Discussion on Hotel Diamond - Drupal Hotel Booking Theme

107 comments found

i want to purchase and use this theme in nigeria, and we have interswitch and gtpay card systems here, they work well with opencart and some e-commerce platforms. I want to know if opecart payment module can be edited to work with this or is there any other way out.

inspiromedia

Hi,

Theme is fully integration with Commerce to manage payments, a range of different payment gateways with drupal commerce and support many payment options. Please make a research if the interswitch and gtpay modules are supported by drupal commerce module, if yes, i think you are good to go.

Thank you very much!

Default-user

Thanks for the reply, I’ll do that and get back to you.

Kuat Purchased

Hello! Thanks for a great template. I’ve already purchased it. When I’ve installed it, I wanted to upload a background image in slider. But drupal says “File upload error. Could not move uploaded file.”. What is wrong? Please help. May be the problem in directory access. Could you tell me in what directory it tries to move image? Thanks!

Default-user
Kuat Purchased

Thank you! Now it works fine!

Default-user
Kuat Purchased

Hello! Please give me advice how to translate the rooms. I have 3 languages, and the problem is that my rooms is in english, I don’t know how to translate the name and description of each room to other 2 languages. I tried to use “translate interface” and it did not find this string. Thanks!

inspiromedia

Hi,

Recently we have created a support ticketing system, please go to: http://support.inspiro-media.com, register and we will help you directly on this issue.

Thank you very much!

Dear customers,

We have released an advanced support ticketing system. Please visit: http://support.inspiro-media.com and search our knowledgebase for any known issues or signup to report a new issue.

Thank you very much!

Man you are great and this theme is the most perfect theme for Hotel service , i was want to ask you if there are an available theme for Wordpress , because we don’t know about Durpal .. Another way if there are no available copy for wordpress , can you help me please in durpal to setup your theme if i pruch it .. Thank you

Default-user
Mrkbadawy Purchased

I’m Waiting ..

inspiromedia

We have answered your ticket!

Here is are your answers (copied from ticket)

Hello friend

The problem about the logo and menu. I will fix it on the next update.

1. This should not be happen. Please se in Reports menu from administration menu if you can fix by rebuilding the permission. Also are you logged in as a admin? If not please use admim user and give to that user the permissions to translate the content.

2. Could you send me the website url, let me check it.

3. In this case create a or copy a bookable unit type with name example Building nr1 and add bookable unit with name like this Apartment 001, Apartment 002.

The currency can be changed in Store > Configuration > currency settings and choose your desired currency. Remember when you add a accommodation page via Unit description content, the currency is static text.

4. Customers first make a bookings and later the next step is to go with the payment process.

5. If you are logged the site doesn’t use the drupal cache. Try to logout and test it.

Thanks

Hi, your theme looks great! But before buying this theme I have a couple questions: - Can I custom the email my clients will receive afterwards? - I tried to take a room on your demo to try it out, received the e-mail, logged in, but then I only have access to my profile/passwords. What else do clients have once they’re logged in ? Thank you,

Mrkbadawy Purchased

Hello , Thanks for the Great Theme , I was want to ask about many things . 1- about RTL when i try to convert it to Arabic it dosn’t converted i mean the logo and the menu stay in there places nothing change , another thing for example when i try to translate the menu to the other language ( ARABIC ) it tells me that i don’t have permission for this !! 2- there are a white space before the header . 3- we have 5 buildings for our hotel and every building have different information different appartments with different rooms , the quistion is how do i put all this information to the site with different currancy (SAR) . 4- how do i make the customer to chose between Booking and Payment or booking and payment when he come to the hotel .. 5- the resolution for the website is little the link of my new website is http://hmsat-palace.com

inspiromedia

Hello friend

We have published a notice message in our support system because we had to make some backend system upgrades in order to provide fast support in future. Thank you for your patience, much appreciated.

I will send you an solution right away, in you opened ticket.

Thank you friend :)

allspy Purchased

As you know Drupal 7.24 as been launched, can we update it without any issues? Thanks

I have 3 tickets waiting, I appreciate your reply in order to solve the problems that I’m dealing. Thanks

inspiromedia

Hello friend

We have published a notice message in our support system because we had to make some backend system upgrades in order to provide fast support in future. Thank you for your patience, much appreciated.

I will send you an solution right away, in you opened ticket.

Thank you friend :)

Default-user
allspy Purchased

ok, I wait for your reply. I hope that you can help me solve this and have my website finally online. Thanks

After having added an option to a Bookable Unit, then when making a booking request, it displays the right amount on Base Cost, but adds a supplementary night under Cost! This is also the case with the demo of the theme.

inspiromedia

Hi

Thanks for this help. please open an support ticket here support.inspiro-media.com and we will discuss there.

Thanks

Default-user

Hi, I have done so.

