Discussion on HOPE - Responsive WordPress Charity Theme

80 comments found

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hello, Nice theme, So ! Easy Question, how do we remove the primary color sampler on the home page at the top left?

Pulsar_Media

Hi DevMastr,

You can disable that under Theme Options -> Styling Options.

Thanks for your purchase, regards.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United States
derbtek Purchased

Hello. I purchased this theme hoping that it would have a “BOXED” setting to it, instead of open as it appears in the sample.

Is there a way we can make this a “boxed” design?

Thanks.

Pulsar_Media

Sorry the theme does not have a boxed mode. You can disable the responsiveness under theme options if that helps.

I will look into adding a boxed mode feature in an upcoming update.

Regards.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi.

Is it possible to change the colour scheme to match that of our clients brand?

Thanks.

blu72

Ooops, just noticednthe colour sampler, I’m guessing you can add in HEX no.s then?

Pulsar_Media

Hi blu72,

Yes you can change colors to match that of your clients brand under the Theme Options section in the WordPress admin.

Regards.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
genek149 Purchased

How does the Pulsar Newsletter Signup widget integrate with MailChimp?

I get the “http://eepurl.com” signup form url and add it to the widget, but when I try to capture First Name & Email and click subscribe in the theme, it just takes me to the standard mailchimp Newsletter subscribe page.

Pulsar_Media

Theres a specific URL you have to supply which is generated by mailchimp. The URL looks something like this:

http://pulsarmedia.us4.list-manage.com/subscribe/post?u=2aa9334fc1bc18c8d05500b41&id=dbcb577c4d
Default-user
genek149 Purchased

Got it. Here’s a link to an article that talks about it in depth – http://kb.mailchimp.com/article/can-i-host-my-own-sign-up-forms/

FYI – I also had to edit widget-mailchimp.php because it was calling the wrong field ids (mentioned in the article I linked to).

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
gp3000 Purchased

Hello,

I seem to have a bug that causes the page to load certain items too slowly, I tracked it down to adding the number 1 after the domain name:

Seems to be somewhere in the footer:

<script type=”text/javascript” src=”http://www.xxxxxxxxxxx.com1?ver=3.8.1”></script>

Google Chrome obviously pauses and says “Resolving Host” and causes a delay to load the full site and plugins.

Where could this be found and corrected? I have deactivated all plugins but it’s not them. I temporarily switched the themes to another and the problem was gone.

In an older version of the theme there doesn’t seem to be a problem, as the line does not even appear in the code.

Any help would be appreciated.

Thanks!

Pulsar_Media

Hi,

That script code looks like it might be a wordpress script but i don’t see that code when i view the source. Can you send me the link to your website?

Email me at themesupport@pulsarmedia.ca for further assistance.

Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi,

Im having trouble with the fonts. I can`t change any of the fonts on site.

Regards, Tomy

Pulsar_Media

Hi,

Check if the Required CSS classes are in place under Appearance -> Theme Options -> Required CSS tab. If they are not you can copy and paste them from the documentation.

Email me at themesupport@pulsarmedia.ca if you need further assistance.

Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I am having a thousand and one issues with this theme and I would greatly appreciate some support. I have emailed more than once and have yet a to get a response. OUTSTANDING CUSTOMER SUPPORT? really? come on. You never reply!

Pulsar_Media

Sorry i may have missed your support email. Please resubmit your support questions to themesupport@pulsarmedia.ca so i can assist you further.

Thanks.

Default-user

I did as you asked and still no response.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

where is the demo data folder,, please help me

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

where is the demo data folder,, please help me this is the file hopenon-profitcharitytheme.wordpress.2013-10-21.xml

Pulsar_Media

Hi, please email me at themesupport@pulsarmedia.ca and i will email you the setup files.

Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
byrond Purchased

I emailed without response, so I am posting here.

I love this theme, however the countdown timer does not work, I have it set according to the settings, (ie: 2014,12,12)

It stays permanently on 1 day remaining till event no matter what day I put. Any help would be appreciated.

Default-user
byrond Purchased

Email response received, thankyou

Default-user
byrond Purchased

Leo from Pulsar Media, you are awesome, thank you for the emails.

This was my fault because I did not have the twitter feed setup. Once I corrected the twitter, everything worked great.

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

Love the Template. Just two questions. 1. How do I upload a favicon? 2. How do I remove the word “HOME” on the home page at the top next to the favicon?

http://charismatahomesandcompany.com/
Pulsar_Media

There is currently no option to upload a favicon but we are adding this feature in later this week. The HOME button on the main navigation can be removed under Appearence -> Menus.

Regards.

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • United States
bdaily Purchased

How do I change the Tag color in the footer?

Pulsar_Media

Sorry the default tag color in the footer currently cant be changed. We are adding this in for the next update – which will be available later this week.

Regards.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I don’t have any Documentation. there is nothing in my file except php and css and JavaScript files. I bought it yesterday am I waiting on something?

Pulsar_Media

The documentation should be in the main zip file which contains the license folder and setup folder. Do you see those folders?

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

Does WooCommerce work with this theme? My product page isn’t looking right? http://charismatahomesandcompany.com/shop/

Pulsar_Media

The current version does not support it but the next version will. We should have the next version of the theme available later this week.

Regards.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
hduaneb62 Purchased

Yes I did not know it downloaded 2 files. Sorry but thank you for the email.

  • Has been a member for 0-1 years

I am interested in this template but before I give any more thought in buying it, I was wanting to know if it has the option to add an online shopping store where I can sell shirts, wristbands, and whatever else.

Pulsar_Media

We are currently adding Woocommerce support. It should be available later this week.

Regards.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
hduaneb62 Purchased

I can’t get this to work and you don’t answer your email so what am I supposed to do?

[featuredPanel bgimage=”does-not-show.jpg”] Content columns goes here [/featuredPanel]

Pulsar_Media

Hi Duane,

I just replied to your emails.

Regards.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, before I purchase you theme, just wanted to check if the woo commerce integration was ready. Also is it possible to change the colours of theme elements such as footer & the big brown panel in the centre of your demo site. Thanks

Pulsar_Media

Hi katiephoenix,

We are currently adding Woocommerce support to the theme. And yes you are able to change colors on elements. We are actually restructuring the theme to work with the new Theme Customizer to make editing the theme super easy.

The updated theme will be available later this week.

Regards.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
jaysyro Purchased

Hello – I am having difficulties in customizing my site to include the features in the actual demo. I have emailed multiple times to themesupport with no response. Can someone please get in touch with me?

Pulsar_Media

Hi jaysyro,

I am not sure which email you sent me. Can you resend it? I will look into it asap.

Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
cnoonan Purchased

Hello,

I have sent you an email today regarding instructions on properly setting up the Photo Gallery page. I’m concerned with some of the comments about the length of time it takes to receive a response.

Can you please check your email for my screen shots and explanation of my issue? I would really appreciate a prompt reply.

Thanks!

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