301 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
zhinkayz Purchased

Can I make a gallery page with this theme?

PixelGrapes

Yes, create a page with one of the ‘gallery’ templates. Add posts with featured images to the ‘gallery’ section. – cheers

Default-user
zhinkayz Purchased

How to make gallery menu so the menu only show pictures?

PixelGrapes

The gallery sorting menu is created automatically. It will show any categories that have gallery items.

Default-user
zhinkayz Purchased

It didn’t show. I make a post using Pages-add new-put the template gallery (2 columns)- add media- insert into post- put another image for featured images- publish.

PixelGrapes

Email me a link and login and I will check things out.

Default-user
zhinkayz Purchased

sent

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Portugal
kareyz Purchased

Hi again,

How i add photo gallery on a page? the default WP gallery was modified by this theme.. and it creates posts to each gallery images.. I want just a photo gallery or slideshow on a page. How i can do this?

Thanks,

PixelGrapes

Create a new page using the ‘gallery’ template. All the gallery posts will appear on that page. If you want multiple galleries you will need a plugin. – cheers

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello,

I’m wondering how to make all of the team format the same? http://podestapsychiatry.com/clinical-team/

Can I make all of the boxes the same length? And how do I make the 5th one below stay far left?

Also – I had to add ‘counselor’ & ‘administrator’ to the 2nd & 4th team members so they would all stay on the same height – is there another way to achieve this?

And.. the widget on the right isn’t showing up on all pages – why is that? http://podestapsychiatry.com/legal-services/

Thank you for your help!

PixelGrapes

Hi, sorry for the delay. I took a look at your site. It will require a small tweak to a file. If you send me an email, I can give you a hand. – cheers

Default-user

Hello & thanks for your reply – just emailed!

Default-user

Hello, emailed a bit ago, but haven’t rec’vd a follow up response… would love your help! thanks!

PixelGrapes

sent an email ;)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
crm50cc Purchased

What is the good size for the pictures for the slider(like the demo),can’t get it right .Good theme by the way easy to use

PixelGrapes

To fill the width they should be about 1900px + wide. If they are not wide enough you can paste them on a larger background to maintain the proper aspect ratio. – cheers

Default-user
crm50cc Purchased

Thank you

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Portugal
kareyz Purchased

Can i have 4 columms in Price tables?

PixelGrapes

Yes you can.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
crm50cc Purchased

Hi, I’m doing a French website and I want to know where can I change the ‘view’ for ‘voir’ in front page blog post box.I look in the the front page template and couldn’t find it.Please let me know where is it. Regard

PixelGrapes

In home.php around line 194. I missed that one – I’ll add it to the language file thanks.

Default-user
crm50cc Purchased

Thank you,sorry I didn’t see that was a language file.Great theme.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
daehler Purchased

I’m running into a problem with the Team Page. I’ve added 15 team members but only 12 show up on the page. Is there a way to get more than 12 team members to show up on the same page?

I changed the Homepage settings from 12 to 18. No go. I also changed the settings > reading to 18 and nothing happened. Thanks in advance.

PixelGrapes

Hi. Open admin/shortcodes/team/team.php and change the number in this line

query_posts(array('post_type' => 'team', 'posts_per_page'=>12));

I’ll look at adding this setting to the admin panel in a future update.

- cheers

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
yvesjr Purchased

for some reason the tabs shortcode is not working here http://goo.gl/2gEKR

I’ve used it just like the example:
[tabgroup]
[tab title="tab-1"]Tab 1 content goes here.[/tab]
[tab title="tab-2"]Tab 2 content goes here.[/tab]
[tab title="tab-3"]Tab 3 content goes here.[/tab]
[/tabgroup]
PixelGrapes

View the post editor in ‘html’ view and make sure there aren’t extra tags surrounding your short code like ‘pre’

Default-user
yvesjr Purchased

no pre or tags, but still does the same thing…

PixelGrapes

Can you email me a login and I will check it out for you.

