691 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello,

I’m interested in buying this theme, and I have a couple questions. Is the HQ Demo site of the latest update? Also, videos take a moment to load on mobile devices, but the HQ demo does not provide a time indicator icon, so users may wonder if anything is happening as the video loads. Has this been resolved? Thank you so much. Have a nice day

mad_dog

Yes, it has the latest update. It is not my theme issue, the video is loading from youtube :(

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Also, is there a way to adjust the volume for videos at the front end?

Thank you.

mad_dog

There is no option to do that, the video is loading from youtube directly.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
emodem Purchased

Hello, I’ve just purchased the HQ theme, and have encountered a major problem. I assumed installation was done from within WP, “themes”/”install themes”/Upload… but when I do that I get an error message, a page entitled “wordpress failure notice” saying “Are you sure you want to do this? Please try again.” So far, I’ve tried again five times… Is there another way? I don’t understand what is going on. Please help. Thank you.

mad_dog

Hello! Please make sure that you upload only the theme folder “HQ” no the entire zip file. Also please post your question to my support forum with your site details, I will take a look.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello, How can I create a gallery link to the mainmenu?

mad_dog

Hello! Thanks for the purchase. Did not get what you mean.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Where did the showroom for wordpress template go?

mad_dog

It was temporary hidden on TF, will be available today.

mad_dog

It is available now on TF.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

can change the logo HQ Photography?

mad_dog

Sure, you can do that via theme admin panel

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
emphoto25 Purchased

Hello, This issue where I’d have to continuously re-upload images from my computer verses my media library is a nuisance. Had you yet been able to fix this issue.. Its on going since I made the purchase and and its a major hassle. Please respond as soon as you can!! thanks

mad_dog

The issue has been resolved, I mentioned about it on the forum, submitted the theme to TF, waiting for review.

Default-user
emphoto25 Purchased

okk great! so is the update available for downoad??

mad_dog

Yes, it was updated 10-15 mins ago. You can download the updated version.

mad_dog

Yes, now it is available for the download

Default-user
emphoto25 Purchased

Fantastic!!. Is there a way where I can be alerted when theres an available update?

mad_dog

You can get updates via my twitter or facebook account. I do not integrate automatic theme update because a lot fo customers change the code and this will automatically rewrite all the files.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
emodem Purchased

Hello, I have just purchased the theme this morning, but I cannot use it at all. I already left a message on the help forum, which wasn’t answered, so hopefully I get a better chance here! 1. I cannot get the sample content to upload, so every menu is empty, etc. and basically, I cannot go on with the steps given in the video tutorial. 2. There are references to a documentation : how is it possible to get it ? Are there only video tutorials? Thanks for your help.

mad_dog

I guess I answered your questions on the forum.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
dmbible Purchased

Since WP update I have not been able to get the drop-down menu to work. Can you please advise

mad_dog

Hello! Please update the theme from your download are at themeforest.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
samgyang Purchased

Hi, with regards to the “Fullscreen Photo/Video Grid Gallery” is there any way to make landscape images a fixed resolution because on a widescreen monitor it cuts off the top and bottom of the image, even though the image is a much lower resolution. Thanks

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
florand Purchased

Hi! what is this Problem ?! The package can not be installed. The theme is missing the style.css stylesheet. :(

mad_dog

Hello! the problem is that you are trying to upload the entire the zip file no the theme folder “HQ”

Default-user
florand Purchased

I have to upload only HQ zip file ?

mad_dog

That’s correct, please read the documentation and watch video tutorials. Having more questions, please submit all of them to my support forum.

Default-user
florand Purchased

Hey, why my web site see http://florandpireci.com/florstudio/ I tried to upload photos as the background but always as, also the menu you see strange !! Hep Please :S

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
emodem Purchased

Hello again,

I’ve posted my problem on the help forum, but it seems that you’re answering questions much faster here.

1. after reading the documentation and watched – twice – the video tutorials, it seems I have partly succeeded in importing the demo content : I see images, but I still do not have any demo pages or any items on the menu.

2. I don’t know whether it’s linked to problem 1 or not, but even though I have followed exactly the instructions on the video tutorial, and created a gallery page, the page doesn’t appear on the list of pages when I want to add it to the menu. I have also tried creating a standard page, then using the page builder to insert a gallery : I can find and select the gallery page that I have created, but it doesn’t display correctly in that case. It doesn’t look at all like the gallery page which it is possible to view from the dashboard/editor after creating it.

3. Besides, on the home page, I would like to either :

- move the “search”, “share” and “mail” tabs to the bottom right of the page or - remove them entirely if the first option is impossible

How can I do this please ?

In case you’d need it, here is my website address is www.emodemedeiros.net

Thank you for your help. Great theme, by the way!

mad_dog

responded on the forum, please note that I provide the answers in the order those questions were submitted.

Default-user
emodem Purchased

The reply you provided on the forum was :

“It looks like you miss something while reading the documentation and watching video, please PM your wp-admin details and I will take a look.”

I tried to PM the wp-admin details, but I received an error message, saying that it wasn’t possible (you had exceeded the possible number of PM or something similar), so I simply posted them but you didn’t answer.

So here they are again : website : www.emodemedeiros.net id : emodem1234 pwd : wordpress1234

I would really appreciate if you could take the time to actually take a look. I have been stuck for several days now.

Thanks.

