1125 comments found

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 0-1 years
Ivo_M Purchased

Hello, I just made everything needed about installation. There is only white blank page. Nothing happens.

MVPThemes

Hey Ivo_M,

Please make sure you have read through the documentation, which will guide you through the setup process and explain the features of the theme. If you have any specific questions after reading through the documentation, feel free to submit a ticket at the Support Center and I’ll be happy to help.

Ivo_M
Ivo_M Purchased

Hello, I installed corectly hot topix theme. hottopix.zip I red your instructions. I dissable all old plugins around (gallery, polls tec) I upload your XML. I upload Menufication.

I checked out. Other (old) themes works fine. Do not kow what to do else. I have WP 3.8.

MVPThemes

Hi Ivo_M,

As I said above, please submit a ticket at the Support Center and I’ll be happy to help.

Ivo_M
Ivo_M Purchased

Dear friend, I did submit ‘ticket’ before 3 hours. Tnx

Ivo_M
Ivo_M Purchased

see 8066

MVPThemes

Hi Ivo_M,

Thanks for submitting a ticket. While I do typically answer tickets within 24 hours, it may take longer on weekends and holidays. I appreciate your patience and I will answer your ticket in the order it was submitted. Thanks!

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years
  • United Kingdom

Hi, is there any way to make a default featured image?

MVPThemes

Hi Panicdots,

Unfortunately this is not a feature of the theme and while I do offer to perform small custom changes, this would require more than just a short fix. So it is something you would have to modify on your own or get a third party to help you with since I am unable to provide this level of customization to all of my customers. Sorry for any inconvenience.

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 0-1 years
Ivo_M Purchased

Hello, this is nice theme, I have some questions and please answer here, do not send me to “ticket” center because it is slow and pretty complicated.

1. photos with dimension 620×400 work fine in 4 box on left side, but when I upload photos 1001×700 px – it is bad?! Can you fix it that every photo bigger than 620px works fine?

2. I create some tags, and that tags do not display in News Ticker Tag Slug?

Thanks for support.

MVPThemes

Hi Ivo_M,

1) The theme automatically crops larger images, so if it is not doing so, it is likely an issue with the folder permissions on your server. If you need further help with this, please submit a ticket at the Support Center and I will look into it.

I am not sure what you mean by “slow and complicated” since tickets are typically answered within 24 hours and it is as simple as filling out a form.

2) Please make sure you have read through the documentation, which will guide you through the setup process and explain the features of the theme, including how to set up the News Ticker. If you have any specific questions after reading through the documentation, feel free to submit a ticket at the Support Center.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi,

Is the new theme still on its way for March?

Thanks

MVPThemes

Hi AutoKwame,

Unfortunately, it is being pushed back to sometime in April.

Default-user

Damn.

Can you tell us if it will be notably different from Hot Topix?

Thanks

MVPThemes

Hi AutoKwame,

Yes, it will be a great improvement over Hot Topix.

Default-user

Well, I can’t wait then.

Default-user

Hi, MVP,

Is there anyway we can get a preview of the new theme? Even an image or two would suffice. The reason I ask is because I need to decide whether or not I should continue working on Hot Topix. All I’m looking for is an idea of the theme’s layout and features.

Thanks for your hard work.

MVPThemes

Hi AutoKwame,

Unfortunately, I won’t be able to provide any information about the new theme at the moment.

Default-user

OK.

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Please, help 1. How can I delete author and links to author’s page from widget catdark 2. How delete latest and comments from widget tabs

Thanks Hot Topix theme is great!!!

MVPThemes

Hi mrkaraal,

Please submit a ticket at the Support Center and I’ll be happy to help you with this. Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
naiver Purchased

Hello,

regarding new theme – will it be easy to migrate from Hot Topix? I’m asking because I’m not sure whether to update Hot Topix (still working on one of the first versions) or wait for the new theme…

Greetings

MVPThemes

Hi naiver,

It should not be hard at all, especially since the images are similar dimensions.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Are you working on a brand new theme for 2014.

