Discussion on HOPE - Responsive WordPress Charity Theme

130 comments found

enyamed Purchased

Fonts – I can appreciate the ability to set the fonts in more than 20 places. However, none of the changes take effect on the actual website. Is there a hidden option somewhere to force the changes to take effect? I am simply changing fonts to Arial and nothing happens after a few hours of playing with all of the font options. What am I doing wrong?

Pulsar_Media

Hi enyamed,

Can you send me the link to your website? Also, did you load in the Required CSS classes?

Please forward this inquiry to themesupport@pulsarmedia.ca for further assisstance.

Thanks.

derbtek Purchased

I can’t get this to appear like the sample website shown here.

I checked the documentation, but I couldn’t find any specific instructions on how to do this.

Please give me specific instructions on how I can make this look exactly like the sample website you have shown. Thank you.

Pulsar_Media

Hi derbtek,

Forward this request to themesupport@pulsarmedia.ca

I can quickly configure the site for you at no charge.

Regards.

derbtek
derbtek Purchased

I already forwarded the request to that email at the same time I commented here.

The problem is… I’m building the site on a sub-domain right now. Can you simply tell me how to do it? That’s all I need. Just tell me. Thanks.

Pulsar_Media

Hi derbtek,

Most of the instructions for the setup are in the documentation. The only thing left to do after following those instructions is to setup the header image and logo which you can do under Appearance -> Customize HOPE -> Header Options tab and configure the footer area which is under the Footer Options tab. You may also want to edit the Business info tab to include the information that is appropriate for your business.

Hope this helps, regards.

Hi there, Is the theme compatible with WP4? I know 4 isn’t a huge difference but just want to make sure.

Thanks Dave

Pulsar_Media

Hi daveocasi,

Yes the theme is compatible with 4.0 – the demo itself is running on 4.0.

Regards.

great theme!

question regarding “causes” – are they regular posts, widgets or custom post types? on clicking the photo in the demo it goes directly to donations page. Is there a way to go to page with more info about each cause?

another question…do events come with calendar widget? are they automatically date ordered or based on post date? in other words is it like a typical events calendar – by date of event? thanks!

Default-user

also, can each cause/donation go to a separate donation page with related progress bar? demo links all causes to same page…can they be individualized to track each cause? and is the progress bar manually configured? that is updated by admin or is it automatic? thanks so much! ready to buy but can’t see if these options work.

Pulsar_Media

Hi islndgrl,

Here are the answers to your questions:

1. Causes posted on the “Our Cause” page are not part of a custom post type – they are being placed in with a shortcode. Each of those causes can be linked to any page you want so yes you can link each of them to their own individual pages containing more information about that cause.

2. The “Events” post type does come with an “Events Widget” but it is not calendar based and they are automatically sorted by date.

3. The donations on the “donations” page are created with the “Premium PayPal manager” plugin and can’t be linked to individual pages however you could use Woocommerce as an alternative to setup your donations. And the progress bars are updated manually.

Regards.

I need help with the social icons next to the donate button.

I added all the fields correctly in the ‘Customize Hope’ section of the Dashboard but it continues to add the ‘http://childunited.org’ in front of the social media url. For example: http://www.childunited.org/linkedin/childunited

This is also happening on your sample website as well. It shows ‘http://wp.pusarmedia.ca/www.linkedin.com’

Can you please tell me if there is something I am doing wrong or is this a mistake?

Pulsar_Media

Hi childunited,

You will have to add in the entire URL including the http:// in order for the links to work correctly.

The links on my demo site are now working correctly….and thanks for pointing that out :)

Regards.

Theme live preview on themeforest is not working. Please check

Pulsar_Media

Hi VortexGlobal,

We were experiencing some technical issues earlier with our server which caused all of our domains to go down but everything has been restored now.

The live preview is now working again and thanks for bringing this to our attention.

Best Regards.

Hello, I am interested in this Theme. But it is still WP 3.8. Will there be soon updates for 4.0. And is it also possible to change the colours of this theme easily?

Pulsar_Media

Hi eyemarc,

The theme has been updated for version 4.0.

Regards.

Default-user

Okay! Thank you for your quick answer! And one more question, please: what about the colours? Can I change the Theme in any colour I like?

Pulsar_Media

Hi eyemarc,

Yes you can change the theme’s colors….its fully customizable.

Regards.

Charana Purchased

Is there an .xml demo file for the homepage on the demo, I want to replicate what the demo has.

Thank you

Default-user
Charana Purchased

Or .txt I basically want the shortcode layout used on the demo homepage.

Pulsar_Media

Hi Charana,

The the comes bundled with a wordpress xml file to import all of the demo content.

If you just want the shortcode layout for the homepage then take a look at the documentation – the code is in there.

Also, please post any future questions on our support forum: http://www.pulsarmedia.ca/forums/

Best Regards.

Hi would it be possible to have woo groups installed and a button to become a member for private members area? thank you!, very interested.

Pulsar_Media

Hi Eduardof8,

We haven’t tested the woo groups plug-in with our theme but it should work fine. In regards to adding a button for the members area – do you want that to appear in a certain area on the interface? If so then you can use a child theme to add in the button.

Hope this information helps.

Regards.

Hi,

I’m having huge problems with what’s seen on mobile devices. The website looks great on a PC computer but when I check our mobile devices, it is a bunch of code that doesn’t link to anywhere, even when I click to ‘View Full Website’

http://www.childunited.org

I need to know how to fix this fast. Our donations are not coming in due to the inconsistency of the website on all platforms.

Pulsar_Media

Hi childunited,

We just responded to your email.

Regards.

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