375 comments found

Bought the theme and looovvvve it! Thanks for an awesome job.

I am not sure if this is on your end, but when I change background photos they do not always update.

Also, I seem to be having issues with home page slider. It is cropping the heads off all my photos.

Last, how can I make the white background in the text filed areas, translucent instead of solid white.?

explora

Hi! It’s great to hear you are enjoying our theme! Please don’t forget to rate it, it really helps us :)

May I ask you to open a ticket in our Support System so we can help you with your concerns? We would need access to your site and need you to post your login details on the ticket when you open it.

Please copy and paste this post as well.

Sorry for the inconveniences!

Regards, Sebastian

Default-user

awesome. I filled out a trouble ticket yesterday

Hi Sebastian, I have a couple of questions about the portfolio page. Can I change the sub-menu options to things like, for example, “portraits” instead of the current option of “people”? Also, the nav bar at top goes pure white on this page so you can’t see the text for the Home, Portfolio, About Me links, etc. How do I change the portfolio option names and the colour of the nav bar to be another colour so you can read the text? Thanks!

explora

Hi!

Sure you can change the menu items for anything you like. I’m not sure I understand the issue you are having with the menu bar. Can you please open a ticket in http://help.explora.com.uy/ and send your site’s url and login data if you want me to take a look for you? Also maybe include a screenshot of the error you are having with the menu, or just elaborate a bit.

Regards, Sebastian

Default-user

Got it, Sebastian. I sent a support ticket regarding a couple other issues I was experiencing in my attempt to set my site to go live but didn’t include the log-in info. Should I just submit a brand new ticket?

explora

Just add a reply to that ticket :)

Regards, Sebastian

Sorry, one more thing I forgot to add: when I click to go to the homepage I get a 4oops4 message. Any idea what that would be? Thanks Sebastian!

explora

You would need to check that your menu item is correctly linked to the actual page. You can open a ticket in http://help.explora.com.uy/ and send your site’s url and login data if you want me to take a look for you.

Regards, Sebastian

Default-user

It seems this has resolved itself somehow. Thanks Sebastian

explora

Well that’s always nice to hear! Let me know if we can help with anything else.

Regards, Sebastian

Hi, I am interested in purchasing this theme, however I was wondering if the individual photos within each “gallery/portfolio” have individual URLs and can be tagged like a traditional tag cloud.

For example, in the “Close Encounter with a Gorilla” could the gorilla photo and the frog photo have different URLs and different tags to themselves, but stay where they are in the “Close Encounter” post?

Also, I’m assuming it’s easy to make the main big photo disappear, or the Masonry 5 column the home page?

Thanks! It looks amazing.

explora

Hi!

Sure, sure the Portfolio items have individual URLs if that’s what you are asking. This is not the case with the gallery photos though.

You can remove the homepage slider with just a line of CSS, we can help with that if you need it. And yes you may set any page as your homepage.

Regards, Sebastian

ocalisir Purchased

Hi Sebastian, just a note that I replied you in support awaiting reply, would be nice if the support system would notify :) Many thanks…

explora

It should notify you, check your spam folder!

Regards, Sebastian

Is there a way to set up a “default” or “template” post so that each time you add a new portfolio item, you don’t have to add and change the settings manually?

explora

Hi,

I don’t think I quite understand your question. Can you please elaborate a bit?

Thanks!

Default-user

Sure: I want a template set for adding a new portfolio.

For example, certain aspects of every new portfolio are going to be the same.

- Same two meta info icons (map of world and the calendar icon) - Same work display option chosen

I’d like them to be pre-selected each time I add a new portfolio so that I don’t have to choose them every single time.

explora

Oh.. I see. That’s not an option in Hiker I’m afraid. You would need to customise the Hiker Portfolio plugin and change the default values of the desired options. Specifically, see the $hiker_portfolio_meta array in the Hiker portfolio plugin.

Kind regards, Sebastian

Another question: Is there a way to set it so that the description “auto shows” on every photo?

explora

Yeah that could be done with some Custom CSS. Just add the following code in your Custom CSS field in your Theme Options:

.work-gallery .image-description { opacity: 1; visibility: visible; } .toggle-image-description { display: none; }

Kind regards, Sebastian

Quick pre-buy question: Is it possible to add a gutter/spacing in between the images in the masonry portfolio archive view?

explora

Hi!

No I’m afraid that is not an option.

Regards, Sebastian

Sebastian, on the Portfolio page, can I change it so you can’t click through on the photos? I’d like it to be that you just hover over each photo in masonry mode and it goes dark with the caption, as it currently does now. Hope you understand what I’m asking

Thanks, Justin

explora

You mean you want the portfolio items to not link to their single portfolio pages? You could do that by adding the following code in your Custom CSS field in your Theme Options:

.work .content > a.permalink { display: none; }

Regards, Sebastian

Default-user

Thanks Sebastian. Exactly what I was looking to do

Cheers, Justin

explora

Glad we could help :)

Cheers!

knower Purchased

In the latest update the menu opacity is 0 in Firefox. It works in Chrome.

I put a ticket for that already, can we have a look?

Thanks, G.

Default-user
knower Purchased

The latest update fixed the menu, thanks very much, great support!

Thanks, G.

explora

No problem! We apologise for the inconveniences.

Cheers!

Hey @knower,

I’ve been asked by a client to update his website packed with your theme. It’s current version is 1.2.5. If I update to WP 4.1 with the 2.2.3 version of the theme, are there any details I need to know while updating? Will the content still be compatible?

Thanks!

// T

explora

Hiker’s latest version is completely compatible with WP4.1. Please make sure you update to version 2.2.4 though, there was a serious bug in version 2.2.3.

Regards, Sebastian

I am having a problem that other users have had but reading comments, the solution doesn’t seem to work. In my shop – http://timscottphotography.com/shop/ – I want the items to be of different sizes not a series of rectangles.

How can I configure this?

Default-user

Another question is if it is possible to swap sides or change size of columns in my contact page. That is, have the text be 2/3 of frame and contact form only a 1/3.

http://timscottphotography.com/contact/
explora

Hi!

To change a shop item so it displays as a big block, you need to navigate to your shop item, click on the Featured Image, and, on the right sidebar, set the “Image Sizing” attribute to “vertical” (without the quotes).

About your other question, you can achieve that by adding the following code to your Custom CSS field in your Theme Options:

section.contact-info { width: 66%; } section.contact-form { width: 34%; }

After you do that, your custom page should look like this: http://i.imgur.com/9scsw4H.png.

If you need additional assistance, please open a ticket in our support system.

Kind regards, Sebastian

Hi, I am interested in your theme. Just a few questions: 1) Any chance you will offer Blog Masonry style, or without sidebar in different arrangement to the demo? 2) Can the width of blog post be changed or put Centered in middle of page? Many thanks Lori

Also can you have transparent header for all pages, not just the home page?

Hi Explora,

Excellent theme, very keen to purchase but have discovered a fundamental problem with the shop page on an iPad/tablet.

I was testing the theme on my iPad Air running latest iOS 8. Navigate to shop page and try tapping on any of the product images – nothing happens.

You cannot tap through to the single product page. This is a serious flaw.

Please confirm this and please let me know when this will be rectified for iPad/tablets.

Thank you,

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