20 comments found

  • Exclusive Author
  • Has been a member for 1-2 years
  • Referred between 1 and 9 users
  • Sold between 10 000 and 50 000 dollars

Looks awesome! GLWS

TeslaThemes

Thanks @vickystudio!

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 4-5 years
  • Sold between 10 000 and 50 000 dollars

Nice theme! :)

TeslaThemes

Definitely! Thank you!

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 2-3 years

Is there any way to fix the “My cart” widget on the right hand side. On my screen It appears to be half way off

TeslaThemes

Yes, when it will be responsive.

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
  • United States

Beautiful. Is a responsive version in the works?

TeslaThemes

Hi! Yes, we are working for a responsive version. It will be available with future updates.

  • Bought between 100 and 499 items
  • Has been a member for 7-8 years
  • United Kingdom

LOOKS GREAT!

TeslaThemes

Thanks a lot!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Do you plan to have a WP 3.6 version with responsive update?

Thanks!

TeslaThemes

Yes, we plan.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Nicaragua

Live preview does not works

TeslaThemes

We had some server issues. Please check it now

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

hi live preview does not work.

TeslaThemes

Hi, we’ve checked it and everything is ok. Please try again.

TeslaThemes

Please run this on your command line – tracert 195.122.153.84 and provide us the output. We want to troubleshoot the website loading. Don’t worry – no confidential data.

Default-user

Here you go.I have replaced “confidential data” with xxxxxx. :)

Tracing route to 195.122.153.84 over a maximum of 30 hops

1 2 ms 1 ms 1 ms MyRouter.Home [xxxxxxxxx] 2 4 ms 4 ms 3 ms 195.xxxxxxxxx 3 3 ms 3 ms 3 ms 195.xxxxxxxxx 4 5 ms 4 ms 4 ms 195.xxxxxxxxx 5 * * * Request timed out. 6 * * * Request timed out. 7 17 ms 8 ms 9 ms 194.xxxxxxxxx 8 13 ms 12 ms 22 ms 195.xxxxxxxxx 9 23 ms 93 ms 24 ms 195.xxxxxxxxx 10 147 ms 99 ms 94 ms pos0-1-0.catania3.cat.seabone.net [93.186.129.2]

11 161 ms 225 ms 214 ms level3.franco31.fra.seabone.net [195.22.214.53]

12 * 224 ms * level3.franco31.fra.seabone.net [195.22.214.53]

13 * * * Request timed out. 14 * * * Request timed out. 15 * * * Request timed out. 16 * * * Request timed out. 17 * * * Request timed out. 18 * * * Request timed out. 19 * * * Request timed out. 20 * * * Request timed out. 21 * * * Request timed out. 22 * * * Request timed out. 23 * * * Request timed out. 24 * * * Request timed out. 25 * * * Request timed out. 26 * * * Request timed out. 27 * * * Request timed out. 28 * * * Request timed out. 29 * * * Request timed out. 30 * * * Request timed out.

Trace complete.

TeslaThemes

Thanks, it would help.

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years
  • United States

I didn’t see any social sharing buttons on the items. Where are those?

TeslaThemes

We do not have them at the moment, but we will make a future update with socials icons.

  • United States
  • Exclusive Author
  • Has been a member for 1-2 years
  • Bought between 1 and 9 items

I really like this theme and would like to buy it. The only aspect missing which is a deal breaker for me is the theme is not responsive. Do you have an estimated date of when you will release this theme in a responsive version?

TeslaThemes

Hi nathancote, it’s true the theme is not responsive yet, and we don’t know a date of the responsive update.

  • Czech Republic
  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Can I change the colors by myself? More than background, for example typography color, etc… Thanks

TeslaThemes

Hi lucaso, You can change it by yourself in the custom css field.

lucaso

Thanks! Sorry, one more question: Can I choose the font(s)?

TeslaThemes

Font selection is just for the LOGO TEXT (type) for the text you will have to change it manually from code.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi,

Can I change the green colour to a different one?

Thanks

TeslaThemes

Hi, no it doesn’t have a color picker but you can change them manually from Custom CSS, element by element.

Default-user

Okay thanks, and where do I find the options for the slider?

Default-user

Hi, no worries I found it, however, I am now having trouble with the latest products – it seems to be creating another row – but when I click the arrow for it to move to the next product, it dissappears….how doI fix this?

Thanks

TeslaThemes

Can you provide a link to your website?

Default-user

Hi, again

Is it possible to change the number of items shown on the shop page under thr results post? at the moment it shows 10 per page but I would like to change this to 9 so it sits better

Thanks

Alpa

TeslaThemes

Hello , Yes it is possible to change the number of items shown on the shop page . This is done by changing the options form Admin->Settings->Reading Settings->Blog pages show at most . Cheers.

Default-user

Thanks, also how do I get rid of “People Considered These Products” on the shop page? please, many thanks Alpa

TeslaThemes

Hi , Go to Admin -> Hudson -> Additional Options -> Page Settings and uncheck the “Show considered products” checkbox. Regards.

Default-user

Hi, I don’t seem to have Page settings under my additional Options – I just have a custom messges box…what do I do?

TeslaThemes

What is your theme version ? Please update to the latest

  • Has been a member for 1-2 years

hi, i’ve tried the demo, i am using chrome, and i’m noticed that in shop page, then you click-hold the rightbar side to move down from the top-up it will back to up. please check it.

