An introduction to support on Envato Market
- Envato staff look over every item before it can be sold on Envato Market.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Author support for this item
The author of this item, PixenMedia, will respond to buyers’ questions and provide limited support through their own support system.
Additional information from PixenMedia:
Support is offered to verified customers only. Support covers theme setup, bug fixes and general troubleshooting. Regretfully we cannot provide support for modifications or 3rd party plugins. If you are looking for customisation you may want to check Envato Studio
When to contact Help Team
Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Help Team.