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This is probably answered elsewhere, but how can I update my theme? I inserted the new version into my ftp and just activated the new theme, but it doesn’t register. Also the thumbnail doesn’t come up when I activate the new version.
I have posted my reply on the topic you have opened on our support forum:
I noticed that after I created side-bars, populated (with 300×250 artwork) and associate the side-bar to a page that it gets cut off. It seems to have some kind of gutter because anything i put in isn’t fully displaying. It’s shifted over and actually cut-off around 280 pixels??? Can’t see the full 300px ad/artwork. Hope that made sense. Really need your help on this.
We have launched a support forum where all the Pexeto items support is handled, so we kindly ask you to post your support questions on the forum here:
P.S. And please provide a link to your site so we can have a look.
i’m trying to ask a question/get help through the forum. I don’t know my password. i sent username and got a message saying it was sent to my email. haven’t received anything.
please help, thanks,
I have sent you an email
I really wanted to purchase acoustic but because it is a boxed layout and doesn’t have the same full page layout as Highlight…I may have to buy Highlight. I just wanted to know if the styling button options and the admin area was the same?
The styling buttons section and the admin area are similar to the Acoustic’s – you can see the buttons included here. The admin section is a bit different regarding the slider management – with the Acoustic theme there is a separate section for the image sliders, while in the Highlight theme the images are added within the Options panel. However, it is still that easy to use and very flexible
For more information about the admin, you can browse within the Admin drop down of the demo.
Hi, Thanks for responding. Sounds good.
What about the theme styling buttons in highlight… Does it have the insert you tube button and those other buttons that are availabe in acoustic?
The Highlight theme doesn’t provide these buttons, but you can very easily accomplish this with a video plugin – there are lots of video plugins available
Is it possible to update the highlight theme to update the styling buttons options?
I can’t say for sure – I will keep this request in mind for the next update and may implement the additional buttons. Anyway, as I said above, the video buttons can be easily added with a plugin – for example you may have a look at the WordPress video plugin or the Embedded Video plugin – there are also lots of another plugins with this kind of functionality.
If you have any support questions, we kindly ask you to post them on our support forum here:
where all the Pexeto items support is handled – registration takes less than a minute. Thank you
I have a little problem. I insert the Blogroll widget on the footer area, but their have a different style. Can you suggest me something to correct that?
My problem has been resolved through the forum. Thank you.
I was so disappointed with this theme after purchasing (and loving) your other themes. The e-panel does not work at all. When I posted in your support forums I was told to simply modify the theme without using the e-panel. Doable, yes. But A LOT more work. I finally just switched to another theme. So sad because the demo for this one looks great.
As I have explained in one of my posts on the forum, all the problems you experience are related with restricted access permission settings to your server, which don’t have anything related with the theme. The theme is working fine – if there was really a problem with the theme, everybody would be complaining about it.
Regarding this: “I was told to simply modify the theme without using the e-panel” – I noticed that this was instructed by a moderator who was at a trial period at that time and is not working for us anymore. However, if this answer didn’t satisfy you, you just had to mark your question as “pending for author review” so we, the authors of the theme can help you – we never leave problems unresolved.
Dropped the unzipped folder into my themes folder under wp-content,
it’s saying the stlyesheet is MISSING
I guess you might be trying to upload the whole zip file that you have downloaded and this is not correct, because this file contains not only the theme, but PhotoShop files, documentation, etc. You have to unzip the download zip file and there you should see the zipped theme and after that you can upload it from the Install Themes section of the admin panel.
For more information you can refer to the documentation included to the section “Activating the theme”.
Hello. I am trying to decide between this theme (Highlight) and Acoustic. I prefer an unboxed layout and I really need a content slider, so I am leaning towards Highlight.
I was wondering a few things before purchase:
1. Does Highlight contain the same widgets as Acoustic? (specifically the mini contact form and the recent posts with pictures – as seen in the footer of the Acoustic sample page)
2. Does Highlight support multiple/unlimited portfolios like Acoustic.
3. Does Highlight include the same styling options as Acoustic, specifically the info boxes on the main Acoustic sample page – with the picture, link, and info all in one box. (I don’t need the black and white/color change feature, just the styling)
4. Is it possible to make the blog the homepage until products/portfolios are added.
Thanks in advance.
Thank you for the interest
Here are my answers:
1. This theme supports the Latest Posts Loader widget that is located in the footer of Acoustic (you can see an example in the sidebar here, it can be placed in the footer as well), but it doesn’t support the same contact form widget.
2. Yes, it does.
3. Highlight also provides a services boxes section with image, description and link, but it is styled in a different way that the Acoustic theme. You can see an example on the front page here
4. Yes, it is possible.
I hope this answers your questions
We’ve been very impressed with the quality and adaptability of Highlight. I was also quite happy to see you allow resizing of the logo within the Options panel. I was able to resize the header to accommodate a larger logo as our client requested, BUT when I uploaded the larger image, it was still being cut off to match the original logo dimensions (231×31px). So the space surrounding it was generous, but the image only displayed within the confines of the original logo. Do you know what might be causing this and how we can go about successfully displaying a larger logo?
First of all – thanks for your nice words about the theme
P.S. When posting, please provide a link to your site so we can have a look.
For the Contact form that the theme uses in the Contact Page template, how do I direct my email address to receive emails from it?
Is there an area in the theme options panel or is there a php file I need to edit? thanks!
Yes – you can set it in Highlight Options -> Page Settings -> Contact Page section.
If you have any other questions, I would like to ask you to use our support forum:
as this is where all the Pexeto items support is handled. Thank you
My blog page has the oldest post displayed first. How can I reverse the order to display the newest posts first? Thank you!!
Does your theme include a modified timthumb which works on all wp multisite? If so, i’ll buy your theme cause i really need that file.
To my knowledge only the image links should be changed for multisite, not timthumb. We have implemented some additional functionality so that images can be generated with Timthumb on a multisite installation, I have tested the theme on such an installation and everything works fine with Timthumb
the contactform is not working properly. the messages do not arrive in the mailbox which is filled in at the Highlight settings.
I hope you can help me…
We have a dedicated support system where all the Pexeto items support is handled, so we kindly ask you to open a ticket there for the support questions you have:
Love the theme! However, when I change to view only a one specific category of portfolios on a portfolio page, it doesn’t seem to be able to save the selected option. I’ve tried adding/deleting categories. Nothing seems to work. Any insight?
Thanks, I’m glad you like the theme!
Hi, i had purchased acoustic and dandelion and they worked fine. In the highlight is it possible to change the footer color? Or it is always grey?
Thank you for being a regular customer
Yes, there is an option included to change the footer background color.
I have a question on this awesome theme. I would like to modify something. On my site I took the three boxes and and put an image in there the images are about 700-900 pixels in height. So now I have three columns. I then took the slider content box and put a marging-bottom: 80px; or about that so that i have space under the slider. What I would like to do now and having alot of difficulty even though I have been using the z-index. I would like to move those boxes up and have about 20px of the top over lap that space that I created. But unfortuately it keeps sliding under when i move the margin. Please if you could help me that would be great because I really like this template.
If you have any support questions, we kindly ask you to use our dedicated support system here:
I did put a support request in almost 3 days ago and haven’t had a response yet.
From the site logs I can see that you have posted a question 2 days ago and I have replied to you 2 days ago as well. I can see that you have posted another reply, so I assume you have read my answer now.
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