689 comments found

  • Exclusive Author
  • Sold between 5 000 and 10 000 dollars
  • Has been a member for 1-2 years
  • Bought between 1 and 9 items
senolito Purchased

and i just read the previous comment… i am having the same issues… cant choose images from the library, have to upload them always new.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
leximit Purchased

My preview on the main page doesn’t show for some reason

can you help me with it?

reference site: http://www.leximit.com/

Default-user
leximit Purchased

q: I have timthumb issue, how to resolve? a: Make sure the folder wich contains TimThumb is set to 777 and also /timthumb/cache. If it does not help, please contact your hosting provider.

Regarding this issue, what do you mean by set to 777?? can you explain in more details?

mad_dog

Please read this for obtaining information: http://codex.wordpress.org/Changing_File_Permissions

Default-user
leximit Purchased

I have set /themes/hq/timthumb and /themes/hq/timthumb/cache to 777 but still doesnt work.

mad_dog

Then please contact your hosting provider regarding timthumb issue.

Default-user
leximit Purchased

what should I ask them about it? But, I don’t think it is hosting provider issue, the actual image path is not correct

mad_dog

It is, you should ask them how to make the tithumb to work, for example, hostgator response: http://support.hostgator.com/articles/specialized-help/technical/timthumb-basics

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
grupobwt Purchased

hi, what is the version of the theme right now? i have the 1.0.733 version installed. thanks

mad_dog

The latest is v.1.0.864 you can download it from your download area at themeforest.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • United States

I am trying to upload logo in PNG format and get error “file type not allowed for security reasons”. PNG works fine in your CleanSpace template and the other templates I have used.

mad_dog

Really strange, it should work.

mikerobisonpm

i got it… I was not uploading the size specified 190×190. The other templates would automatically do this.

mikerobisonpm

blog page pops up over background home image automatically. i deleted all blog posts… selected static page in settings. The example site does not behave like this. help

mad_dog

Can you please PM your wp-admin details on the forum and I will check it asap.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
samgyang Purchased

Sorry I posted this question earlier but did receive a response:

Hi, with regards to the “Fullscreen Photo/Video Grid Gallery” is there any way to make landscape images a fixed resolution because on a widescreen monitor it cuts off the top and bottom of the image, even though the image is a much lower resolution. Thanks

mad_dog

There is an option in the theme admin panel which allows you to fit the image.

Default-user
samgyang Purchased

Is this in the HQ settings with general, sidebar, fonts etc? What is the exact name of the checkbox to be changed, as the ones I have changed don’t seem to affect that

mad_dog

It is under “View Options”

Default-user
samgyang Purchased

Sorted, thank you, I had to update

mad_dog

Nice to hearing everything is ok.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi, is there a way to control how much the thumbnails and progress bar stick up from the bottom of the home page, and gallery view? By default it looks like the top position is at -116px, I’d like it to be more apparent as it is only sticking out about 20px.

Thanks, I’m doing work for a client and don’t have access to his purchase code, or else I’d post on the forum.

mad_dog

To get assistance you have to register on the support forum of mine

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years

does it ork on wp 3.5?

mad_dog

Yes, it does.

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years

is there a way to make it so that when u scroll through the back ground images (say on the home page) – the images do not enlarge and fade out they JUST fade out…is that easily changed?

mad_dog

That’s the only sliding effect that was optimized to work properly on mobile devices, but you can change the sliding effect by changing the parameters in the code. If you want to do that, please post your question to my support forum.

Default-user

ok no problem! one more thing – whats the use of the apple icons??

mad_dog

You can add the icon to your Iphone or Ipad screen where all your apps displaying.