TeslaThemes

I checked it. I cannot reproduce your issue.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hello,

Is it possible to add a logo 900 px wide without messing up the layout?

Thank you

TeslaThemes

Yes, it is possible through paid customization. Please write to hi@teslathemes.com to request a quotation.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • Malaysia
  • Referred between 1 and 9 users

hi tesla, i tried in demo but i’m having problem viewing in view cart page on mobile. can it be fixed? TQ.

TeslaThemes

The table for Cart is Woo Commerce generated. It can’t be responsive.

Default-user

noted with thanks…

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hello, are you planning to add WPML support? It would be great.

TeslaThemes

Hudson supports WPML already.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi,

a pre-purchase question – can I customize the colors of the website (e.g. footer, navigation, banner above the slideshow)?

Thanks.

TeslaThemes

Hello , yes , the theme has colorpickers in the TeslaFramework .

Default-user

i see. Thanks.. i thought there was none since inside the documentation, i didn’t see any of that :)

TeslaThemes

you’re welcome :)

Default-user

HI.. Follow up question..

I just purchased your theme and install it already. Also, I installed the demo content inside the theme.

Now here’s my concern-

1. What will I edit in order for me to use a textured background.

2. I need to remove the borders of the main menu. Where will I edit it? (css)

3. I cannot find the home page, I need to remove the SERVICES and CLIENTS.

It would also be lovely if you have an updated documentation. I noticed that it’s from the old version.

Thanks.

TeslaThemes

Hi, Please use our Support Forum – http://teslathemes.com/forums/. It is easyer to track all the questions and answers. Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

hey is it easy to translate it ?

TeslaThemes

Yes, it is translation ready.

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years

Hello – a client of mine that purchased your theme asked me to customize some of their website. I’m finding that in IE 9 there is an issue with shopping pages and variations. When the product page with variations loads I’m getting the following javascript error:

SCRIPT5007: Unable to get property ‘replace’ of undefined or null reference File: jquery.js, Line: 3, Column: 5032

Because of the error, the Add to Cart button is not allowed to display, meaning everyone using IE9 is unable to add these variable products to the cart. I’ve disabled all plugins and switched back to twentyfourteen theme and the variation works ok. So, this problem is related to the theme. I looked on your demo site for a variable product to test and see if the same error happened but I didn’t see any variable products.

Please let me know if you have a fix. Thanks!

TeslaThemes

Please send the purchase ID to hi@teslathemes.com

justinrogers20

Hello – thx for the quick response. I took over this project from a client when the theme was already installed. Is there a way to find the purchase ID from the files uploaded to the server? I’m pretty sure the previous web developer would have purchased this in their account. If I need to buy this theme under my account just so I can get support I’m happy to do so as long as this issue will be resolved. Please let me know – thanks!

TeslaThemes

We will resolve this issue.

justinrogers20

Still waiting for a fix for this. My customers cannot shop in IE9 on product pages that have variations. I’ve emailed documentation on the issue for your debugging purposes.

TeslaThemes

We are fixing and updating, update your theme.

justinrogers20

Thank you. Is there anyway you can tell me what specifically changed for this issue? I’ve customized the theme quite a bit and it would be easier to add this fix (if not too many lines of code, etc) than to update the whole theme and then apply my custom changes back to it. Glad to hear you found a fix!

justinrogers20

Is there anyway you can tell me what specifically changed for this issue? I’ve customized the theme quite a bit and it would be easier to add this fix (if not too many lines of code, etc) than to update the whole theme and then apply my custom changes back to it.

TeslaThemes

Hi , we have a temporary fix – it will not fix the issue entirely. add in the header.php right after the opening <head> tag (line 8) :

<meta http-equiv="X-UA-Compatible" content="IE=edge" >

or wait for the next update as it is not an error that will harm your website’s functionality. Cheers.

justinrogers20

You already told me to do this via email and I responded that it did not work. You say “it is not an error that will harm your website’s functionality”—it certainly IS harming the functionality because people using IE9 cannot add a product to the cart if it’s a variable product!! How long until the update is released? I can’t be the only one that this is affecting.

TeslaThemes

We have tested on IE 9 and it works fine, did you modify the code or have a plugin that has a conflict we don’t know. Image link provided IE9

justinrogers20

I disabled all plugins and this didn’t change the outcome. I made some custom layout changes but nothing in javascript or anything that would alter the variation section causing a script error. On your demo site, can you please make a product a variable item and then setup some variations and send me the link? I want to test that on my IE9 to see if I get the same script error. I was unable to find any variable products on your test site.

justinrogers20

Hello – I’ve asked you to test on your demo site with a product has has variations. That is where the issue is. Please try this and send me a link to that demo product. I gave this request to you 2 weeks ago now. Still waiting for an answer…

TeslaThemes

Hi, Yes we know about this issue and we’ll prepare an update. You’ll be notified on our forum, because you have an open ticket there. Cheers!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi. Is there a possibility to have 2 sidebars (right and left) in the shop page?

TeslaThemes

Unfortunately the theme does not have this feature by default. It would require some custom coding. We could help you with that after you purchase the theme, write to lab@teslathemes.com and you will get a quote.

Default-user

How much would it cost? Depending on the cost I can check if it´s worth purchase this theme or another one already with this functionality…

TeslaThemes

Please contact us at lab@teslathemes.com ad you’ll receive a quotation. Thanks!


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