37 comments found

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 5-6 years
ftz Purchased

hi.. its been 3 days.. are you on holiday or what? i need help asap.. how can i make my menu like this one… here : http://www.magentothemestudio.com/themes/metros/index.php/?___store=default ->on Clothing

linharex

Hi,

To have this menu, you should use megamenu, please consider to buy this: http://www.9magentothemes.com/magento-extensions/mt-mega-menu.html

Best regards, Linh

Default-user
ftz Purchased

dont belive that.. i asked 3 quetions. but you replied just one.. BTW your theme is $80 but extensition is $100.. isnt it that wierd????

linharex

Because it’s advanced mega menus extension that allows you create any kinds of menus.

Default-user
ftz Purchased

hi.. can we make menu sub-menu > sub-menu with mega-menu extensitions..? like default menu

linharex

Hi,

Please create a ticket to describe your problem here: http://support.9magentothemes.com/

Best regards, Linh

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
jtomas Purchased

Hello Linharex, Could you please tell me how to find the advanced mage menus extension? BR

linharex

Hello,

The mega menus feature was built-in the theme. You should read the document of this theme to know how to config the mega menus.

But you still want an advanced mega menus extension then you should consider to check this http://www.9magentothemes.com/magento-extensions/magento-mega-menu.html

Kind regards, Linh

Default-user
jtomas Purchased

Hello, Is your mega menus suitable for responsive design?

linharex

yes it’s suitable for RWD.

Default-user
jtomas Purchased

Thank you. I will need to modify the CSS of my template MT Hyrad in order to slide it to my design. Could you do it for us and how to proceed? BR

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 5-6 years
ftz Purchased

hi.. i just downloaded the uptaded version. and what should i do? which files i should upload?

linharex

Hi,

We have patch file included in the download package file.

Best regards, Linh

Default-user
ftz Purchased

ok.. i saw that. but which one is right one?

linharex

Please feel free to read the readme.txt file :)

Thanks!

Default-user
ftz Purchased

:D version from 2.0.1 to 2.0.2 is there but there is no 2.0.3 to 2.0.4

linharex

So that mean you downloaded the package version 2.0.2. You should download the latest version from themeforest. It’s now 2.0.4

Default-user
ftz Purchased

and how would i know if theme has ZT Slideshow extension or not? sorry i got many questions but i am new at Magento

Default-user
ftz Purchased

no i have already downloaded the latest version 2.0.4 but didnt download 2.0.3. so first do i have to upload version 2.0.3 or directly upload 2.0.4 > now there is only one big problem. how would i know if i have “ZT Slideshow extension” version or not

Default-user
ftz Purchased

hey.. eveything is ruined.. why?

linharex

Hi ftz,

Which version are you using? If you not sure about this, please go to this page: MagenThemes -> MT Hyrad Admin -> Configuration, then open latest tab.

Best regards, Linh

linharex

Did you read the readme.txt file? Do you see the following content:

Important Note: We have 4 cases:

Case 1: mt_hyrad_2.0.x-2.0.2: Use this package if your store installed ZT Slideshow extension.

=> Navigate inside mt_hyrad_2.0.x-2.0.2 directory. Using your FTP client upload content of mt_hyrad_2.0.x-2.0.2 directory to your Magento root directory

Case 2. mt_hyrad_2.0.x-2.0.2_without_mtslideshow: Use this package if your store not installed ZT Slideshow extension

=> Navigate inside mt_hyrad_2.0.x-2.0.2_without_mtslideshow directory. Using your FTP client upload content of mt_hyrad_2.0.x-2.0.2_without_mtslideshow directory to your Magento root directory

Case 3: mt_hyrad_2.0.2-2.0.3:

=> Navigate inside mt_hyrad_2.0.2-2.0.3 directory. Using your FTP client upload content of mt_hyrad_2.0.2-2.0.3 directory to your Magento root directory

Case 3: mt_hyrad_2.0.3-2.0.4:

=> Navigate inside mt_hyrad_2.0.3-2.0.4 directory. Using your FTP client upload content of mt_hyrad_2.0.3-2.0.4 directory to your Magento root directory
Default-user
ftz Purchased

Which version are you using? If you not sure about this, please go to this page: MagenThemes -> MT Hyrad Admin -> Configuration, then open latest tab. >>>>> it is not working..

Default-user
ftz Purchased

i guess i am using 2.0.2 version..

Default-user
ftz Purchased

and i read the readme.txt but i am not sure if i have installed ZT Slideshow extension… how would i be sure of that..

Default-user
ftz Purchased

i sent you my adress and user-pass could you take a look? what is wrong with it.. btw there is no mt_hyrad_2.0.3-2.0.4 in the readme.txt

Default-user
ftz Purchased

another Question.. if i use version 2.0.2.. first of all do i have to upload version 2.0.3 before upload version 2.0.4

linharex

yes sure!

Please open a new ticket at http://support.9magentothemes.com/open.php with all information of your site (database, FTP account)

We will help you upgrade the theme!

Default-user
ftz Purchased

i sent them

Default-user
ftz Purchased

but after you upgraded my theme, i need to learn how to upgrade next time.. can you make a some screenshot? and send me?

linharex

all information we’ve provided in the readme.txt file. You should read it or hire a local developer for training.

Default-user
ftz Purchased

ok. one more question.. why there is a ZT Slideshow extension version in it? what is ZT Slideshow.. and where do i get this if i need it?

linharex

Do you check the package carefully ? Do you see this file MT_SlideShow_v.2.0.17.zip ?

Default-user
ftz Purchased

now you said MT Slideshow.. in readme.txt you said ZT.. that confusing… anyway. when could you do it done?