Default-user
yvesjr Purchased

oh, sorry…. just seeing your reply. I wil email you

Default-user
yvesjr Purchased

I just figured it out—it was a js conflict with another plugin thanks!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
bogii99 Purchased
My donate page buttons are not working, though they were previously. I havent changed the links or anything.. It’s a really important time for us as we have an event coming up. Can you please take a look and let me know how to fix asap? http://letitflow.info/how-to-help/

Thanks so much

PixelGrapes

Hi. That’s not related to the theme. You can add any url for the button link. If you’re trying to add a direct PayPal donation link I suggest setting up the donation button in your PayPal account and then selecting the ‘email’ code tab. It will have a link (url) for the button you just created that you can use. – Cheers

Default-user
bogii99 Purchased

Thanks for the quick reply! I re-entered the code as you suggested, and it worked for 5 minutes and then stopped again after I logged out. It just goes to a blank page..perhaps its a PayPal issue?

PixelGrapes

Make sure you’re using https: in the link. Yes, the problem is at the PayPal end ..you may need to look at their support files to sort it out.

Default-user
bogii99 Purchased

Sorry to be a bother.. but the links still arent functioning correctly. When im logged it, it works. When im a regular user (not logged in), the link does not open on the same page-it goes blank. If I right click and open in a new tab/window, it does work. Any idea why that might be happening? I cant figure it out..

PixelGrapes

Try adding target=”_blank” to the link.

Default-user
bogii99 Purchased

Not sure I understand… can you private message me? Or i you..

PixelGrapes

send a message to my profile

Default-user
bogii99 Purchased

I haven’t heard back and this is still an issue…. can someone please email me? Thanks!

PixelGrapes

I just tried the donate buttons and they went to PayPal fine. What is the question?

Default-user
bogii99 Purchased

on the ‘how to help’ page, the donate buttons lead to a blank page with the homepage url, not paypal..

PixelGrapes

Not for me. After you log out, clear your browser cache and try it again.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
mrmobius Purchased

Is there a limit on the number of Gallery Posts? We have over 100 and only 60 are showing up.

PixelGrapes

There is a limit of 30 per page. Can you email me a link so I can take a look.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
eplace Purchased

hI, how do i controll the speed of the slider? thanks

PixelGrapes

You can open js/jquery.main.js and change the number in this line (around line 284):

switchTime: 5000,

Each thousand is about 1 second.
  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I don’t understand why you can’t tell your customers why the child theme doesn’t take any effect, right here, instead of telling everybody to send you an email. I’ve been screening through all 13 pages of comments, found the question several times but never an answer that would let me go on with my work. I’ve sent you an email now and can only hope to get an answer soon. Until then I’m stuck.

PixelGrapes

Because a child theme should work. So each situation is unique and I don’t want users posting login details in the comments section so I ask for it by email.

Default-user

I think there is a problem in the frontpage blurbs. When I add a list in box 1, it doesn’t appear as list, when I put the same list in box 2, the list appears correctly. Furthermore, all three boxes seem to somehow block the Tripadvisor widget (the one that is visible on the site now, is a jpg). When adding the code to box 1, it shows nothing at all, adding it to box 2 or 3 shows the title only. http://new.idc-manado.com/

PixelGrapes

WordPress will strip the tags from the option boxes. They will only take straight text. You will need a slightly modified homepage. Open a ticket here http://goo.gl/01ET8 and I can help you with the change. – Cheers

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi,

Great theme. Just one question. How can I put a link int he images of the sponsors? You have them in the live preview of the theme, but when I upload a featured image I don’t find the way to put the link correctly.

Thank you.

PixelGrapes

In the sponsor posts there should be a field to enter a link. If it isn’t there, you may need to update the theme to the latest version. – Cheers

Default-user

Ok. Thank you!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
ggerbs Purchased

Hi – quick question – wondering whether or not you have a version of the BLOG or BLOG Grid pages which allows specification of either blog categories or tags to display only?

I am wanting to have various blog pages display specific posts as per categories, etc. Possible? Thanks!

PixelGrapes

Hi. No, it’s not setup to do that. But it wouldn’t be a difficult customization. Cheers

Default-user
ggerbs Purchased

OK – can you point me in the right direction for a customization of this nature? I am not a php guru … nope, quite the opposite. Thanks for any assistance.

