1206 comments found

Ivo_M Purchased

Hello, I just made everything needed about installation. There is only white blank page. Nothing happens.

Ivo_M
Ivo_M Purchased

Dear friend, I did submit ‘ticket’ before 3 hours. Tnx

Ivo_M
Ivo_M Purchased

see 8066

MVPThemes

Hi Ivo_M,

Thanks for submitting a ticket. While I do typically answer tickets within 24 hours, it may take longer on weekends and holidays. I appreciate your patience and I will answer your ticket in the order it was submitted. Thanks!

Hi, is there any way to make a default featured image?

MVPThemes

Hi Panicdots,

Unfortunately this is not a feature of the theme and while I do offer to perform small custom changes, this would require more than just a short fix. So it is something you would have to modify on your own or get a third party to help you with since I am unable to provide this level of customization to all of my customers. Sorry for any inconvenience.

Ivo_M Purchased

Hello, this is nice theme, I have some questions and please answer here, do not send me to “ticket” center because it is slow and pretty complicated.

1. photos with dimension 620×400 work fine in 4 box on left side, but when I upload photos 1001×700 px – it is bad?! Can you fix it that every photo bigger than 620px works fine?

2. I create some tags, and that tags do not display in News Ticker Tag Slug?

Thanks for support.

MVPThemes

Hi Ivo_M,

1) The theme automatically crops larger images, so if it is not doing so, it is likely an issue with the folder permissions on your server. If you need further help with this, please submit a ticket at the Support Center and I will look into it.

I am not sure what you mean by “slow and complicated” since tickets are typically answered within 24 hours and it is as simple as filling out a form.

2) Please make sure you have read through the documentation, which will guide you through the setup process and explain the features of the theme, including how to set up the News Ticker. If you have any specific questions after reading through the documentation, feel free to submit a ticket at the Support Center.

Hi,

Is the new theme still on its way for March?

Thanks

Default-user

Hi, MVP,

Is there anyway we can get a preview of the new theme? Even an image or two would suffice. The reason I ask is because I need to decide whether or not I should continue working on Hot Topix. All I’m looking for is an idea of the theme’s layout and features.

Thanks for your hard work.

MVPThemes

Hi AutoKwame,

Unfortunately, I won’t be able to provide any information about the new theme at the moment.

Default-user

OK.

Thanks

Please, help 1. How can I delete author and links to author’s page from widget catdark 2. How delete latest and comments from widget tabs

Thanks Hot Topix theme is great!!!

MVPThemes

Hi mrkaraal,

Please submit a ticket at the Support Center and I’ll be happy to help you with this. Thanks!

naiver Purchased

Hello,

regarding new theme – will it be easy to migrate from Hot Topix? I’m asking because I’m not sure whether to update Hot Topix (still working on one of the first versions) or wait for the new theme…

Greetings

MVPThemes

Hi naiver,

It should not be hard at all, especially since the images are similar dimensions.

Are you working on a brand new theme for 2014.

My visitors really love Hot Topix theme but on ipad and mobile users can’t see thumbnails.

I also like Braxton especially ad placements. So it mostly suitable for fashion and beauty topics.

Thanks.

MVPThemes

Hi Necdet48,

Oh, I thought you weer saying the images weren’t appearing on the Braxton demo. On Hot Topix, that is the way it was designed, but things were coded differently on Braxton which allowed the images to be displayed.

Default-user

Yes. I like Braxton – especially ads and images placements. But it’s design mostly suitable for fashion and beauty topics. I’m writing on sport, technology and rumours. Because I’m waiting your new theme otherwise I will buy Braxton later.

MVPThemes

Hi Necdet48,

You can certainly use Braxton for a sports and technology site, but I understand if you want to wait for the new theme.

Hey guys, are there any showcase pages of links to people that are using your theme? I’d love to checkout what other people are doing with theirs!

MVPThemes

Hi Panicdots,

Unfortunately I don’t have any links to sites using my theme.

boooah Purchased

hello , the mobile ad 320×50 is not working! I am not using any mobile plugin or what so ever! No magnification etc, just hot topix! Please do not send me to the Ticketcenter, the last time i had a question and needed help your support wash t as good as the Theme!