Default-user
ftz Purchased

hi.. when could you upgrade my theme?

linharex

Hi,

The upgrading should be done now, please check your ticket!

Best regards, Linh

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 5-6 years
ftz Purchased

Hi. again.. you helped me that was cool.. but i couldnt figure the menu out. how can i make it.. is there any help text or like that?

  • Australia
  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi, great theme! Just one simple question. After I add products to “Add to Compare”, how can I go to compare page to view product compare. Does able to show a link to compare page on product page?

linharex

Hi,

The link to open the popup for compage page: http://hyrad.joomvision.com/catalog/product_compare/index/ will be added soon! We will get it fixed ASAP. Thank you for you question!

Best regards, Linh

Default-user

How can I add this link in product page? which file I need modify and how?

linharex

Hi,

Depending to the theme, you should edit the product page phtml file In our MT Hyrad template the file path is: frontend/default/mt_hyrad/template/magenthemes/ajaxcart/view.phtml

This is the example to create popup link:

<a href="#" onclick="CompareWindow=window.open('http://hyrad.joomvision.com/catalog/product_compare/index/','CompareWindow','toolbar=no,location=no,directories=no,status=no, menubar=no,scrollbars=no,resizable=no,width=600,height=300'); return false;">Click Here</a>

Best regards,

Linh

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 5-6 years
ftz Purchased

hi.. i sent you an ticket from support system.. when can you help me..

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello, I have a question about mt hyrad. The twitter fragment works well with the 9megentothemes account, but when I tried to use my own account, the componet can’t display messages. any help?

thanks.

linharex

Hi,

This is because the Twitter has upgrade the API few days ago. We are upgrading the theme to rewrite the twitter function, this will be done soon!

Best regards, Linh

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
ivini Purchased

Terrible service. There are 10 days that I sent to you tickets trying resolve a problem. And any solution or answer. I will note rate your template… I `m still waiting. but not so much.. Can I have money back? It`s possible If I don`t wat loose my money we should instal the template module by module each one ?? Absurd

linharex

Really? What’s your ticket number ?

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
marmik Purchased

Hey I recently purchased the theme, i just wanted to know where i can find the exact documentation or user guide for this theme so that i can start building my owe site as soon as possible.

Thank you

linharex

Thank you so much for using our products.

After extracted the MT Hyrad package, please open folder “MT_Hyrad_UserGuide”, go to “document.html”. Read “installation” section.

Kind regards, Linh

Default-user
marmik Purchased

Thank you for the answer it was great help! But i have one more question for you! On my admin panel, I can not get to the configuration page of Magenthemes -> MT SlideShow and Magenthemes -> MT Hyrad Admin. It gives me 404 page not found on the configuration page. So How can I fix that?

Default-user
marmik Purchased

I really need help with this, a fast replay would be awesome! Thanks!

linharex

Hi marmik,

Thank you for purchasing this theme. Please try to clean the magento cache, then logout and login the admin page again, you will be able to access the MT Hyrad Admin page!

Best regards, Linh

Default-user
marmik Purchased

Thank You!

Default-user
marmik Purchased

I did exactly the way the documentation says but the menu still doesnt show up. Sorry for too many questions. I am just a beginner that’s why i am trying to learn. Can you give me a brief step by step instruction of how to create a menu that is connect to a page for example about us page and how to create that as a menu on top

linharex

Hello,

Please navigate inside Create_Menus_Document folder and read the document to know how to manage the mega menus.

Kind regards, Linh

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
marmik Purchased

I’m wondering if there’s anyway to display all subcategories using the Grid view (like how the popular products are in the demo)...so let’s say I have a top menu with the main categories, and when the user clicks on any of them instead of being taken directly to the products list – the user could first see the subcategories in almost the same way they see the products…So, It would show the image that belongs to that subcategory, once they click on any of these they would be able to see all the products available under this subcategory? Thank you very much.. It would be amazing if you can help me with this. I followed the forum http://www.magentocommerce.com/boards/viewthread/14527/P60/ but didnt really work out for me.

linharex

Hi,

Thank you for purchasing our theme, please open the ticket here: http://support.9magentothemes.com/open.php and include your site information in the ticket message (Site url, admin info, ftp and database information, please include phpmyadmin url!), then let me know your ticket number, we will help you do it!

Best regards, Linh

Default-user
marmik Purchased

my ticket number is – #2119.

  • Has been a member for 0-1 years

Is there any way I can put a photo slider in the mainright static block? (if you can help me with it then it will be great!! ) If you have any other suggestion or any other way I can put the photo slider in the mainright static block then that would be good too. I really need to put that slider there.

Thank you.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Russian Federation
IvanSo Purchased

Do you have any news in regards to twitter fix? we really need this one.

Thank you.

Default-user
IvanSo Purchased

There is still no news on this one. Support is really bad.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
marmik Purchased

Is there any I can disable Smart Menu from the whole site? Thank You.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

the instruction manual is too bad, i can’t setup as it. please help. thanks.

Default-user

the theme is too bad. not the same as demo. can’t use and they don’t fix it after connect. please don’t purchase.

http://www.xmena.com/index.php/soundmagic-a10-portable-hi-fi-headphone-amplifier-amp.html
  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

I bought the theme recently running on GoDaddy. Magento platform is running fine, as to save data but however, the theme is not saving any configuration.

What could be the reason?

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Russian Federation
IvanSo Purchased

Hi, I have this theme and I would like to use inline translation, but it seems that it is not working properly. When I try to use inline translation that little “book” icon for inline translation is always jumping and it doesn’t let me translate correctly.

Please help.

Default-user
IvanSo Purchased

guys do you have any news on this one?

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Russian Federation
IvanSo Purchased

Does it work with Magento 1.8 ? Did anyone try that?

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