PixelGrapes

I can. Send a private message to my profile.

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
  • United States

I really like the donation progress bar – would it be hard to use a service like Stripe instead of PayPal with this theme and still have the progress bar on total donations?

PixelGrapes

Hi, The donation meter is just entered manually as a percentage. It’s not tied to payments. – Cheers

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • United States

Pre-Purchase question here…. how difficult is it to customize your template? Does it come with written documentation? Is it easy to edit your template with my info.. love the look! I see you’re from Canada.. how quickly do you respond to template questions from buyers? I just went through a bad experience. I am computer savvy and am able to follow instruction. Just hoping for instructions/documentation.

Thank you, TBS

PixelGrapes

Hi, the theme does come with written documentation and illustrations. It also includes demo content. And there is a support area for questions. We respond within 24hr. Average ticket response time currently is 4.7 hrs. – cheers

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • United States

Hello… purchased your theme. however I can not seem to find the help documentation.. hopefully its not an oversight on my part. thank you in advance. PS I really am under a time restriction to get my site back up by monday morning.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • United States

and I cant seem to find a sample template either

PixelGrapes

Hi. You need to download the ‘main files’. Open it on your local computer and you will see a folder called documentation and one called demo content. – cheers

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
tkonline Purchased

I am creating a site for a client based on your theme, but with several modifications. One of the things we are trying to do is be able to filter the Gallery by two different lists. We are using the Gallery to list a variety of humanitarian projects and want visitors to be able to sort by region and topic independently. (Here’s the page as it now stands: http://revivehumanity.com/projects/) Do you have a recommendation of how to set this up?

I did set up additional taxonomies and could get them to display like the Gallery Categories, but could not get them to filter. I had copied the code in the page-gallery3.php template to repeat the “ul” for each of the new taxonomies and they displayed the names, but would not filter. Is there somewhere else that I need to edit in order to make it be able to filter?

Another idea I had would be to use the categories as the region and topics as tags. If I do that, is there a way to make the tags list show under the categories list so visitors can filter by tags as well?

Any help would be appreciated!

- Kim

PixelGrapes

Hi Kim, Please open a support ticket here: http://pixelgrapes.ticksy.com Attach your modified files and I’ll take a look. – Cheers

Default-user
tkonline Purchased

Thanks for the quick reply. I submitted a support ticket, but it wouldn’t let me attach the files. (I saved them as a .zip file, but it wouldn’t accept it.)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Referred between 1 and 9 users

I just bought this theme today and I like it very much. I need to reduce the size of the slider image to 1400px wide and currently it is 1900px. Can you tell me where I would need to change the code?

Thank you! C

PixelGrapes

Hi. It’s a full screen slider. If your images aren’t wide enough, the easiest solution is to paste them on a wide background in order to maintain the aspect ratio. – Cheers

Default-user

Thank you for your quick response.

The issue is that the text is almost entirely below the fold on the front page. My images are sized to 1900px by 484px but if I crop them to any shorter than 484px (to keep the 1900px width), it will require cutting off part of the subject in the photo.

If I paste my image on a 1900px wide image, will the responsive slider show the empty sides?

PixelGrapes

Is the text part of the image? For it to be responsive, it is better to use the text boxes. The slider will not show the empty sides at normal resolutions. – Cheers

Default-user

Thanks again for your fast reply. No, I am referring to the area below the slider, where the Call to action bar text, Call to action bar subtext, and Set 4 homepage boxes appear. On an average computer monitor, the only text visible is the Call to Action text and subtext.

The slider image can be viewed here http://bit.ly/hover-eeef

Is there any way that the max width can be altered so that an image that is 1400px x 357px will be the default centered slider image size when viewing the site on an average monitor (1024×768). We would like to make the images smaller to reduce file size and better optimize the site.

Thank you for your support.

PixelGrapes

That is exactly where the fold is meant to be. Right under the call to action bar. (that’s good design ;)) You can add this to the bottom of your css:

.gallery {margin: 4px auto; width: 1140px;}

That should do the trick. Cheers
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