MVPThemes

Hi boooah,

Please make sure you are using the latest version of the theme (2.1). If you have any issues after updating to the latest version, feel free to submit a ticket at the Support Center and I will be happy to help.

Default-user
boooah Purchased

hi i am using the latest version 2.1 . How do i set up the mobile ad! Where do i put the responsive ad, in the main head section or in the mobile section!

MVPThemes

Hi boooah,

Please make sure you have read through the documentation, which will guide you through the setup process and explain the features of the theme, including where to place you ad code. If you have any specific questions after reading through the documentation, feel free to submit a ticket at the Support Center and I’ll be happy to help.

facecat Purchased

Hi there,

What’s new in the version 2.1?

facecat
facecat Purchased

solved :p

Hi there, I’m referring to http://www.mvpthemes.com/hottopix/category/entertainment/. 2 things. Is it possible if the Entertainment title below the navigation be changed to something else? ie. I want to keep the “Entertainment” navigation there but have the “Entertainment” below the navigation to be retitled to something else.

For the Entertainment below the navigation and above the banner, is it possible to have a subtitle text?

MVPThemes

Hi iluvspinach,

The category page will display the name of the category. So if you want to edit it, you can simply change the name of the category. But, adding subtext or a description is something you would have to modify on your own.

How can I delete the main nav and the logo from the theme on mobile devices? I want see the theme on mobile devices only with the logo and nav that Menufication plugin shows.

MVPThemes

Hi mikelalonso,

Unfortunately this is not a feature of the theme and while I do offer to perform small custom changes, this would require more than just a short fix. So it is something you would have to modify on your own or get a third party to help you with since I am unable to provide this level of customization to all of my customers. Sorry for any inconvenience.

Hi, I have a problem with the ‘Pin it’ button, when I try to Pin a photo from a post or from the homepage they say “Whooops! Sorry we could not fetch the image.” Do you know how can I fix it? Thanks! :)

MVPThemes

Hi meymigrou,

Please disable all of your plugins to make sure they are not causing this issue. If you still have issues after you have disabled each of your plugins, feel free to submit a ticket at the Support Center and I’ll be happy to help.

Does theme have anymore social share options? Stumble, reddit?

MVPThemes

Hi Meeplace,

There are no other social sharing options other than what you get with the theme, which is what is shown in the demo.

jfk65 Purchased

I cannot access Support Centre. After login procedure the site freezes and does not resolve. I wanted to translate the “page x of x” on the category site into my language by changing it on the functions.php but then the site goes blank. I had this problem with 2.0 and now the situation is the same.

jfk65
jfk65 Purchased

Gosh, what’s the difference here or your profle page?

MVPThemes

Hi jfk65,

Unless you prefer to send me your login information here, I would suggest that you send a message through my profile page to keep that information private.

jfk65
jfk65 Purchased

Ok

Hey,

How does one activate the Fly-Out menu ?

Cheers!

MVPThemes

Hi OOTB_blog,

Please make sure you have read through the “Menufication” section of the documentation, which will guide you through the setup of the plugin. If you have any specific questions after reading through the documentation, feel free to submit a ticket at the Support Center and I’ll be happy to help.

Does anyone see a problem, with the primary menu dropping down look it should in Google Chrome? Currently the menu drops like it should in every browser I have tried, but Chrome.

MVPThemes

Hi john_wilbanks,

I am not seeing any issue on my end, but please submit a ticket at the Support Center and I’ll look into this for you.

Can we expect better menu? Mega menu function? Colors for every category?

MVPThemes

Hi Osmanovic,

I do continue to look into a way to include a Mega Menu, but I can’t promise that that feature or any of the others you mentioned will be included any time soon.

Can the wallpaper ad take over the whole background like it does in your new theme braxton?

MVPThemes

Hi improvinc,

Yes, it can take over the whole background. The image can be as large as you want. The only difference between the Wallpaper Ad between the two themes is the size and what is on the ad. The Hot Topix one just has two rectangles on the Wallpaper Ad, whereas the Braxton one is just more elaborate. It’s the exact same function though.

How do I change the text on the “Don’t Miss” section of the ticker?

MVPThemes

Hi improvinc,

Please make sure you have read through the documentation, which will guide you through the setup process and explain the features of the theme. If you have any specific questions after reading through the documentation, feel free to submit a ticket at the Support Center and I’ll be happy to help.

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