266 comments found

Hi!

Any issues with 3.4?

is it safe to upgrade?

rascals

Hello, yes we checked the template and it works well with WP 3 .4.

Thanks for reply; consider it bought – looking forward to it show-casing my video files.

Cheers,

Steve

rascals

Thank you Steve!

yadcom Purchased

I would like to remove the “view all projects image”, the “latest works” area and remove all the extra space there between top slider and portfolio – how do i do that and will doing so cause any problems?

rascals

We checked your site and…. We emailed you back with some details. If you have any other problems or need further assistance you can email us via our support system http://rascalslabs.ticksy.com/.

I posted a ticket and no answer, also your system it’s not recognizing the licence code.

The issue is that on pages, there’s no page attributes to assign a template. At least I don’t have it. is it may be conflicting with another plugin?, or you just change the way to set the homepage?

I see now there a Homepage submenu, do u need to update your homepage settings video tutorial?.

Thanks. This is the best looking wordpress theme I had seeing

rascals

Of course you can count on our help. Today we will answer to your questions.

a3ent Purchased

On my site: www.a3ent in the Recent works section only 2 of my 4 light box videos work? Any idea what is wrong?

aaa

rascals

We checked you theme and check vimeo urls, don’t use https:// use http://

Default-user
a3ent Purchased

Thanks boys, your http:// fix did the trick!

gambinog Purchased

Any luck on getting this demo back up and running with all images and backgrounds??

rascals

Hello, You must load the dummy content. Then you will see placeholder images. But unfortunately they are not images of live preview. Backgrounds are available and you can change them in the Theme Settings.

I am considering buying this theme for one of my website clients. I wanted to know if I could minimize the home screen and do 1/2 text with call to action and the other 1/2 video with some calls to action on the bottom of both halves.

Thank you

rascals

I do not understand, would like to divide this page into two columns? If you want to reduce the width by 1/2, it can be difficult because you need to reduce all images and change the template code. Without knowledge of CSS , HTML, PHP , you may be hard to do.

Default-user

All I am looking to do is to divide that first section “Home” into two halves. One that will have content, the other that will have a video. Something along the lines of this:

http://themeforest.net/item/spark-a-responsive-onepage-html5-website/full_screen_preview/1350924

Thank you Ryan

rascals

Of course you could do it but you’d have to redo the template code, because by default it is not possible.

The only thing that comes to mind, you can divide the page into two columns using shortcodes.

kbatx Purchased

Very attractive and beautifully functional theme!

There seems to be one bug that I noticed; The latests tweets shortcode displays the incorrect timestamp. ALL new tweets will show up as “xx hours ago.” The hours increase during the day, regardless of when they were posted. My PHP skills are still developing so I tried my hand at making some modifications, but no luck. Can this fix be included on next update?

A couple of questions:

1. Any chance that we can expect this theme to be responsive for mobile devices in a future update?

2. Any plans to make the “News” section more like a Blog Post, which will show up on the RSS feed, and have the option to turn comments on and off (I added Facebook Comments to the shortcode.php), make categories, etc.? I like the idea of using the news section as the blog.

Other than that, very solid theme. Thanks!

rascals

Hello and thank you! Of course we will help you, but send to us your question again through our support system http://rascalslabs.ticksy.com/. Enter the purchase code before you send a ticket. We will respond as fast as possible.
Send us following data:

- Your problem/request
- Url to your installation

1. We are currently working on a new template, so when we are done then we will consider the opportunity to redesign template to responsive.

2.It can be difficult because we had to make comments in ajax. The idea was to be only a small company news. We wanted to separate news section from the blog.

Hello,

Is there a way to turn off/hide Related articles in posts? and maybe even turn off/hide categories as well?

Thanks Phill

rascals

Of course we will help you, but send to us your question again through our support system http://rascalslabs.ticksy.com/. Enter the purchase code before you send a ticket. We will respond as fast as possible.
Send us following data:

- Your problem/request

Hi,

I would also like to hide the “posted by __ | 29/08/12| Comments 0”

Thanks Phill

rascals

Of course we will help you, but send to us your question again through our support system http://rascalslabs.ticksy.com/. Enter the purchase code before you send a ticket. We will respond as fast as possible.
Send us following data:

- Your problem/request

Hi,

I would also like to use a Taxonomies feature on the site for categories but in order to do this I need the categories template to have a side bar.

Is there a way to change the categories template to include a sidebar for widgets?

Thanks! Phill

rascals

Hello, you have widgets on categories template:

http://rascals.eu/templates/hypax/category/freebies/

Sidebar name: Category > you can add some widgets.

