An introduction to support on Envato Market

  • Envato staff look over every item before it can be sold on Envato Market.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Hands-on support for this item is provided by jonathan01

They will respond to buyers' questions via their own support system.

Go to item support

Additional information from jonathan01:

We back our products with a dedicated support center.

Our support is limited to installation issues, and questions regarding functionality.

You will need your license code to register at the support centerhere’s a handy animation showing you how to find this.

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Envato Support.

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