688 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello please help me with setting up the gallery! I followed the video exactly but the full screen will not work. Nothing shows up. I need my gallery to look like the demo site. I am also new to wordpress so if there are additional steps i need to take to make the gallery that are not shown in the video please let me know. I want to launch my site ASAP . only thing in the way is the gallery.

Thanks for such a wonderful theme. It was very simple to customize. I love it!!!

mad_dog

Hello! Thanks for the purchase. Sure, please post this message on my support forum at http://forums.themedev.me and PM your wp-admin details, I will take a look what you missed ;)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

i tried registering for that forum but it is asking for a license code which i do not have.. can you please just help me here

mad_dog

You have it 100%, please check this screen http://d.pr/i/EKCP

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Thanks.. I’ll be posting this question there now. Please reply as soon as possible. I plan to launch today.

mad_dog

Sure, I will do.

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years

Hi,

Well done!

I user tested the theme here at themeforest with live preview on iphone, ipad2 and laptop 15” to see how it works across the devices/formats in real case testing.

Here is some feedback:

It appears the mobile has a problem to display the info-box from the gallery/portraits, when hitting the info-icon. The screen then turns white, no way back besides reload.

For ipad the toggle thumbs option when browsing the full screen image is a bit sketchy when hitting the 4-square icon bottom left on/off, etc.

On the startpage, when the left menu is expanded, the left menu options “Home”, “About”, etc is swipable vertically – in rare occasion a user may actually by accident swipe away the menu (dissapears below the logo layer upwards).

For the touch devices i would generally appreciate more swipe functionality / visualization left/right instead of using the same transition visual as the desktop function where its zoomifying the transition of next image.

For touch device its intuitive to swipe things, its becoming the natural / expected behaviour – rather than clicking (which is more desktop like behaviour).

For laptop its generally working very well.

Pretty good responsiveness, though more swiping may be wanted – and some minor bugs to fix seem to remain as mentioned above. (the info-box on the mobile version seems pretty urgent though)

Thumbs up, great work!

Best regards,

Tobias

mad_dog

Hello Tobias! Thanks for the feedback, I will take your advices into consideration.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi I just brought the theme, but I’m having problems installing it. Unpacking the package…

Installing the theme…

The package could not be installed. The theme is missing the style.css stylesheet.

Theme install failed.

This is the message I keep getting and when I unpacked it there was nothing it could read. Is there an instruction piece I could could get to follow along?

Thanks!

Ann

mad_dog

Hello Ann!
1. Please do not upload the entire zip file you received from TF
2. You have to upload only “hq” folder.
3. Please read the documentation that comes with the pack
4. If you have some questions or concerns, please use my support forum.

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
MrBranch Purchased

Hi, Thanks for making cool themes.

I can’t seem to get youtube videos to work using the BACKGROUND / SLIDER SETTINGS . Vimeo videos works fine but is there any way to get the videos to play in HD or higher quality

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • United Kingdom
cyberex Purchased

Love this theme so much, I bought it! Will you adding music support at any time. Great work Ben

mad_dog

Hello Ben! Thanks for the purchase. The thing is that it is not ajax based theme, every time you go from one page to another the music will start playing from the very beginning. I do not think that’s what you are looking for.

cyberex
cyberex Purchased

Have a little problem. I have tried to load more then 7 slider images. When i try to add more, i can’t. It took multiple attempts to get to 7. I am using the insert method. Images are 1600 px wide (I have tried smaller sizes) I am running the latest version of Wordpress Any ideas? regards Ben

mad_dog

Please register on my support forum and PM your wp-admin details I will take a look.

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
  • United States
nxlevel Purchased

Congrats on the theme. Very attractive theme with great potential.

However, there are a number of issues I’m having:

1) The main menu does NOT always stay visible, even when it selected to be visible from the General Settings tab in the HQ Manager.

2) The Photo Gallery doesn’t show the way it should (the way it shows in the demo). And sometimes, it doesn’t show at all. I believe there’s some kind of error causing this. I have no 3rd party plugins installed. I followed the directions in the documentation and video. Still, no dice.

3) I want to eliminate the phrase: “Call us -” above the copyright information on the menu. I deleted it from the Translator tab in the HQ Manager. However, if I try to change anything in the HQ manager, once I save the settings, the “Call us -” phrase comes back. Its as though no matter what I save, it comes back. I’m sure I could try to find out how to eliminate it completely in .php but it may be an error that others can’t fix.

My website is http://www.nxlevelent.com/onyx/Nxlevel

(This Has Also Been Posted in Support Forum)

mad_dog

Hello! Thanks for the purchase. There is no need to repost the questions to TF comment form, I do provide the support only via a support forum. I will check your thread and get back to you shortly.

  • Bought between 50 and 99 items
  • Canada
  • Exclusive Author
  • Has been a member for 6-7 years
  • Referred between 1 and 9 users

Hi, I’m interested in buying but was wondering if the navigation on the left can stay instead of auto hide?

