29 comments found

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Spain
zeroku Purchased

Hello again, and sorry. I have another question. Why the Ipad can not see the video in the home background?

greetings and thanks

Zorbix

Hi, Mobile devices can’t cope with video backgrounds so its a desktop feature. For mobiles there is a placeholder image.

Default-user
zeroku Purchased

even for an ipad air?

Zorbix

It’s standard in templates for video backgrounds to be turned off for mobile devices. I don’t know if the iPad air would fair better, it can easily be turned back on for the ipad but I’ve never seen any way to differentiate versions, so it would be on for all iPads. I can show you how to do this if you like.

Default-user
zeroku Purchased

if you would be so kind, I would like to help me see the video on the iPad. I have seen other sites that have video background and display correctly on an iPad. greetings and thank you very much,

Zorbix

If you contact me via my profile page I will email you an amended version with it turned off. But bare it mind, that even if it worked well on the iPad air it doesn’t work on iPad 1, 2 & 3.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
cmlouro Purchased

Hi Zorbix,

I have a problem with the contact form, seem like the “Send message” button dont work and i i’m not getting why.. i just modified the config.php to relate to my email and nothing more, can you give me a hand please? thanks,

Carlos

Zorbix

Hi Carlos,

The contact form requires a php server with a mail server. Are you using your computer or a hosting website? If you are using a local server, try uploading to a remote server and testing it.

If you know how to check your php error log, I would do that. Also, you could extract that file and edit it again, to make sure nothing went wrong.

There is one more possibility I can think of. Some email providers might block your email server, on a hosting server, someone else could have gotten it black listed or it could simply dislike that its not a main stream mail server. That’s happened to me before, but I’ve had no problems using gmail but sometimes the mail has been delayed for the reasons stated above, even by a few days.

And of cause check your spam.

To help you further, what exactly is happening? Does it say that it’s sent the email? Or does it say there was an error sending the mail. If its hosted, can you send me a link?

Default-user
cmlouro Purchased

Hey Zorbix,

Not so complicated i guess, i am using a server host with server mail, i think that the button “send message” isn’t working and dont submit dont know why, the url is www.thrivedis.com (working on that) and when click the “send message” button dont shows up neither the error message neither the sent message, just dont show up anything. I guess that could be a simple thing that i am not seeing.. If u could help me in that i’ll be very grateful. Thanks in advance,

Carlos

ps: i am not getting the php error log. and i already extracted again the files.

Zorbix

Hi Carlos,

I’ve checked your site and the console log says it can’t file ‘php/send_message.php’. The url of it should be http://www.thrivedis.com/php/send_message.php. So double check that’s there.

Zorbix

I probably should have also mentioned it says this file is missing too:

http://www.thrivedis.com/font-awesome/css/font-awesome.min.css

that’s why none of the icons are showing

Default-user
cmlouro Purchased

Solved! U were right my bad uploading, some files missing.

Thanks for attention!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi there. Thank you very much for such a wonderful template. I introduce the changes on the site and I have two questions. 1 What do you do that when you load the website gallery display only the first 4 works. Now it displays my entire portfolio.

2 In the php file I changed the error messages (when sending messages) into the Polish language. But the error messages on the website still displays in English. Work in progress: www.slawekkinal.pl

Regards Slav

Zorbix

Hi Slav,

Thank you for the compliment, I’m pleased you like the template.

For the portfolio, just remove the ‘show me’ class from all but the first 4 items, or how ever many you’d like to show on load.

For the error messages, what you’ve changed is the fallback php error messages for if the javascript has been turned off. To change the javascript messages edit the ‘js/plugins.js’ file at line 74.

Kind Regards, Zackary

Default-user

Now It is working! Thank You

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 6-7 years

I’m getting my page built quickly, but i”m kind of stuck on the home page. I do not need a slider, but want two columns, like a half and half view, that will reflow. Can I easily do this? So far I haven’t gotten it to work. Any suggestions?

Zorbix

Hi janan32, did you get my email? There is a grid system that will automatically drop down to one column on mobile sizes. Have a look at the included file elements.html, it has column examples. If you have a link, I’m happen to take a look at what you have done and advice.

Kind regards, Zorbix

janjan32

I didn’t. I’ll send another message via your form. thanks.

Zorbix

Hi Janjan, that’s odd, I didn’t get a failure notice or anything. Check the spam folder just in case. I’ve mailed again. Couldn’t get the links to load though,

Kind Regards, Zorbix

janjan32

Just wanted to say thanks and you get five stars from me! Awesome customer service, and very responsive to all of my nagging questions. I really appreciate it.

  • Exclusive Author
  • Has been a member for 2-3 years
  • Sold between 10 000 and 50 000 dollars
  • Europe
  • Bought between 10 and 49 items
  • Referred between 100 and 199 users

very nice work,best of luck;

Zorbix

Thank you :)

  • Has been a member for 0-1 years

Hi Zorbix,

Very nice template. I have a question about 3D effects or layers and depth. Is this something that can be done with this template?

Thanks

Zorbix

Hi Karlnyqvist,

Thanks :) Slider Revolution is included as a homepage version, it’s quite powerful:

http://codecanyon.net/item/slider-revolution-responsive-wordpress-plugin/2751380

Check out it’s live demo too:

http://themes.themepunch.com/?theme=revolution_wp
Default-user

That´s good news. Thanks again.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
Semart Purchased

Hi, I have a contact form problem. When I click “send message” button, there is an error message: “Sorry there was a error sending you message” What must I do? Thank you, best regards.

Zorbix

Hi Semart,

For the contact form to work, you need PHP and a working mail server. Also, don’t forget to set your email and double check it’s correct in the ‘php/config.php’. It would be as well to see if there are any error messages in the console log in your browser.

Kind Regards, Zackary

Default-user
Semart Purchased

Hi, I tried the other server (Php and a working mail server). When I clik “send message” button, in this time “Thank you, your message was sent” writing. But I haven’t any receiving e-mail inbox. Thank you.

Zorbix

Hi, have you got a link?

When it says sent, it means the php mail function was successful in sending a message so I should think that side of it is now solved.

What may be going wrong is in receiving it. Don’t forget to check your spam box.

There can be reasons you email provider rejects the message or delays it. Gmail usually is slow sending an initial email then is fine there after. There can be other reasons too, like you server date being wrong, the hosting provider may have been blocked because of another customer sending spam.

It’s a good idea to try a different email address. Gmail is a good one to try and that’s what I use.

Are you able to check your mail server log? You may need to contact your hosting provider.

Kind Regards, Zorbix

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Great Template thinking of making the purchase! Wanted to know if you could add a BG Video behind the pattern? Thanks!

Zorbix

Hi, Oseasnain. Thank you :). Not by default but it’s easy to do, I have the code I can give you. I have tested so far in firefox, chrome and safari and will test in ie shortly.

Kind Regards, Zorbix

Zorbix

Tested on ie9

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I think I’ve done something silly or maybe its just because I’m not familiar with web templates. I have downloaded this already.

My main question is, what basic experience and knowledge do I need to start customising it for my own website?

Should I be having to open the sets of folders with an application??

Sorry for being blatantly dumb here, I searched google previously before downloading on how to use these kinds of templates but all google led me to was where to purchase them.

Kind regards,

SA

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