We have released an advanced support ticketing system. Please visit: http://support.inspiro-media.com and search our knowledgebase for any known issues or signup to report a new issue.
Thank you very much!
I want to make the theme with red color and change the slider with this Panel Slider, please can you guide us how can we change color theme and Homepage slider.
Changing theme colors:
On the Administration Menu that runs across the top of the page, select Appearance ?Settings.
-Go to the Styling options
-In the drop-down list select your preferred color.
-Click Save Configuration to save settings.
Changing default slider:
-Go to the Default Slider tab and select Panel Slider.
-Save configuration's, done
-From administration menu go to Content and add your desired slides on Panel Slider.
Please feel free anytime to contact me by opening support tickets in support.inspiro-media.com
Have nice day!
Sorry…. I have another question, do the theme support paypal integration?
Yes theme is fully integrated with commerce modules, all you have to do is just enable PayPal module and configure it with your PayPal id …
Please, if you need further question do not hesitate to contact us
1) In Mails i want to Send the Room Details like no. of Rooms Booked, its Price & its Status.. How can i add Rooms No and its parameter in Mail (param)
2) While Checkout, In Billing Information i want to add a field of “Mobile No.”
3) After selecting the Rooms in Checkout preview the Total Amount Changes (wrong amount is Displayed)
We have already replied your ticket, we will guide and help you there.
Please Update me on the Above…. Waiting for your Reply
Yes this can be customized by using drupal commerce email rules. Please take a look at drupal commerce documentation.
today we are going to update theme. Adding some features and bug fixing. Please wait till the next update of theme.
Please contact us at the support.inspiro-media.com
Thank you very much
The total Calculation Issue in ‘checkout Review’ has not been solved…
and What is 6015 Nights?? I want to remove it, how can i remove it??
eg. Booking for Standart Room (6015 Nights; Arrival: 01-02-2014 Departure: 02-02-2014)
please help out ASAP
Waiting for your reply..
Waiting for reply…
Waiting For Reply from last 2 week. please Update….
We tested it before updated! Please make you sure you have updated theme correctly!
We have replied your ticket and asked from you to send us the site info, in order to investigate this issue!
I’m searching for a template that I can use for a wellness, so the guests can book differents arangements (one of 2 hours, one for half a day and also one for evenings).
Is it possible to set these arrangements as reserved blocks in the calender when someone reserves a certain arrangement?
Thank you very much for your interest. Unfortunately theme does not support time booking option.
I would like to use your theme for our hostel, i would like to know more about the booking system; how it works, am i able to track bookings, is there any chance to see the requests and confirm or decline in anycase. Is there any report system with this?
Our theme is compatibile with drupal rooms and drupal commerce modules, you will find many features in this theme.
Please see full theme features here: http://themeforest.net/item/hotel-diamond-drupal-hotel-booking-theme/5655935
Thank you for auto-responde. I already read that page but that was not the answers of my all questions. Do i have a chance to use the demo admin page of the whole theme somehow or is it an obligation to pay and buy and if it is not fitting with my needs to start all from the beginning with another template?
We are so sorry but we do not provide demo testing in this time, Yes you can use with other themes, but we are afraid that you need to do some modifications and configurations by your self.
not a good way of marketing. you want me to make a blind shopping. because on web about this theme and modul what i can find is blur videos and same explanations.
You are right, but we do not provide demo testing in this time. Please any time you need help do not hesitate to contact me.
Also we have our support ticketing system: support.inspiro-media.com
Where do we download the Jan. 29, 2014 UPDATE files?
You can download theme here http://themeforest.net/item/hotel-diamond-drupal-hotel-booking-theme/5655935
We suggest you to reinstall theme because we did some core updayes, module updates etc.
If you need further assistance please contact us at support.inspiro-media.com
Hi Ardian you’re a word man. I’ve just rate you with 5 star. Keep up the good work, I wish you all the best
Thank you so much
Please any time you need help do not hesitate to contact me!
Wish you a good day!
Hi Ardian, please check my ticket, is the #428. Thanks
I have replied your ticket, sorry for that but support form works monday-friday.
Hey Ardian .. Please I need your help
If you can answer me Via Email Please .. Thanks
Hello my friend, please check your email, i am contacting you there!
in the new release
The total Calculation Issue in ‘checkout Review’ has not been solved..
Waiting for your reply from last 2 week
Please Do reply Support
This looks like a nice theme.
@inspiromedia I would like to know if you have modified the rooms/commerce modules included in this theme. Thanks.
Thanks for your interest. Yes we fixed some minor bugs in drupal rooms module.
Please if you have further questions do not hesitate to contact me!