My visitors really love Hot Topix theme but on ipad and mobile users can’t see thumbnails.

I also like Braxton especially ad placements. So it mostly suitable for fashion and beauty topics.

Thanks.

MVPThemes

Hi Necdet48,

Yes, the potential release date has been pushed back to sometime in April, but the new theme is currently in development.

I am not sure what you mean by users not being able to see thumbnails, but you should be able to see thumbnails on posts and in the featured posts section. But yes, some images around the site were removed on smaller devices to minimize load time, which is what most sites actually do with smaller devices.

Default-user

Thank you for the quick reply. I mean just like this (on mobile device): http://www.mvpthemes.com/braxton/blog-3/

I’m looking forward your brand new magazine theme. Thanks.

MVPThemes

Hi Necdet48,

Are you unable to see the thumbnail images for each post in the main content area?

Default-user

If you compare these two link on mobile device:

http://www.mvpthemes.com/hottopix/author/zaki/ http://www.mvpthemes.com/braxton/author/mvpthemes/ (all photos appears on mobile device)

I believe on new theme all photos appears on mobile device. I’m happy with Hot Topix right now. Thanks.

MVPThemes

Hi Necdet48,

Oh, I thought you weer saying the images weren’t appearing on the Braxton demo. On Hot Topix, that is the way it was designed, but things were coded differently on Braxton which allowed the images to be displayed.

Default-user

Yes. I like Braxton – especially ads and images placements. But it’s design mostly suitable for fashion and beauty topics. I’m writing on sport, technology and rumours. Because I’m waiting your new theme otherwise I will buy Braxton later.

MVPThemes

Hi Necdet48,

You can certainly use Braxton for a sports and technology site, but I understand if you want to wait for the new theme.

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years
  • United Kingdom

Hey guys, are there any showcase pages of links to people that are using your theme? I’d love to checkout what other people are doing with theirs!

MVPThemes

Hi Panicdots,

Unfortunately I don’t have any links to sites using my theme.

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years
boooah Purchased

hello , the mobile ad 320×50 is not working! I am not using any mobile plugin or what so ever! No magnification etc, just hot topix! Please do not send me to the Ticketcenter, the last time i had a question and needed help your support wash t as good as the Theme!

MVPThemes

Hi boooah,

The mobile ad unit was removed in an earlier update and replaced with a responsive leaderboard ad unit that can now accommodate Google’s Responsive Ad Unit.

Default-user
boooah Purchased

I add the responsive ad to the 320×50 unit! It started working for like 2 to 3 clicks and then the some large adds showed up again!

Default-user
boooah Purchased

Hello… need a answer!

MVPThemes

Hi boooah,

Please make sure you are using the latest version of the theme (2.1). If you have any issues after updating to the latest version, feel free to submit a ticket at the Support Center and I will be happy to help.

Default-user
boooah Purchased

hi i am using the latest version 2.1 . How do i set up the mobile ad! Where do i put the responsive ad, in the main head section or in the mobile section!

MVPThemes

Hi boooah,

Please make sure you have read through the documentation, which will guide you through the setup process and explain the features of the theme, including where to place you ad code. If you have any specific questions after reading through the documentation, feel free to submit a ticket at the Support Center and I’ll be happy to help.

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
facecat Purchased

Hi there,

What’s new in the version 2.1?

facecat
facecat Purchased

solved :p

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi there, I’m referring to http://www.mvpthemes.com/hottopix/category/entertainment/. 2 things. Is it possible if the Entertainment title below the navigation be changed to something else? ie. I want to keep the “Entertainment” navigation there but have the “Entertainment” below the navigation to be retitled to something else.

For the Entertainment below the navigation and above the banner, is it possible to have a subtitle text?