Default-user

i kinda figured that just wondered how? is it automatic when u save the site to ur ipad/iphone via ‘add to home screen’ ??

mad_dog

when you open the theme on iphone or ipad, there is an option to save the link to the theme to your screen, that’s the touch icon.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hey there, Superb theme. thanks SO much. Question; I love the thumbnails at the bottom of the theme and the way they pop up. I’d like to use these thumbnails to link to a portfolio page or even, in some circumstances, an external page. Would that be possible?

mad_dog

Unfortunately it can’t be done in this theme.

Default-user

Nooooooo! Would a plugin help to achieve that?

mad_dog

It is a slideshow, maybe it can be achieved by some custom changes.

Default-user

Yeah. I suppose all I want to do is change what the slides link to; instead of pretty photo or something I want to link to another internal page.

mad_dog

I do understand but it can be done only as a custom solution.

Default-user

Great, I’ve emailed you.

mad_dog

OK, will get back to you asap.

Default-user

Thank you!

Default-user

Hey! Any news? I have someone coming to help me with my site on Wed, be good to know what you think. Thanks!

mad_dog

I you have someone to help you, that would be great, because I’m overloaded with the custom requests, will be available for the customization only in 2 weeks.

Default-user

Oh sorry, I meant, someone is coming to help me put my site together. Not someone who can do the customisation for me. What’s the earliest you could do it and how much plz?

mad_dog

The earliest is in 2 weeks, as for the amount, please send your request to custom at themedev dot me once I check it in details I will get back to you.

Default-user

hi, i did that already, you were going to get mack to me. 22.01.13

mad_dog

Oh, maybe missed your one, too many requests :(

Default-user

guess your site is very popular :) I wanted the boxes at the bottom of the home page to link to new pages. do you think it could happen, if so when and estimated cost. thank you!

mad_dog

I will get back to you via email

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

In your demo, when you click on an item like “galleries”, it does not open the page, but reveals the child sites. How is this done? Also, there does not seem to be the plus icon on my menu bar. Thanks!

mad_dog

Hello! You can find the answers to your question on my support forum, I’m sure it will be very useful for you.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
mackllery Purchased

Hello! when I upgrade to the new versions of HQ I lose some information? How should I do to upgrade? thank you very much

mad_dog

No, you won’t loose the information. If you made the changes in the code, please backup those files. Once you download the updated version, please check changelog.txt file.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
emodem Purchased

Hello,

I have just called the hosting company, and they told me that it was not a server error.

However, I tried to import the demo content, and this time it finally seems to have worked, because I now have items in the menu. I could reuse the “fashion” gallery page, and add my own photos.

Still the gallery page is not in the list of pages, and I still have several problems :

1- Greyed images in gallery: all the pics in the gallery are greyed, is it possible to have the original colors?

2. Icons on the upper right corner : On almost every page, there are icons in the upper right corner : search site, share, and mail. 2.1: can I move them somewhere else or remove them? 2.2: they all point to a 404. How can I fill in the information so that they point to actual links?

3. Gallery issues: Can I have the gallery directly in the sidebar menu? Instead of having a 2-level menu? For instance, since I need to be online ASAP, I will create only one gallery for now, that will contain my videos, photos and sculptures, and I would like to have access to it directly in the sidebar. But in the future, I would like to use a toggle gallery menu item again, where I would have an individual gallery for each type of artwork (videos, photos, sculptures, installations, etc). If I click “remove” in the appearance/menu page in the dashboard for the toggle gallery menu item, will I 1) still have the galleries displayed in the main sidebar menu? 2) be able to put it back and have a toggle menu for different galleries? Because I have noticed that the items marked as “custom” that are in the menu are not present in the page list. If I delete one of them, will I be able to get it back or recreate it?

None of this is covered in the documentation. Thanks for your help.

mad_dog

Hello! There is no need to duplicate your questions here, I see them on the forum. Will get back to you asap.

