1018 comments found

Hi,

Building my website I’ve come to a problem with conflicting Javascript files – I am using Cyclone Slider on the home page to create sliding html-content columns, but it is either the main slider or Cyclone Slider that works.

I have identified the theme’s custom.js file as source of the problem, but I am still unable to fix the problem and find the conflict itself.

I have also tried using Anything Slider instead of Cyclone, but that also wouldn’t work together with the homepage slider…

Can you please advise on which files to modify and how in order to make both of those work?

The URL is http://dafas.eu. Please let me know if FTP access is needed for you to check the conflict.

This is very urgent and I will be greatful for your help

Thanks Kate

ThemeGoods

Hi,

Really sorry, I can’t support on all 3rd party plugins script conflict issue. Please try to read its documentation or contact plugin author or disable all plugins.

omillar Purchased

For some reason, we have lost some of the interface with Wordpress. For example, I can’t toggle between the visual and text tabs. Also, if I click on an image, the little edit pencil comes up, however when I click on it, it doesn’t do anything.

At this point, we can’t add or modify any content. We have re-installed the latest WordPress, but it continues to do the same issue. We have also verified this on three browser platforms, IE 11, Chrome, and Mozilla.

Thanks.

ThemeGoods

Hi,

Please check. There are javascript conflicts between theme’s script and plugin’s script. Try to disable all plugins

Also please make sure you update to the latest version of theme.

ember7 Purchased

I am seeing the same issue as omillar… my client using this theme contacted me that they can’t edit things anymore. I checked, and I can’t select the text tab. I also can’t edit or add a link. This is a huge issue, and needs addressing right away! My theme is up to date and I have disabled all plugins. Please advise????

ThemeGoods

Hi,

Could you send your Wordpress account and FTP detail please. I will have a look.

Hello,

after reinstalling, I have problems with slideshows that appear n plus.Il there are currently two.

I think a problem of access rights, but probably is not the solution. Could you please help me? The facility is currently being created on a subfolder because another installation is currently in production.

www.autelis.fr / crea

Could you provide me how to rectify please?

Thanking you in advance cordially

ThemeGoods

Hi,

Sorry, I am not sure I understand you correctly, could you send me some screenshots with description please?

Default-user

Hi

the problem with the display stuff is solved. It was a hassle free on a file. Thank you.

Hello, the images that appear on the article of a blog are routinely cropped top and bottom. To customize the theme for my work, I managed to touch the screen.css to remove the frame line .post_shadow and increase the frame size.

I figured out how to resize the image size but it is simply displayed with new dimensions. It remains systematically cropped top and bottom. Can you tell me which file I have to go change it please, so that images appear whole.

Thank you in advance and thank you for this theme that I love. Florian

ThemeGoods

Hi,

Sorry, I am not sure I understand you correctly, could you send me some screenshots with description please?

Theme doesn’t instal. It starts to upload but fails every time asking if I want to try again. Tried multiple browsers.

ThemeGoods

Hi,

Thank you for purchasing.

Please see http://support.envato.com/index.php?/Knowledgebase/Article/View/269/0/my-wordpress-theme-isnt-working-what-should-i-do

Theme documentation’s located in your downloaded file from Themeforest Please follow the theme’s instructions in /manual folder it will help you get through all theme features.

Hi, your theme page looks corrupted. There are missing images and scripts doesn’t work (e.g. when clicked on Get the code nothing happens). See screenshot at http://tmp.lost-bytes.com/hermes.jpg

ThemeGoods

Hi,

It works fine from my end. http://themes.themegoods2.com/hermes/

Try to clear browser cache.

lostbytes

Hi, I’ve tried that and still the Features page is broken. I’ve checked the top image in the body having src=”wp-content/themes/Hermes/example/feature2.png” and it can’t be loaded as well as other images on that page. Something is wrong :)

Hello, how can i add pictures and videos with lightbox on homepage like demo?

I want to create four columns in index like demo. (SEO Optimization, Admin Panel, Custom Widgets, Video Options) How can i do that?

Thanks

ThemeGoods

Please login with your purchased account.

Hello, how can i install the live demo (structure) of this theme? when i install the package everything is empty. is that normal?

ThemeGoods

Hi,

Yes you have to add your own content. Or you can download theme sample import file from here http://support.themegoods.com/?knowledgebase=install-sample-text-and-pic-for-themes

Theme documentation’s located in your downloaded file from Themeforest Please follow the theme’s instructions in /manual folder it will help you get through all theme features.

yatin Purchased

Hi, We had bought the Hermes theme for our website: www.worldfashionapartments.com. We recently upgraded Wordpress and also downloaded latest hermes theme and installed. But since then we have problems on the site. The slider is not showing. Could you please check and let us know the solution.

ThemeGoods

Hi,

There are files permission issue on your server. For example this file https://www.worldfashionapartments.com/wp-content/themes/Hermes/piecemakerXML.php

returns “Forbidden Error”. I would recommend you to re install Wordpress and theme.

Hi Guys Recently updated my theme to the latest version. I am now having trouble with the slider & images in my portfolio not displaying.

Trouble shooting steps I have tried so far 1 Disabling all plugins, 2 Reinstalling theme 3 updated wordpress 4 checked permissions on theme folders 5 deleting my slides and re uploading them but they still wont show up. 6 checked featured images are present in portfolio posts

website address is www.cadprojects.com.au

can you help?

ThemeGoods

Hi,

I checked your site and slider images display correctly?

saspezi Purchased

Hello,

We recently updated to the latest version of WordPress—and now our menu links on the home page are linking to blank pages, or blank pages with small smiley faces at the top left corner. Is there a way to resolve this? Site is www.grandviewdevco.com. Please advise.

Thank you,

Amber

Default-user
saspezi Purchased

Thanks!!

Default-user
saspezi Purchased

One more tiny error occurring now—if you look at our home page, the faded gray checkered pattern is extended where it used to be white. Please advise how to fix. Thanks for your help!

ThemeGoods

Open /css/screen.css find “body.home #header_pattern” change margin-top to -350px

Hello, I just try to post again my question that suddenly disappeared from this page. And I’d like a kind reply from you. I told you before that the Hermes theme seems not compatible with WP 3.9.2 and kindly ask you if you think to update it. These are my problems now: 1) it’s not possible to switch between visual and text tabs during the editing of a page; 2) it’s not possible to edit the navigation menus when i need to create a submenu sliding a menu item on the right.

The website is www.lavignaprimaluna.it.

Thank you and regards

ThemeGoods

Please login with your purchased account

Hey, i install the sample content and it works good. But i have one question. How can i modify the link font in the main menu? Thanks

ThemeGoods

Hi,

It couldn’t be done using theme admin. However you can edit theme CSS file to change that

Did you know about Firebug a Firefox plugin?

https://addons.mozilla.org/en-US/firefox/addon/1843/ It will help you inspect all CSS and HTML elements, really help if you do a lot customization

The main CSS file is /css/screen.css

Does this theme come with a site search widget / feature? I don’t see it on your demo.

ThemeGoods

Hi,

Yes search widget is default Wordpress widget and you can add it to sidebar using Appearance > Widgets.

PamelaS Purchased

Will you be updating this theme for WordPress 4.0? I am currently using it and would like to continue.

ThemeGoods

Hi,

I think it should be working fine with Wordpress 4.0 but please make sure all of your plugins support Wordpress 4.0

hi,

nice looking theme, does it supports rtl ?

ThemeGoods

Hi,

Thank you for purchasing. It couldn’t be done using theme admin. However you can edit theme CSS file to change that

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