Default-user
emodem Purchased

Hi, I haven’t received any news or update, since yesterday neither here nor on the help forum. Could you please help ? As I previously reported, I can create a gallery, but I cannot add it in the menu. Thank you.

mad_dog

I do not know but it looks like there is a server side issue. Is it possible for you to gain me ftp access. The sample data is not saving on your server.

Default-user
emodem Purchased

I do not know how to give you ftp access. Could you be more explanatory ? What are the actions needed ?

mad_dog

You can send them to my email which is help at themedev dot me with the explanation of the problem you have.

Default-user
emodem Purchased

I have sent you by email the description of the problems and the information that you requested.

mad_dog

Will take a look asap.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

do you have support for “full height” photos in the fullscreen gallery (not truly fullscreen, but the photos take maximum fit to browser size so they do not get cropped)

also, is it possible to remove a lot of the animations?

and is it possible to link galleries (more than one) directly to the main bar (that pops out of the left side)

mad_dog

1. Yes, if you mean the portrait mode, then the images will fit the screen height by default. 2. Any animation can be removed but as a custom solution. 3. Did not get what you mean.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

(comment deleted)

  • Australia
  • Bought between 100 and 499 items
  • Has been a member for 3-4 years

Hi mad_dog

Great Theme!

I was wondering if the page scrolling was enabled on keyboards. It seems that on Macbook Pro Safari and Chrome keyboard scrolling up & down won’t work but on HD 1920×1080 (Windows) Chrome I can?

Could you advise Thanks

mad_dog

Hello! This option is not available.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi there! Like some other users I have upgraded to Wordpress 3.5 and have now lost everything! You mention in the forum to download the theme again from my account here. Do I use the: “You have already purchased this file. You can download it here. If you wish, you can purchase it again.” link for the correct version? Please respond ASAP!

mad_dog

Please go to your download area at themeforest and simply redownload the theme, you will get the latest version.

Default-user

Thanks, I’ve done it and it seems that everything is still there – except the menu has disappeared???

mad_dog

Please try to active menu once again, and do not forget to clear browser cache.

Default-user

The menu is invisible. I can see it must still be there because when I roll over that area it is clickable and when I select that area it highlights the menu but it looks like it is the same colour as the background or something?

mad_dog

I mean in the wordpress admin panel, Menus section.

Default-user

Thanks, that worked!

mad_dog

:) nice to hearing everything is ok. having more questions, please feel free to submit them on my support forum. Have a nice day ;)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Would it theoretically be possible to open the photos of a grid view gallery with lightbox, so that they aren’t either cropped nor fullscreen? And if I understood one of the previous posts right, it is possible to deactivate fullscreen in some areas (for exammple a certain gallery), to get full hight, so nothing will be cropped at all when clicking on a photo?

mad_dog

Hello! 1. It is possible to view the gallery images in the lightbox, but only as a custom solution. 2. There is an option which allows you to set “fit” image in the fullscreen slider.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
JGMFotoUK Purchased

Thanks for adding G+ to the social icons in the latest version. ;-)

I’m still having a major issue with choosing images from the media library as a background. I read in the forum that you had fixed this??? I downloaded the latest version and I still can’t choose and load existing images from my media library as background images???

mad_dog

Hi there! Can you please PM your wp-admin and ftp details, you should be able to choose from library for the background image.

Default-user
JGMFotoUK Purchased

Details sent.

Default-user
JGMFotoUK Purchased

Mate; 4 days – no reply from you yet?

mad_dog

Frankly speaking I PM’ed you back the next day.

mad_dog

For example you set a perfect woman to this page http://johngmoore.com/blog/prints/ and it is loading

Default-user
JGMFotoUK Purchased

Do you make a habit of obfuscating to people?

1: I haven’t received a reply to the PM I sent you. The read receipt status still shows that my message sent to you is still unread.

2: For example??? Yes, I did, but I loaded it from my computer. I still can’t add existing images from the media library. You said you had fixed this in the latest version, or is that another obfuscation?

mad_dog

1. I can send you the screenshot from my forum. 2. Tried to log in using the details you PMed, getting wrong details.

Default-user
JGMFotoUK Purchased

I’m weary of this. I’m going to buy another theme that works properly with professional levels of tech support and use that MD – this is too much like hard work. Best of luck for the future.

mad_dog

I do not know how you checked it, but I saw the list of the images in your background image section which contains all the images which are available in the media library.

Default-user
JGMFotoUK Purchased

MD – it’s OK man, I can live with it. ;-)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Can the landing page link to multiple wordpress installations? Like Photography, Design, Clients?

mad_dog

The landing page can be link only to the index wordpress page.

  • Exclusive Author
  • Sold between 5 000 and 10 000 dollars
  • Has been a member for 1-2 years
  • Bought between 1 and 9 items
senolito Purchased

hi mad_dog,

i am one of the happy owners of this jewel, excellent job!!! i did some customization and there is two issues i just couldn’t fix by myself, hope you can help me… both issues concern modules of the page builder: “contact_info” and “feedback form” to name them. 1. “contact_info”: the skype name appears as a link, which if clicked leads to nowhere. where can i change the code to make the value of this field to a plain text rather than a link. 2. “feedback_form”: the font styles of the “clear” and “send” button are a bit to light. where could i change the font-weight of these two buttons… thanks a lot and hope you reply… vectorFARM

mad_dog

Please repost these questions to my support forum with the details of your site, and I will get back to you asap. Thanks

senolito
senolito Purchased

where to find that?

senolito
senolito Purchased

okay, done!

mad_dog

will get back to you asap. thanks

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