93 comments found

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
ajitnegi Purchased

thanks for your reply.. its working fine now..!!

Plaza-Themes
ok,

Have nice day!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
pdacosta Purchased

hello, I did the whole procedure according to the guide, but it looks like the site was: http://www.elbazar.com.br/loja/index.php/

I’d like to stay equal to demo … can you help me?

Plaza-Themes
Hello,

Please, You can provide FTP and Admin account. We will help you setup it like our demo.

Kind regard.
Default-user
pdacosta Purchased

Hello, I managed to install the package and it worked correctly. But have a little problem in Chrome and also in ie: the bar below the logo top slider appears to be broken, is mangled, you can see on http://www.elbazar.com.br/loja/

I saw that this problem does not exist in the demo … ThemeForest can you help me?

Plaza-Themes
Hi pdacosta,

Please, You can contact us. We will send you file fix it.

Kind regards,
  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
sharasyn Purchased

Hi, how do you install the example mysql database if its not on the localhost.

when i uploaded the database, it made all my web pages go to http://127.0.0.1/magento1610/ma_hightechstore/

thanks

Plaza-Themes
Hi Sharasyn,

You go to app > etc > and remove local.xml file. You reinstall your website. If you can fix it you provide Admin and FTP account . We will fix it for you.

Best regards.
  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
sharasyn Purchased

any chance you can get back to me?

Plaza-Themes
Hi Sharasyn,

You go to app > etc > and remove local.xml file. You reinstall your website. If you can fix it you provide Admin and FTP account . We will fix it for you.

Best regards.
  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
sharasyn Purchased

thank you, ill give that a go.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

HI,

I purchased this theme and I am having the following error.

SQLSTATE [42S02]: Base table or view not found: 1146 Table ‘buyethyl_mag.banner4’ doesn’t exist

buyethyl_mag is my database.

Plaza-Themes
Hello,

You can login phpmyadmin > buyethyl_mag database > open “core_resource” table > then you delete “banner4_setup” record > refresh your website.

If you can’t fix it you can contact with us.

Kind regards,

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

I did that but all I see is a blank homepage and nothing else.

Also, I am using this theme on Magento 1.6.2.

Could that be a problem?

Plaza-Themes
Hi,

You can provide FTP and Admin account. We will check it for you.

Kind regards,
  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Where shall I send the ftp and admin details?

Plaza-Themes
Hi,

You can send via support@plazathemes.com and details this problem.

Kind regards.
  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Ok this make me think twice before i buy this.
Does everyone that purchase your theme have a problem with it?
Is it a kind of bug? Coz it seems that most of them have to detail to fix it.

Plaza-Themes
Hi,

Thank for your interested. We have fixed it. If you have any problem you can contact us. We will help me

Kind regards.
  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

why are u suplying uncomplete templates. all people need to give u there FTP info before they get the template working….

Plaza-Themes
Hi pvdbincome,

Because each person has a different error. They give FTP we can help quickly

Best regards,
  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
poseddon Purchased

I would like to report a problem in this theme in products pages with tier prices. Isn´t working….

We have a lot of products using tier prices and all the pages has that problem…..

http://tudoprafoto.com/error-THEMEFOREST.jpg

and how can I show a form to calculate the shipping in a product view page?

I am waiting the solutions and answer

Plaza-Themes
Hello poseddon,

You go to app/design/frontend/default/ma_hightechstore/template/catalog/product/view/

Then you remove tierprices.phtml file.

Kind regards

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
sharasyn Purchased

To confirm, the template works really well. Just be patient.

Is it possible to add an extra tab on the product description page with delivery information?

Plaza-Themes
Hi sharasyn,

It possible to add an extra tab on the product description page with delivery information. You can contact with us we will help you.

Best regards,
  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • Poland

Hi,

I made two store views one is for German language and the second one is for English language. Everything looks fine but I don’t see module to change view (language). How Can I make this module to show in the top of the site next to the site searcher ?

Plaza-Themes
Hi,

You can restyle css or you can provide FTP account we will fix it for you.

Kind regards.
Default-user

Hi,

Unfortunately I am doing my shop locally so I can’t provide you FTP account, but you can give me here some useful advices.

Plaza-Themes
Hi,

We have instruction you fix this problem via email. You can check your email

Best regards.
  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

ok I installed the theme and everything went well. Now the brand slider is acting up. When I go to my page, the brand logos are out of place and move around. It does eventually get back into its place and work fine. But I don’t this to happen, I want it to work fine from the begining. You can view my page at http://50.63.131.49/

Plaza-Themes
Hi,

We think this issue by your server. It load file very slow

regards,
  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hey guys. I love the new theme but am having a few problems after the install. Basicly I cant add items to cart from the products page. If you attempt to add from the thumbnail page where all of the products are listed it will go through.

When on the product page, if you click ad to cart or try to check out with paypal or link point it says the following “Please specify the product’s required option(s).”

This is the main checkout point for my products as it is for all magento users. Also the product descriptions are not showing up. Any suggestions? Myself and programmer have been trying to get this resolved all day but no luck

Plaza-Themes
Hi,

This problem occurs because you using other version. You can contact us via email support@plazathemes.com or you provide FTP and Admin account we will help you fix it.

Kind regards,
  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hello,

I have purchased this theme.

But I want to change the name from ma_hightechstore to something else.

Please advise

Plaza-Themes
Hello,

You can change ma_hightechstore in app/design/frontend/default folder and skin/frontend/default folder

Then you login admin > system > configuration > design > change ma_hightechstore to you template you want change.

Kind regards,

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Referred between 1 and 9 users

Hi there we would like to have this template just like the example store(http://plazathemes.com/demo/ma_hightechstore/ )? Can you do this for me?

Great template! hope the service is too :)

Plaza-Themes
Hi,

Thank for your interested. You can contact us support@plazathemes.com. We will help you.

Kind regares,
  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
poseddon Purchased

Hi, I am having a big trouble with the theme. I CAN ´T ADD a product in the cart by the product page view.

http://www.tudoparafoto.com.br/kit-para-foto-documentos-hiti-s420

In homepage is working fine, the problem is just in product page view?

How can i fix this?

Plaza-Themes
Hi Poseddon,

You are using old version of magento. You can provide hosting information we will help you fix it right now. If you have problem you can contact with support@plazathemes.com

Best regards
  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 4-5 years
  • United States

How does this template handle product attribute selections? If a product has many different attributes / variations to select, does the right column of the product page extend much further than the images on the left, then push down the full product description? Do you have an example of what this looks like?

Plaza-Themes
Hello,

You can provide link this issue. we will help you. We think must re-style css. you can contact support@plazathemes.com

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 3-4 years

Purchased installed and we dont use the demo.sql because we allready have things installed in the store. The theme doesn’t look like anything. Please help….

HighTech Magento Theme http://test.pimzos.com/
Plaza-Themes
Hello driworks,

You must configure extensions like files in “extensions configuration” folder in the package. You create static blocks and cms page same files in “content” folder.

Kind regards,
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