69 comments found

Quevega Purchased

Doh! I didn’t see the padding at the top of the css, so all sorted now thanks Alex :)

ThemeMakers

Glad to hear that you sorted it out by your own.
Thanks!

bruno334 Purchased

Good afternoon. I would first like to thank you for this template is perfect! There is however a small little bug and I insist since my previous exchanges: The contact form is not working properly in Google Chrome Please test this address: http://www.clic-et-vis.fr/33-contact.html You will see the captcha disappear in Chrome and not with FireFox. Probable incompatibility with google scripts javascripts at the bottom of the source ? Thank you for your expertise. Sincerely, Bruno PS : it would be easy to exchange directly together

ThemeMakers

Hi Bruno,
It may sound strange, but I’ve just checkrd your website in Chrome and it works fine. Please give us more information of your contact form which doesn’t work well.
Regards,
Alex

bruno334 Purchased

Hi Alex, Thanks for your reply and your patience. It’s very strange. In fact the generally first load of the page is ok. the captcha stay visible. BUT you press an other time on the “Contact” menu, or you make a refresh of the page and THEN …. few seconds after, the captcha disapear ! So, is’s impossible to send a mail …. I hope you’ll can reproduce this problem. Regards Bruno

ThemeMakers

Thanks for pointing us in this direction. Let us check this. It will take some time. Please stay in touch using facebook page and/or our twitter to be notified with any update/release of our themes.

jetbo Purchased

Hi there, i am trying to figure out where to change the code for a different location of the google map in the contact page. I checked you links you provided here but still i am lost :-( please help.

greeting Sven

ThemeMakers

Dear Sven,
You’ll find the necessary place in file custom.js. Just look for a commented code “Google Maps” there.
Regards,
Alex

jetbo
jetbo Purchased

thx allot that helped :-)

I purchased this and don’t understand WHY the navigation JUMPS to the NEXT link on hover. It’s like only HALF of the HOME link drops down for home links… even on YOUR example, if you hover OVER the a portion of the word HOME, it will start to drop down ABOUT.

What in the navigation do I adjust? I am on the style sheet and see NOTHING that helps this bug. PLEASE, write me back ASAP!

Look on my link, when you hover over ABOUT, the dropdown links GO AWAY!!! it;s like the whole thing is off by about 50px. PLEASE, help me. http://www.maplecrestlandscape.com/2013/index.html -Love, Melanie! awebwizard@gmail.com
awebwizard

HOW LONG UNTIL YOU REPLY??

awebwizard

Melanie Llewellyn,

Thank you for contacting us. This is an automated response confirming the receipt of your ticket. One of our agents will get back to you as soon as possible. For your records, the details of the ticket are listed below. When replying, please make sure that the ticket ID is kept in the subject line to ensure that your replies are tracked appropriately.

Ticket ID: TFZ-873-31039
Subject: contact form works half-way
Department: Customer Support (HTML Site Templates)
Type: Issue
Status: Open
Priority: Normal

You can check the status of or reply to this ticket online at: http://tickets.webtemplatemasters.com/index.php?/Tickets/Ticket/View/TFZ-873-31039

Kind regards,

ThemeMakers

ThemeMakers

Hi Melanie, Please be aware our support team doesn’t work 24/7. Once our managers get your request in Monday anybody answers you asap. Thanks for understanding and sorry for any inconvenience.
Have a nice day!
Regards,
Alex

Hi, Hope you or anyone can help, I have purchased your template and it is amazing I really love it. One small problem the baground image and logo will not show in Google Chrome? I would be really greatful for any help,

Kind Regards Matt

ThemeMakers

Hello Dear,
Could you please provide us with a link to your website to check it out and define a problem?
Regards,
Alex

sorry forgot to say it is the Horizon Premium xHTML Template

Kind Regards Matt

ThemeMakers

Thanks, please read the previous message from us.

bchita Purchased

Love the template and downloaded it. I hope that there is all photoshop files. Do you have the rest of the photoshop files, please let me know as soon as you can. I see you have pages for browsing and would like to get complete photoshop files for all pages that you have. I currently looked at what is provided 1. home.psd 2. home_black.psd 3. detailed.psd 4. detailed_black.psd I was thinking that there would be extra layers for the other pages, but no. Awaiting your response. Really stuck. Let me know if to get the rest of the files will cost more, let me know how much, or if you will kindly provide.

ThemeMakers

There are a few other psd files for this template. Please contact us via contact form on our profile page with regards to get the rest of other psd files, and we’ll get back to you with a link to download then.

bracchi Purchased

Where can I find the background images and patterns that you show as being available options? i.e., the grass, sky, wood boards, etc.

Are there different CSS scripts that I can load to change the background, body color, fonts, etc?

Thanks for your help.

ThemeMakers

All the background images located inside images/bgs/

Default-user
bracchi Purchased

I see that. But I have no idea where to change it…

ThemeMakers

just a hint for you: there is a class in body tag named “bg-1”. Try to use bg-2 or bg-3 and then refresh your page in browser window.

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