Interesting. I am using some rooms hooks in a custom module. I wonder if it would work with your version.
Send me an email here, firstname.lastname@example.org, we will discuss there
I have tried to run for hours the template on local, but it didn’t work.
Mamp/Mamp Pro = no success,
Acquia Drupal Dev Desktop = no success,
MampStack = template loaded successfully, but Drupal generates error messages if you want to add a new image banner on the home page.
I decided to upload the template on a Web server and it worked.
No error message so far.
If you have got troubles to run the Website on local, try on a live server
even it’s not the best start to work with this template.
FTP Transfer the Diamond template Zip file and use PHP Unzipper to unzip the template file directly on the Web server (it saves a LOT of time). I hope that it’s going to help some people who have been stuck
like me for hours.
All the best.
I like the theme and would like to utilize the HTML/CSS files. Is this attached in the purchase without any implementation in drupal?
We will release HTML version of this theme soon, please follow us in themeforest: http://themeforest.net/user/inspiromedia/follow
Thank you so much for your interest!
Thanks for your response.
Just wondering if you had an eta on that, just wondering if I should put up a splash page or wait a couple days to a week for your template.
You are welcome friend,
I think, until the end of this week template will be ready and published!
hello, any word on this template?
I am so sorry but i was very busy lately, I will publish soon as i can, hopefully this week.
We are sorry for this late message but Hotel Diamond HTML5 version is now released:http://themeforest.net/item/hotel-diamond-responsive-hotel-online-booking/7341456
Thank you very much for you r interest. It took us more time as we expected, but we made 100% WC3 validate.
How do you activate the thumbnail room slider ?
I have open a ticket on your support website (#487).
We have replied your ticket!
Thanks for contacting us!
You have removed the room thumbnail on the current theme version.
This is one of the reasons I have purchased your theme.
I have seen your demo version with the nice room thumbnail.
I have purchased your theme.
I have struggled for hours to make it work on local (no success).
Finally I uploaded the theme on a Web server, and … no room thumbnail.
Please can you put the room thumbnail in your next update ?
This is such a great feature and it improves a lot the user experience.
Yes, we will do that.
Thank you so much!
Hi Ardi, please reply to my last e-mail I really need to activate the option to “Accept full or partial payments (deposits) using Commerce features.”. As you know after tomorrow it make 4 months that I’m fighting to have the website online. Please reply it’s really important for me to have your help. Thanks, Oliveira
The link that you gave me does not give me any information about the feature that you indicate on the theme description regarding accepting partial payments. Regarding Commerce as you know they take too much time to reply.
I see that you are too busy to help, hope others don't have same problems as I have or they stay alone trying to find a solution.
Funny as my previous comment have vanish, every time a bug or a problem is reported in the comments these comments disappear.
Comments are a better way to contact you.
Please answer my ticket, I’m waiting for 2 weeks and no answer and help
Very poor support!
I am so sorry but i have no idea about this ticket, since today we have only 10+ new tickets from yesterday.
We usually fix them within 24-48, depending or type of issue!
Please do me a favor and re-create your ticket i will help you directly.
Note: If you are requiring custom devevelopment. Please read our full support policy here : http://support.inspiro-media.com/?page_id=253 Otherwise we are happy to help you!
Hi, I’m Alicia and I’ve send you an e-mail yesterday. Can you please reply to my e-mail? Thanks
As I do not get replies to my e-mail I’ve opened new tickets (1 for each issue/question).
The tickets numbers and subjects are:
534 – Rooms search by type and lot of issues on it
533 – Users permissions
532 – errors on “commerce/orders/carts”
531 – Room Galleries
530 – Galleries
529 – Payment
I appreciate that you reply them ASAP.
Thanks for doing that, because we are no longer support our themes via mail or comments!
How do disable responsive mode?
We are sorry but there is no option to disable responsive mode.
Please if you have more questions ask us at our support forum: support.inspiro-media.com
okay. and how to make that did not have this feature?
You have to customize by your self, by customizing css and js files located in sites/all/themes/hoteldiamond/
I am ready to pay if you do this for me.
I am so sorry, i am very busy and i don’t have free time to customize it. We recommend you hire a freelancer. in http://www.microlancer.com
There are notices by e-mail about a new booking rooms?
Yes?every new booking customer will get an email with booking details.
If you want you to be notified with same email details?please read how drupal commerce rules work.
Please if you have further questions open a support ticket here support.inspiro-media.com
Hi, can you please reply to ticket 529, is very important for me to setup this rule. Thanks, Alicia
Please read Drupal Commerce documentation, in order to setup specific rules for your needs.
If you need further assistance, use the official support website http://support.inspiro-media.com
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
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Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.