271 comments found

PamelaS Purchased

Will there be an update for WordPress 4.0?

BeantownThemes

The latest version is compatible, thanks

Hi.

Regarding the latest news about plugin vulnerability, should I first update my Wordpress website to version 4.0 BEFORE updating your theme?

Are there any special instructions for me to follow?

Thank you very much.

Default-user

Thank you. I used FTP Filezilla to update theme. All was good, then I upgrade to WP 4.0 and the logo image at the top of the page repeats itself. The second logo image falls on a second line and is flush left. The top logo is aligned perfectly centered. I deleted it and reuploaded it, but still the same issue.

Please help. Thanks!

BeantownThemes

Please start a post on our support forum so we can help out: http://support.beantownthemes.com

Default-user

Okay, BIG problem here. I’ve posted in your forum, btu I really need your help right away.

All is okay with the logo mentioned earlier today, BUT, i have totally lost my Revolution slider when upgrading the theme, i have NOT yet upgraded to WP 4.0. I have two sliders. The first one never showed since the shortcode calls for slider 2 (the correct one). Though i saved slider 1 in the previous theme and it carried over carried over when i updated the theme, it seems to override the correct slide 2. so, i get a blank slider now. i unpublished all the slides in that set and still the correct slider 2 does not appear. i have deleted that slide 1 and it si still the same problem.

do i need to update the Revolution slider plugin?

Please help! Thanks very much!

The Hipster theme purchase page still shows compatible with WooCommerce 2.0.x. I haven’t been updating WooCommerce on our website because WooCommerce’s update releases have been 2.1.x and now they are up to 2.2.x. Please help me understand how to know when it is safe to update WooCommerce on my website if your Hipster theme’s “Compatible With” doesn’t match or agree. Also, if I have missed updating WooCommerce because of this, will my website have issues or crash when I do update WooCommerce? Many thanks for your assistance!

vshafiq Purchased

There is a bug on the menu on iPhone that has been happening for at least a year now.

You said it was fixed in my last comment, but in fact it still happens when you scroll down the page and then try to click on the “MENU” button at the top – it doesn’t function. This is also happening on your theme demo.

Please let me know how to resolve this problem.

BeantownThemes

It’s working fine for me, you might need to clear your cache. You can start a post in our support forum so we can take a look at your site: http://support.beantownthemes.com

Default-user
vshafiq Purchased

I have updated again to 3.7.5. and no luck after clearing cache. Is there a specific file or files that would contain the patch? I will try updating again if you can confirm this is the correct version and which files would have been affected. Thank you.

Default-user
vshafiq Purchased

Also, since the update, my font icons are displaying as very small squares instead of the large circles they were before. Can you help me to get those back too?

Earlier today I expressed some concerns and asked a couple questions when logged in as WebMaiden. I copied those concerns and questions below. Thank you in advance for your response.

The Hipster theme purchase page still shows compatible with WooCommerce 2.0.x. I haven’t been updating WooCommerce on our website because WooCommerce’s update releases have been 2.1.x and now they are up to 2.2.x. Please help me understand how to know when it is safe to update WooCommerce on my website if your Hipster theme’s “Compatible With” doesn’t match or agree. Also, if I have missed updating WooCommerce because of this, will my website have issues or crash when I do update WooCommerce? Many thanks for your assistance!

Default-user

Thank you for your reply. We really are enjoying your fantastic Hipster theme and have had much positive feedback regarding our website.

I see you now show the theme compatible with WooCommerce 2.1.x. What about the recent WooCommerce 2.2.x releases?

BeantownThemes

It’s compatible with the latest, themeforest just hasn’t updated their options so we can display that, thanks

Default-user

Ok, thank you very much for explaining!

vshafiq Purchased

Where can I find version 3.7.7? The one in my downloads section here on Themeforest is 3.7.5

BeantownThemes

The one online here is 3.7.7. I just downloaded it to double check.

where is a list of all of the shot code. I like the way you have the screen shot setup. I would like to know the code that you used. I am new to wp that is why I am using a theme thanks.

BeantownThemes

Open the documentation that comes with the download, if you need help please start a post on our support forum: http://support.beantownthemes.com

One of the things that I am wondering is those 3 icons that you have under the banner. They all say service. Do I buy those icons, and what is the shot code for that? are they just columns? Thanks?

BeantownThemes

Please start a post on our support forum: http://support.beantownthemes.com

lajcsi Purchased

You wrote 1 year ago: “You need to register with your themeforest name and your license # to verify your purchase, please see here for details: http://beantowndesign.com/support/getting-started/" OK, but where can I find my licence #? I bought Hipster theme via themeforest (I used my deposit) and I can’t see any file with licence # on downloaded ZIP package. I have strange issue with revolution slider. Sometimes my wordpress popped out activation request for revolution slider. Thanks for help!

BeantownThemes

Go to your downloads tab on Themeforest (while logged in) and you will see the download button which lets you download the license.

crhoades Purchased

I’m not able to get my revolution slider to show. Can you please help? http://life4vets.uldev.co/

BeantownThemes

Please start a post on our support forum: http://support.beantownthemes.com

Default-user
crhoades Purchased

the support forum is not loading. this page will not come up after log in http://support.beantownthemes.com/wp-login.php

BeantownThemes

It’s working fine, try refreshing your browser or using a different browser.

will there be a compatibility with WPML?

BeantownThemes

Clients have used wpml with it, we can help out in our support forum if needed: http://support.beantownthemes.com

Default-user

ok, thx, i will try it.

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