298 comments found

brulace Purchased

Hello, Do you have child theme? Thanks

SmoothThemes

Doesn’t include child theme in download folder.

Regards.

Default-user
brulace Purchased

Could you provide a child theme, please? Thanks

HI, can I integrate the site with PayPal?, and works for Rent Houses thanks

SmoothThemes

There is no payment functions in this theme.

Regards.

brulace Purchased

The reservation and the contact form don’t work.

What’s supposed to do?

Thanks

SmoothThemes

Please post your issue at our support forums.

Thanks

How can I get the reservation form (booking form) URL to open in a new tab?

SmoothThemes

Please post your issue at our support forums.

Thanks

Is there a way to remove the top bar navigation area completely from the theme? We have noticed even though we do not have that menu active, it still shows up for a brief few seconds in the browser at times when moving from page to page. The small black line is always there so if we can’t eliminate that completely we would at least like to remove that temporary menu that is appearing as mentioned. Thank you.

SmoothThemes

Not sure why that happen but on the demo it’s loading fine, btw you can completely hide this via CSS ( you can use custom CSS from theme option )

.top-bar-outer-wrapper { display: none; }

Regards.

Default-user

Excellent! Thank you so much. I appreciate it. This is what we needed to removed the top bar.

amisla Purchased

Hi, for some reason just now the featured photo from woocommerce product doesn’t show or dissapeared. It only shows product gallery. Weird but it is only happening with this theme. I have other themes and they are alright.

SmoothThemes

Please post your issue at our support forums.

Thanks

hi, I perform new website for my client. I can’t install hotec theme on his actual domain because it will be under construction during some days. Can I install hotec theme on a sandbox domain and when it will be accepted than install on destination domain (move to destination domain)? Or it will be locked after first install?

SmoothThemes

Sorry you don’t have buyer badge.

Default-user

yes, this is a pre-sales question. I want to know it before I buy this theme.

SmoothThemes

Yes, it’s possible.

Regards.

vsplgoa Purchased
Hi, i want to purchase this theme but before going for that i have one query.. can i use Online Hotel Booking System – WordPress Plugin v1.2 with this theme it is supported or not ? or else suggestion any booking which is supported with your theme ? http://codecanyon.net/item/online-hotel-booking-system-wordpress-plugin/4092940

ASAP

SmoothThemes

We not yet test with it.

Regards.

While doing some SEO work today on a site using your Hotec theme, I noticed a few things I wanted to ask you about:

1. Why is the name of the site appearing twice in the browser tabs of each page? Is there a way to turn this off in the theme settings?

2. Does using the theme’s page builder to create page content have a negative impact on the site’s SEO? Most Wordpress SEO plugins look at the content in the page editor window so they are not able to see content contained within a page builder. I wanted to get your feedback about this. Thanks.

SmoothThemes

1. You can install any SEO plugin to change the site name display for each page/post.

2. SEO plugin are able to see page builder content.

Regards.

I am having an error that is only effecting the home page: I went to add a product, and when I did, I received this error message,

“Error

×Error message EntityMetadataWrapperException: Unknown data property commerce_product. in EntityStructureWrapper->getPropertyInfo() (line 335 of /home/content/64/9756664/html/scenic-safari-test/sites/all/modules/entity/includes/entity.wrapper.inc). The website encountered an unexpected error. Please try again later.”

Can someone help me fix this issue?

SmoothThemes

Where are you get this theme ?

Rhipple Purchased

Hi,

I’m wondering how I would go about pushing the home page content section down a little bit so it’s level with the rev slider vs sitting on top of the slider? My clients love the theme but want that portion cleaned up a bit . thanks

SmoothThemes

Hey! Thanks for purchasing one of our files, we truly appreciate it! Support for all our themes is conducted through the SmoothThemes support forums, if you’d like to start a new thread over there either myself or another member of the support team can take a look at your issue ;)

SmoothThemes Support Forums | Create an Account

Default-user
Rhipple Purchased

Hi! I tried to set up an account with your support forum but it won’t let me login. Every time I try it comes back with a “security test failed.

Lots of redirect errors on alagna.it could you give me a new user to the support forum?

Thanks.

Default-user

Also SP Upcoming Events do not display events and there are troubles with iPhone and iPad

SmoothThemes

Where you get our theme ?

Default-user

Themeforest, with another account. Yesterday i’ve sent you an email with the purchase code

Hello! Can I use Google Analytics with this theme?

SmoothThemes

Yes you can :)

Hi. Your Support Forums doesnt work. Error: Security test failed.

Anyways, I need to be able to get titlebar to full width. Tried to read Titlebar Element Full Width at http://www.smooththemes.com/forum/discussion/titlebar-element-full-width/ but since your support forums doesnt work, its a bit difficult.

Please help to get titlebar in full width

SmoothThemes

Email us via our profile page, include your username and let us know more detail why you can’t login, we will take a look.

regards.

Centrino Purchased

Hello!

Great theme!!

I would like to remove the AM and PM (at the events page). In my country, we don’t work with AM and PM.

Can you help me with this?

Thanks!

Default-user
Centrino Purchased

Ok, thanks! Just started a new thread on your support forum!

Default-user
Centrino Purchased

Hello, I can not access my own thread I started at your support forum anymore. You’ve posted a solution, but the solution does not work.

Now I want more support, but I always receive this error when I try to login:

Security test failed.

Can you please help me?

Thanks!

SmoothThemes

Can you please send us an email via our profile page and tell us more detail about your forum login issue, our support staff will be there.

Regards.

Please advice if date picker (month,days names etc),in booking forms are already translated in Russian?

Are there clear instructions on translating if they are not?

Default-user

Please advice if i can expect any reply on this request?

SmoothThemes

Really sorry for the late reply.

You can translate any words on the theme files via .po files. Any words generator by Javascript you will need to edit directly in .js files.

Regards.

Default-user

Thanks for the reply.

Unfortunately I am not a developer, so i have no idea how to implement dual language calendar by editing in ”.JS” files.

However i can translate all content of your demo site to Russian. This makes your demo site completely multi language. On the most of the themes multi lingual is only claimed but not enabled on the demo site.

I believe this difference can create some additional value from customers that need full multi language compatibility.

Will you help us to implement ”.js” editing in case we will buy your product and provide you with appropriate translation? Will it be covered by standard support conditions?

Hello,

i bought this theme to solve my client hotel website. But i cant find how to enable translations. In manual, there is no line about it. Please, can you help me, how to translate?

BR!

SmoothThemes

Hey! Thanks for purchasing one of our files, we truly appreciate it! Support for all our themes is conducted through the FameThemes support forums, if you’d like to start a new thread over there either myself or another member of the support team can take a look at your issue ;)

SmoothThemes Support Forums | Create an Account

Default-user

I just want to know, how to manage languages as its show in demo. Now i have theme installed in WP, but no languages.

SmoothThemes

You will need to install WPML plugin (premium)

Regards.

Juanprimo Purchased

Hi, i’ve just bought your template. What kind of wordpress version can i install?...3.8 or 4.0? Thanks Alby

SmoothThemes

Latest version of WP. 4.0.1 :)

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