Thank you.

mad_dog

Hello! Yes, you can set it in the theme admin panel.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
elkinrod Purchased

Hello:

We bought your HQ Template. We need to control the menu but in general settings options the open option is not working. Could you please let me know how to control it, how to have a clear and bigger icon to open it and close it.

Thank you.

mad_dog

Hello! Please repost your questions to my forum and do not forget to PM your wp-admin details, I will take a look.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
crm50cc Purchased

Hi Mad dog, Very cool theme and so far the best wordpress theme I seen. I have a question,the gallery crop the picture in wrong place,what the best size pictures for gallery.Keep the good work

mad_dog

You see the issue is the there are a lot of screen resolutions, I’m going to add the option which allows to fit the landscape format to the screen resolution without it being cropped.

Default-user
crm50cc Purchased

Wow,good theme,good support.I’m impress.So to don’t be crop,the best is 700 * 700 pix.How long before you add the option for landscape?Take care

mad_dog

I think it will be done next week.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Theme looks great. Just 2 questions.

1. Demo doesn’t load on iPad 1st gen, iOS 5.1.1. It kept loading on homepage, and finally crashed Safari

2. Will the theme be updated in future? And how do we get the updates, and do we pay for the updates?

mad_dog

1. It was adapted to IOS 6 .0 and higher, tested on Ipad 2,3 and Ipad mini. 2. Sure, the theme is updating if there are some new features or issues. No, you do not pay for updates.

Default-user

Thanks mad_dog for the prompt response.

I concur with Brandneu’s comment above regarding issues with mobile devices, and I have a few of my own findings to add:

- On iPhone 4s and Android phones, galleries do not display full images (part of the images are being cut off) and there is no way to move the image around to see the entire image. This is a big issue in my opinion because the theme is for photographers showcasing their work.

- On Android 2.3.1 (specifically HTC Evo 4G phone), the + to bring up the menu sometimes do not work. Have to reload page.

- This would be nice to have: When viewing full size images in galleries on mobile devices, it would be nice to be able to swipe or have an arrow to navigate to next or previous image instead of having to tap on X to close and tap on another image to view.

On desktop and laptop, everything works great and looks awesome. I hope there’ll be a fix for the issues with mobile devices, because it is very important for me to have my site working on smart phones.

Thanks, Chris

mad_dog

Chris!
I will take your advices into consideration.
Thanks

Default-user

Thank you mad_dog. Do you announce the fixes? and is there a way we can register to be notified?

mad_dog

You can follow me on twitter to get updates.

  • Has been a member for 1-2 years

Hello mad_dog, I am to buy your template. Tell me – the “HQ photography” logo can be replaced by my own name or logo?

mad_dog

Sure, you can do that via theme admin panel, you can have different logos, for the landing page and on the site under menu.

Default-user

Ok, thanks! ;)

  • Has been a member for 2-3 years
  • Bought between 50 and 99 items

Hi, does the backend offer the option to not to hide the side menu always show it? Thanks.

mad_dog

Yes, you can do enable to display the menu permanently via theme admin panel.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Hi, great theme. Before I buy there are a few things I would like to know. * Is it possible to password protect the galleries.
  • Can the galleries be configured to allow photos in a gallery to be downloaded.
  • Can you edit the favicon. Thanks in advance for the help.
mad_dog

1. Password protected option is not available at the moment, working on it. 2. You can change favicon via theme admin panel.

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 3-4 years

Hi, how can i make a homepage on this theme? Even though I dont have any blog posts it always goes to a blank page with BLOG as the heading.

mad_dog

Hello! Thanks for the purchase. Please post all your questions to my support forum I will get back to you.

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 3-4 years

Also, if i update my theme to the current version will i lose all my site content/theme settings?

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years

Hi, Does the nav use ajax? I have an ajax image display plug in I’m needing to use for the site I’d chosen HQ for. But the pages with the ajax plug in playing, the nav does not work and the social/contact pop outs from the right are 300 pixles too low and do not work.

Or are those jQuery based? If so then It may be a double jquery call.

LMK

thanks

Chris

mad_dog
Hello Chris! Please review my product/support policy regarding 3rd party plugins: http://forums.themedev.me/showthread.php?586-Support-Policy
omnisapien

Hi, Mad Dog,

I understand. I’m not asking you to fix it for me. I’m just inquiring if the Nav is jQuery, CSS or AJAX based so I can trouble shoot and see how to make this work. That’s all.

Can you let me know what scripting technology the Nav area is using/ Then I can get to work on it.

Thanks!

Chris

mad_dog

CSS + Jquery

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
dibbellas Purchased

how i can add a my custom cufon font?

regards

mad_dog

Hello! You can choose either google font or integrate the custom one only manually.

Default-user
dibbellas Purchased

mmm i don-t understand , i have the Century ghotic font that i use as cufon in another theme , so how i can integrate in this theme?

I have to edit the css myself?

mad_dog

There is no option to upload the custom font, that’s why I added 500+ google fonts to select from.

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
  • United Kingdom

Any chance of including a masonry style gallery/portfolio layout too?

mad_dog

Will think about it, thanks.

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