Searched, but didn’t find….How customizable are the home page sections? Looking to create three sections similar to “services”

rascals

Of course we will help you, but send to us your question again through our support system http://rascalslabs.ticksy.com/. Enter the purchase code before you send a ticket. We will respond as fast as possible.
Send us following data:

- Your problem/request

bmacstudio

If you would be so kind to answer the question, I would love to buy the theme and then I will use your support system.

Should I assume that it is not easily customized?

rascals

Hello, sorry for that.

Yes, you can duplicate almost all sections and it is very easy, because each section building by shortcodes. Sections are created via custom posts. You can change the order of sections via Ajax drag and drop system.

Great theme, But when I send a message from the contact form it gives me the success message of : “Your message has been sent. Thank you for contacting us.!” how can I get rid of one of the punctuation marks..

rascals

Of course we will help you, but send to us your question again through our support system http://rascalslabs.ticksy.com/. Enter the purchase code before you send a ticket. We will respond as fast as possible.
Send us following data:

- Your problem/request
- Url to your installation

How do I upgrade the theme without loosing any of my settings?

EDIT : Also I noticed comments were back on all my pages when I made it a new theme and activated it… how can I take the comment sections away from the whole site or do I have to do it manually

rascals

Hello,

The most important aspect of updating is that one should always have made a backup of their site and database prior to performing an update. Updates are very easy to do, but because we are dealing with the internet, and also several different programs attempting to work together, sometimes updates will fail, and “bad things” can happen to your existing site. If you have made a backup, then the problems may be reversible.

Many often worry that upgrading by ftp overwrite will cause one to lose the existing content they have input into their site. This is not the case. Your content, formatting and images you have uploaded are not effected.

If you have made any custom modifications to your php files – for example you have have hardcoded changes to a file, you will lose those modifications in the update method above. You should definitely save each php or css file you have “hard” modified, so that you can reinstall them after the global program update. Please, read ’/THEME/changelog.txt’ carefully. In this file you have the information which files we edited. We wrote also details which code we changed.

Comments:

You can disable comments in the “Discussion” box. Default “Discussion” box is located at the bottom on each page. If you do not see this box, you must click on “Screen Options” (at the top of the page) and check “Discussions” option.

I have a quick question please:

I’ve passed this on to my team and they have a concern that this will be very bad for S.E.O but I really love the design, is there any truth to this?

See below:

The structure where the website is all one page and opens like an accordion to show the relevant content is an interesting and “cool” design, but our consultants at HubSpot have advised us that it is probably terrible for SEO (Google likes websites to be composed of multiple pages with content organized by topic). So please change the design so that there are separate pages for each topic (Home, About Us, Our Solution, Our Work, Blog, Contact Us, and so forth).

Many thanks.

rascals

Hello,

It is true that “one page” sites have worse SEO . But consider this – our template that has the ability to create separates pages. You can make a duplicate of the section of the main page and put them in separates pages like portfolio, about us, contact.

Some customers use the homepage as the introduction and not as a page with that contains entire contents.

Best regards.

Hello, I have problem with shortcode [last_tweet username=”name” limit=”1”] when replace with name username of my twitter i prints: RSS feed is missing.

function r_last_tweet($atts, $content = null) { global $r_option; extract(shortcode_atts(array( 'username' => '', 'limit' => '1' ), $atts)); if ($username == '') $username = $r_option['twitter_username']; $tweet = r_parse_twitter($username, $limit); $output = '<div class="tweets">'; $output .= $tweet; $output .= '</div>'; $output .= '<div class="divider" />'; return $output; } add_shortcode('last_tweet', 'r_last_tweet'); Any idea whats wrong? Thank you
rascals

Please update theme, current version is 1.3.1.

Is anyone else having issues with contact form ?

It will not send anything to my email account I have specified.

:/

rascals

Of course we will help you, but send to us your question again through our support system http://rascalslabs.ticksy.com/. Enter the purchase code before you send a ticket. We will respond as fast as possible.
Send us following data:

- Your problem/request
- Url to your installation

Default-user

Excellent Support !! Thanks guys. All problems sorted :)

Hi

I love your theme. But do you have any plans to make it responsive? It’s the only thing stopping me from buying it.

Even if you could let me know how I could go about doing it myself that might be fine…

rascals

Hello, We have plans to change the template to responsive design but it is hard to say when, maybe in a month.

Regards

roeeky Purchased

hi there, all of a sudden my Hypax theme is not working on mobile, why is that happening?

http://www.cre8iva.com

I would like to remove the “everything” button from the portable portfolio so i only have the boxes and the “lastest works” area and the extra space it leaves between the top slider and the next page item. How can i do that?

Is it possible to replace the portable portolio by the porfolio columns 2 in the main page?

rascals

Hello,

1. Please create ticket via our premium support system http://rascalslabs.ticksy.com/. Enter the purchase code before you send a ticket.

2. Unfortunately this is not possible.

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