MVPThemes

Hi iluvspinach,

The category page will display the name of the category. So if you want to edit it, you can simply change the name of the category. But, adding subtext or a description is something you would have to modify on your own.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

How can I delete the main nav and the logo from the theme on mobile devices? I want see the theme on mobile devices only with the logo and nav that Menufication plugin shows.

MVPThemes

Hi mikelalonso,

Unfortunately this is not a feature of the theme and while I do offer to perform small custom changes, this would require more than just a short fix. So it is something you would have to modify on your own or get a third party to help you with since I am unable to provide this level of customization to all of my customers. Sorry for any inconvenience.

  • Bought between 1 and 9 items
  • Greece
  • Has been a member for 2-3 years

Hi, I have a problem with the ‘Pin it’ button, when I try to Pin a photo from a post or from the homepage they say “Whooops! Sorry we could not fetch the image.” Do you know how can I fix it? Thanks! :)

MVPThemes

Hi meymigrou,

Please disable all of your plugins to make sure they are not causing this issue. If you still have issues after you have disabled each of your plugins, feel free to submit a ticket at the Support Center and I’ll be happy to help.

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
  • United States

Does theme have anymore social share options? Stumble, reddit?

MVPThemes

Hi Meeplace,

There are no other social sharing options other than what you get with the theme, which is what is shown in the demo.

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years
  • Poland
jfk65 Purchased

I cannot access Support Centre. After login procedure the site freezes and does not resolve. I wanted to translate the “page x of x” on the category site into my language by changing it on the functions.php but then the site goes blank. I had this problem with 2.0 and now the situation is the same.

MVPThemes

Hi jfk65,

Please wait 10 minutes and try again. If it still doesn’t work, please send me a message through my profile page.

jfk65
jfk65 Purchased

It doesn’t work even from different machines at different locations. I tried reseting password but in vain. I cannot enter my profile at the Support Centre. After hitting “Go” the page freezes and I cannot proceed to the forum.

jfk65
jfk65 Purchased

One thing more: though I translated “Don’t Miss” in po mo files into my language using PoEDIT, it still shows its Emglish version.

MVPThemes

Hi jfk65,

As I said above, please submit a message via my profile page and I’ll look into your issue with the Support Center.

jfk65
jfk65 Purchased

Gosh, what’s the difference here or your profle page?

MVPThemes

Hi jfk65,

Unless you prefer to send me your login information here, I would suggest that you send a message through my profile page to keep that information private.

jfk65
jfk65 Purchased

Ok

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hey,

How does one activate the Fly-Out menu ?

Cheers!

MVPThemes

Hi OOTB_blog,

Please make sure you have read through the “Menufication” section of the documentation, which will guide you through the setup of the plugin. If you have any specific questions after reading through the documentation, feel free to submit a ticket at the Support Center and I’ll be happy to help.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Does anyone see a problem, with the primary menu dropping down look it should in Google Chrome? Currently the menu drops like it should in every browser I have tried, but Chrome.

MVPThemes

Hi john_wilbanks,

I am not seeing any issue on my end, but please submit a ticket at the Support Center and I’ll look into this for you.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Can we expect better menu? Mega menu function? Colors for every category?

MVPThemes

Hi Osmanovic,

I do continue to look into a way to include a Mega Menu, but I can’t promise that that feature or any of the others you mentioned will be included any time soon.

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years

Can the wallpaper ad take over the whole background like it does in your new theme braxton?

MVPThemes

Hi improvinc,

Yes, it can take over the whole background. The image can be as large as you want. The only difference between the Wallpaper Ad between the two themes is the size and what is on the ad. The Hot Topix one just has two rectangles on the Wallpaper Ad, whereas the Braxton one is just more elaborate. It’s the exact same function though.

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years

How do I change the text on the “Don’t Miss” section of the ticker?

MVPThemes

Hi improvinc,

Please make sure you have read through the documentation, which will guide you through the setup process and explain the features of the theme. If you have any specific questions after reading through the documentation, feel free to submit a ticket at the Support Center and I’ll be happy to help.

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