MVPThemes

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1429 comments found.

Nice theme. Building the website now and my dropdowns from the navigation bar are appearing in a horizontal line as opposed to dropping-down vertically. Can you help with this? Thanks.

Hi stevedemidio,

Please submit a ticket at the Support Center and I’ll look into this for you.

hei, i’m a buyer (but now expired). how can i find the menufication.zip ? it is not included in the download section.

Hi bhaktiutama,

The Menufication plugin no longer comes with the theme due to the plugin developer no longer supporting the plugin. So, the latest version of the theme comes with its own built-in flyout menu to replace the plugin.

how to enable it ? i already replace the hottopix folder, and save the hottopix option multiple times. but on mobile device it doesn’t show the fly menu. it shows default menu just like on desktop. if i search on the plugin folder, there is a menufication.css file .. but this file never reffered by the others one.

Hi bhaktiutama,

Please make sure you are using the latest version of the theme (3.0.2) and the built-in flyout menu will automatically be displayed by default. You won’t have to activate it.

Shungha

Shungha Purchased

Hi there,

I can’t make any change in your theme option so I’m trying to upload the latest version, but I can’t do that. It says…

“Unpacking the package…

Installing the theme…

Destination folder already exists. /home//.net/public_html/wp-content/themes/hottopix/

Theme install failed.”

Can you tell me how I can deal with it?

Thank you!

Shunya

Hi Shungha,

Please submit a ticket at the Support Center and I’ll look into this for you.

Shungha

Shungha Purchased

Hi, I have submitted a request. Please have a look and solve the problem.

Hi Shungha,

Thanks for submitting a ticket. While I do typically answer tickets within 24 hours, it may take longer on weekends and holidays. I appreciate your patience and I will answer your ticket in the order it was submitted. Thanks!

Hello, just installed the theme and I’m wondering how to get the featured articles above the widget section on the homepage?

Hi brickone,

Please make sure you have read through the documentation (located in the /documentation folder of the original zip file you downloaded from Themeforest), which will guide you through the setup process and explain the features of the theme. If you have any specific questions after reading through the documentation, please submit a ticket at the Support Center and I’ll be happy to help.

Hi,

can you explain the sizes/details of the wallpaper ad as well as the other ad units please.

Hi Rik007,

The recommended width of the wallpaper ad is a minimum of 1280px. The recommended height is a minimum of 600px. Due to the nature of wallpaper ads, the content of the site will sit on top of the ad and cover up the middle 1000px of the ad. The only visible area will the the left and right margins of the image which is why the ad should be wider than 1000px (recommended minimum 1280px).

The other ad units are labeled in the demo with their recommended dimensions.

Hello, i have problem with the versioni 3.0.2, floating menu appears in a white coffin above and you can not close

Hi mobiletoday,

Please submit a ticket at the Support Center and I’ll look into this for you.

Hello, I purchase hot topix before few years, before 3 days I upgrade it with your latest Update zip file. Now there is problem with main menu? Menu is shown in drop line position, not in horizontal.

Hi Ivo_M,

Are you trying to submit a ticket at this address? https://mvpthemes.zendesk.com

Also, with regard to the stylesheet missing, you are likely trying to install the wrong zip file. Please unzip the file you downloaded from Themeforest and follow the instructions inside the /documentation folder to install the theme.

Hi, yes i tried to submit, but e mail or password incorrect, and can’t get new password?! It say: “You cannot reset your password”

Hi Ivo_M,

I am not sure why it is saying you cannot reset your password, but please try to use a new email to create an account.

t1l5t

t1l5t Purchased

Hi. Had this theme for a while now and having problems with sharing articles. Most times recently when i post new articles and go to share a specific article via LinkedIn the page is blank and no image shows on the link. Any ideas? I tried playing around with permalinks and nothing.

Hi t1l5t,

Please submit a ticket at the Support Center and I’ll look into this for you.

Hi, please could you look at the ticket #1717

edited

Hi Duppy,

I will respond to your ticket in the order it was received. Thanks!

Thank you!

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