360! Thanks for your question

1: Now, our template does not support latest Virtuemart 3.0 However, we are going to plan for updating in the next version

2: It is possible to add a main menu that will lead to other pages

Thanks and Best Regards!

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