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years

hi there awesome template – works a treat! i just noticed one thing on the contact from…it seems to be sending the email from elsewhere (not the email entered by the user)..

for example when i filled out the form ‘email’ field as fraser@googlemail.com in my inbox that i set the form to send to it says… From:ross@gator1805.hostgator.com

any ideas why this is as currently with this set up i wont have the users email who sends the form from the site…

let me know thanks

mad_dog

I do not know who the server is set up, please contact hostagator, your hosting provider. I use the standard send mail.

Default-user

hostgator said its an issue with the form… they mentioned you might want to check the code it’s using for PHP sendmail to ensure that it’s including the proper email address…

Default-user

i feel like there is something wrong with the #Send feedback section of functions.php thats causing the input email to not display in the ‘from’ email address in the header…

mad_dog

Please PM your site wp-admin and ftp details on my forum and I will check it.

Default-user

ok will do it now

Default-user

will do it now

Default-user

had to send it on here as the forum said ur inbox was full let me know if u got it cheers

mad_dog

just cleared my inbox, what’s your user name?

Default-user

fraserpeek

Default-user

just resent :)

mad_dog

Got it, get back to you via a forum

Default-user

cool i’ll keep my eyes open thanks

Default-user

did u get my response…the forum doesnt show anything ive sent!

mad_dog

yes, I did, please note that I can’t answer immediately. I do provide the responses in the manner they are received. Thanks.

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years

on mobile phones is there a way so that when the website is opened the navigation is viewable immediately without haviing to press the little ’+’ icon??

mad_dog

It can be done only as a custom solution.

Default-user

Ok so what file will need editing – I really need this incorporated so please let me know

mad_dog

As I mentioned before it is a custom request.

Default-user

Ok so how much will it cost – assistance would be goodif ucouldjust tell me the files that would editing – please let me know

Default-user

??

mad_dog

Please send your request to custom at themedev dot me and I will get back to you with the quote.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I just bought this theme but already get stucked by installing the theme. It says:

“The package could not be installed. The theme is missing the style.css stylesheet.Theme install failed.”

Help!?

mad_dog

Hi there! Please do not upload the entire zip file you downloaded from TF, you have to use only theme folder “hq”. Please read the documentation.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Well I have another question…the pictures in full screen mode are not displayed right. There are zoomed in too far, so the edges fall away. Already changed resolution of the .JPG to 1024*768 and limited the size to 200KB.

What’s wrong?? Thanxs!

mad_dog

Please post this question to my support forum with the link to your site.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
mackllery Purchased

Hello, I need a help As it does to hide the search button of the theme? thank you very much

mad_dog

Please post this question to my support forum with more details: your site url, what search button ….

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello,

I have a question regarding changing the color of fonts. When I change the overall color scheme in HQ > View Options > Color scheme, it changes not only the type color but also the collapsable navigation color, making the navigation impossible to read. I’m looking at the stylesheet and there isn’t a typography section so I’m a bit at a loss to fix this problem. Thanks in advance to your help!

If you need to check out the website for reference of the problem, http://luismgiraldo.com/

mad_dog

Hello! Please repost all your questions to my support forum and I will get back to you.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello Mad dog. I have been tweaking my full screen gallery page and i have succeeded in making it the way i want. But i have a few minor questions i would really appreciate if you assist me with.

1.) How do i get rid of the dimness on the images in the full screen gallery. It seems that the images only display at maximum brightness after you click on them. I would like them to display at the regular brightness without any dimness on the images in the full screen gallery.

2.) How do i remove the hover effect. I don’t want that black hover see through thing which appears when the mouse is over the image.

3.) How do i keep the name of the gallery from displaying on the image when hovered over?

Please help me. I can make the changes myself if you give me an idea of what codes to change and where.

mad_dog

Hello! Please repost these questions to my support forum and I will be glad to answer all of theme asap.Thanks

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years

If I change the toggle png ’+’ icon to a new icon including text – how can I make the orientation of it change on the mobile version… I want to change it to the word ‘menu’ instead of ’+’

Thanks inadvance

mad_dog

It can be done as a custom solution in the current version of the theme.

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