Mrkbadawy Purchased
From 5 Days there are no answer on my questions on your support forums , why you sell a theme if you will not support the people who will take it ?? This theme is not perfectly working RTL , There are a problems when converting to RTL with the logo and the Main Menu they still in the same places , aproblem with the Gallery and how to show it , there are no description in the document included for how changing the Gallery style , or attach some photos from this gallery to a unit page , not all the photos showing in the end , some photos only ! problems with adding booking link for this room in the same page who descripe this room because there are no description about how to do it in the Installition document , there are no Page theme like wordpress ( as a customer you have to use internet to search and search and seaaarch to know how to make a page includes what you need because there are no support helps you ) .. Really i don’t know what to do ! In the end i’m advicing everyone who don’t know well about drupal or its the first time to use it , don’t take this theme because nobody will help you .. http://support.inspiro-media.com/?ticket=diamond-theme#comment-107

Thanks ..

inspiromedia

My dear friend I am so sorry for this, but I tried to rest for some days because it’s holidays time. I will do the best and I will reply your ticket today.

Thanks for understanding me.

Happy holidays

Default-user
Mrkbadawy Purchased

In the East we don’t have this Holiday , Anyway I wish you a merry Christmas , and please please i need your help .. Thanks and i’m waiting ..

inspiromedia

Hi, i have answered your tickets! Thanks

is it possible to set up minimum booking days; like 7 days in summer or 4 days in Easter?

inspiromedia

Hi

Please contact me here support@inspiro-media.com and if you can explain me more in details.

Thanks

I installed Hotel Diamond from directory “For fresh new Drupal Installation (recomended)” and I followed the instructions to install it with full content like live demo, but i have big problems. One is that I don’t have any pictures, everything is messy. I want to look like the live demo to help me edit better.

Default-user

And one more thing, where can i edit the images from the Panel Slider?

inspiromedia

Hi friend

We have replied your ticket at support.inspiro-media.com

Thanks

allspy Purchased

Hi Mrkbadawy, unfortunately the solution was postponement until January 14th when according to the developer a new update will be launched. I’m cruising my fingers so that all goes as hes predicting so that I can finalize my project.

I’m sure that this is a great theme, it captured my atention from the first moment. However it needs a lot of ajustments in order to work at 100%, as we all expect.

Regards

inspiromedia

Dear Allspy

My name is Ardian Musliu, CEO of Inspiro Media!

I just read all your comments and your issues you have and as a CEO i am really so sorry that this happened to you with our theme, please send me an email here and i am going to help you directly to fix all issues with our theme.

Please email me directly here soon as you can: ardianmusliu@inspiro-media.com and we will contact directly here and fix all your issues you have.

Thank you very much!

Best Regard Ardian Musliu

Hi,

I am looking to purchase the theme. However there are some points I think you should know.

The search is not exactly responsive. If you resize the window the search does not resize well. The same can also be said of the calendar.

Another thing I wanted to know is the multi hotel usage of the theme. Please advise when you except this to be done.

inspiromedia

Hi

Thank you so much for your interest. Yes Search does resized and will fit good on smartphone, and tablets size.

About the multi hotel, unfortunately in this time theme does not support multi hotel management, but this feature will be implemented, in the fututre.

Thank!

Hello, i have a question, does this theme supports seats allocation? i really need a booking system with seats allocation or similar.

Thanks!

inspiromedia

Hi,

Thank you very much for your interest.

Unfortunately theme does not support seat allocation. More details about theme features you can find here: http://themeforest.net/item/hotel-diamond-drupal-hotel-booking-theme/5655935

Thanks :)

Hi, I want to purchase this theme this week but reading the comments it seems to have a LOT of bugs in it which does worry me immensely. You stated that there will be an updated version released on the 14 th – is this a firm date?

Thanks
Secc
inspiromedia

Hi we have updated theme and fixed some minor bugs.

Thank you very much

Hi, wonderfull theme. I’m really interested in buy it, it appears to have all the functions I need. I’ve saw some buyers reporting bugs and errors, and information about an update to be launched this week. Can you please confirm if the update will be release this week? Thanks

inspiromedia

Hi yes there were some minor bug, but we did fixed them. Theme is updated to the latest modules, drupal version and added some new features.

Thank you very much

Dear customers,

We have released an advanced support ticketing system. Please visit: http://support.inspiro-media.com and search our knowledgebase for any known issues or signup to report a new issue.

Thank you very much!

Hi, is this theme comaptible with the 7.26 Drupal version?

On description I can see that it’s “Full compatible with Drupal 7.23 (latest)”

inspiromedia

Dear friend yes theme is compatible with drupal 7.26 we tested but we didn’t updated. I guess we will update drupal core and publish it.

Thank you very much

Please any time you need help contact us

Is it possible to convert this from a hotel room booking theme to a single villa or apartment booking theme?

Default-user

Hi,

I wasn’t suggesting disabling the search, I was referring to the fact that if you are promoting a villa or apartment you will not want to search for number of rooms, so not having this box displayed would be helpful.

Thanks.

Default-user

How do you edit the testimonials on the front page? I’m going around in circles trying to do this. I did add a new testimonial entry, however it doesn’t show on home page :(

inspiromedia

Hi,

1. On the Administration Menu that runs across the top of the page, click Add content and then click Testimonials 2 Write down testimonial fields. 3.Click the Save button to save your new page.

Please if you need further assistance, contact us here:

http://support.inspiro-media.com

Thanks,

Absolute fantastic Hotel Booking theme! I am thinking to buy it now. Before i purchase i have a question

Do the Revolution slider comes with license for this theme or should i buy it to?

Thank you very much :)

inspiromedia

Thank you very much for your kind words.

Yes Revolution slider is included in theme with a single license.

Thank you very much!

If you need further support, please do not hesitate to contact us!

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