MVPThemes

MVPThemes supports this item

Supported

This author's response time can be up to 1 business day.

1395 comments found.

pepper5

pepper5 Purchased

Hi – great theme! been using it for a long time, but i see there are a few updates , like full width posts and better looking share buttons, how do i update the theme please? when i go to the WP themes page i dont see any option to update. thanks

Hi pepper5,

Hey, you can download the latest version of the theme via your Themeforest profile page in the Downloads section. Please make sure you select the “All files & documentation” option when downloading your files and then follow the instructions in the documentation for updating your theme.

Hello, i want to buy this theme but there is one thing.. on mobile i was looking the theme but with Home blog there are no thumbnails showing on smartphone.. only the featured slider got thumbnails.. O.o

Is there a option button for it?

Hi Nelrickson,

Unfortunately, that is not an option for the theme and is something you would need to modify on your own.

Hi, we have to rebuild our site from scratch and can’t seem to remember how to make the featured section on the home work. Can someone help?

Hi mediaskystudio,

Pease make sure you have read through the documentation (located in the /documentation folder of the original zip file you downloaded from Themeforest), which will guide you through the setup process and explain the features of the theme. If you have any specific questions after reading through the documentation, feel free to submit a ticket at the Support Center and I’ll be happy to help.

Is there a way to get the social sharing buttons below a post and after the responsive ad area? Also, thumbnail images for mobile devices would be a good future update…

Hi dmb004,

Unfortunately that is not a feature of the theme and while I do offer to perform small custom changes, this would require more than just a short fix. So it is something you would have to modify on your own or get a third party to help you with since I am unable to provide this level of customization to all of my customers. Sorry for any inconvenience.

No response from the team. Whenever we share any stories on fb, it shows incorrect images. We tried by deactivating other plugins, still this problem exists. The team hasn’t responded to us. Website: http://motoroctane.com

Hi OctaneAddict,

I am not sure what you mean by “the team hasn’t responded to us” since I have answered all open tickets within the last 10 hours. So, if you have submitted a ticket at the Support Center, please make sure the ticket’s status is set to “Open” and I will respond to it within 24 hours in the order it was submitted. Thanks!

Hi The last update was in August, Do you plan to add more features or new updates?

Thanks

Pierre

Hi Ivanoff,

It is not showing that you have purchased the theme. Please login with the username you purchased the theme with and post a comment here so I can confirm your purchase. Thanks!

Hello, I am trying to submit a ticket in your support center. I have forgotten my password and when I click on the Lost Password link, it takes me to a page that says “error.” I try to create another account and I also get the “error” page.

Hi erratikmind,

Please try again to create another account. If you still have an issue, feel free to message me via my profile page and I’ll look into this for you.

Hi. I was able to create a new account. Username “rowelle.” I will submit a ticket shortly. Thanks!

Hi erratikmind,

Thanks for submitting a ticket. While I do typically answer tickets within 24 hours, it may take longer on weekends and holidays. I appreciate your patience and I will answer your ticket in the order it was submitted. Thanks!

Hi, im having trouble with youtube videos embeded on this theme in ios systems, they just don’t play in phones and ipads. You have some plugin or code resolvs this?

Hi christiangsimon,

Please submit a ticket at the Support Center and I’ll look into this for you.

Hey, really looking to leverage the full width format, but was wondering if there’s anyway to ensure images used are also full width in the posts. At the moment, images resize and don’t occupy the full width area meaning their white space on either side of the image. Like this: http://outsideoftheboot.com/2015/12/12/the-10-young-stars-of-2015-nabil-fekir-wildcard/

Help appreciated.

Hi OOTB_blog,

Please submit a ticket at the Support Center and I’ll be happy to help you with this. Thanks!

Hello. Under the Hot Topix options (in the appearance category), the “upload image” button under Logo & Custom Favicon is not working

Hi tahishac,

Please submit a ticket at the Support Center and I’ll look into this for you.

I tried and keep getting an error :”The page you are looking for cannot be found. Please notify the site admin if you have found a broken link”

Hi tahishac,

The site is working just fine for me. You may have tried to log in too many times and got locked out. But send me a message through my profile page: http://themeforest.net/user/mvpthemes

Hello,

I have configured hot topix with one sidebar only (sidebar home widget Area). I would like to set up a different sidebar according to the post. But when I am writing a post I can only choose default or full width in Post Template. Of course, if I choose Default, I have the Sidebar Home Widget Area.

I would like to choose for each post which sidebar to display. Is there a way to have a third (fourth and more) option in post template to choose a different sidebar (and a way to create those sidebars) ?

Thanks

Hi Teamons,

While that is not a feature of the theme, you may be able to accomplish this with the Woosidebars plugin: https://www.woothemes.com/woosidebars/

How to change number of related posts that will be shown.

Hi mrkaraal,

Unfortunately that is not a feature of the theme and while I do offer to perform small custom changes, this would require more than just a short fix. So it is something you would have to modify on your own or get a third party to help you with since I am unable to provide this level of customization to all of my customers. Sorry for any inconvenience.

If you want to edit this on your own, you will need to modify this in the functions.php file as well as the corresponding css in the style.css file.

First of all I tried your support system but I could not send ticket to your system so that I am writing here.

Hi, I did uncheck “Show Social Sharing Buttons?” and social icons disappear from desktop view but in mobile view didn’t. I installed http://codecanyon.net/item/easy-social-share-buttons-for-wordpress/6394476 this plugin. You can check my site http://www.kupa.net.

And the other problem related social icons are viewing in “Sidebar Widget Area” > “Hot Topix: Category Light Widget” but especially in posts for example http://www.kupa.net/evim-evim-guzel-evim-inonu-stadyumu/ In this case I don’t want to see social network names in excerpt.

Thank you…

Hi shase,

As the message at the old Support Center mentions, the Support Center has moved to this address: https://mvpthemes.zendesk.com

Please submit a ticket there and I will take a look. Thanks!

For everyone having trouble with the XML not importing, the problem is the author is giving us a 2+ year old import file to use. This is no longer compatible. Author needs to update his XML file (takes 3 clicks) and update the ZIP file, instead of wasting people’s time and asking to submit requests to his help desk.

The error is: Sorry, there has been an error. This does not appear to be a WXR file, missing/invalid WXR version number.

I managed to make it work. I added these lines on line 29 of your XML import file. Right below <channel> and above <wp:category><wp:term_id>2

<title>YOUR TITLE</title> <link>http://YOURURL</link> <description>DESCRIPTION</description> <pubDate>Wed, 13 Jan 2016 16:06:21 +0000</pubDate> <language>en-US</language> <wp:wxr_version>1.2</wp:wxr_version> <wp:base_site_url>http://YOURURL</wp:base_site_url> <wp:base_blog_url>http://YOURURL</wp:base_blog_url>

Change your info as you need.

I’m going to fix the Widgets as he says and see if it looks like the demo.

Of course it’s not that simple. I just don’t think it takes you 2+ years to replace the images.

Hi simplestorydesign,

As a developer, there are certain things I have had to prioritize over others, and while this has certainly been on the list for a while, it has not taken precedence over more important issues and additions to each of my themes. But as I mentioned before, this will certainly be included in the next update. I appreciate your patience and understanding. Thanks!

Wonderful. Thank you!

How i get meta tag title different to my homage with specified url main domain, and meta tag title to my post?

Hi simpulmedia,

I am not sure what you are asking, but please submit a ticket at the Support Center and I’ll look into this for you.

by
by
by
by
by
by