265 comments found

yadcom Purchased

HELP—is theme going to be updated for wordpress 3.7 and PHP 5.4, if so when (my ISP is switching to PHP 5.4 any day and this theme, which I have purchased, will no longer work properly!)

rascals

Hello Theme is PHP 5.4 and WP 3.7 compatible, please download update from ThemeForest and follow update FAQ http://rascalslabs.ticksy.com/faq/342 If you need more help do not hesitate to start support ticket at http://rascalslabs.ticksy.com

Still not responsive?

I’ve said before I would have even been willing to re-purchase this theme if I could get it responsive. Instead I purchased another theme and am getting rid of Hypax which really breaks my heart. :-(

rascals

Hello, at the moment we haven’t decided about responsive version of Hypax Theme yet. Plese not that we are prioritizing our work by basing on users feedback and so far there was simply to low interest for such update.

Hi My website doesn’t look anything like the Theme Forest I paid for, please go to http://www.sentimentograms.com.au/ to see what I’m talking about. I’m not IT savvy at all and need layman instructions. Please email me Step by step instructions in a format I can copy and paste.

Silly me thought installing the theme meant it would look as you advertised.

Please help I’m completely lost. The videos have helped a little but code and specific instructions to adjust navigation/main menu (as you can see the main menu is spread over my slider which I have inserted into header) and the whole website looks completely different (please help with the whole look to appear similar to your Theme Forest sample).

Kind Regards Eliana

rascals

Hello, Looks like you’ve skipped part where dummy-content.xml file was imported (first video chapter in manual), it provides some basic content like example pages, posts and menus. Firstly you should re-plan your main menu with less amount of elements and use some shorter menu titles in it. You may also try to reduce font size and possibly padding between menu elements – that will depend on how much of them you will want to keep visible. And finally some parts of your homepage like “Contact Us” or “About Us” can be set as a part of your homepage with smooth scrolling feature between them. Well, I think there is to much to explain at one time so please contact us via our support page at http://rascalslabs.ticksy.com – we will assist you there.

I’ve replaced Hypax with a new theme due to the fact that Hypax is not yet responsive.

I love Hypax but it’s getting dated if you don’t make it responsive.

rascals

Hello, we are aware about that and yes, we are planning responsiveness for it however can’t say exactly when it will happen, sorry.

Hi, I’m starting to make a site and I created my homepage. I got the slider working but anytime I create a new page it makes it my homepage and every link leads to it.

Is there a setting I have missed?

Thank you

rascals

That’s really strange issue, please start a ticket at http://rascalslabs.ticksy.com/

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